Main Nav

We are beginning the process of redesigning our website.  As part of that, we are beginning to look for a consulting firm to help us collect stakeholder input and feedback and work with our web design people to produce conceptual ideas for a new site.  We will be doing the actual creation of the site, we just want some extra ideas on the design portion.

So two questions, please:
  1. Does anyone have a recommendation for a consultant or firm?  Bluntly we don't have a lot of money to spend on this, so we're not looking for a major company I don't think.
  2. Do you have ideas or templates on how we should word something like a scope of work for such?

Thanks for your help.  Please feel free to respond off-list if it would be better.

Mike

--
Mike Chalenburg
Assistant VP - IS&T
Harding University
501-279-4041
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.

Comments

Dear Mike,

At the University of Alabama in Huntsville we issued an RFP, got more than 70 responses to the RFP, narrowed down that list to 5, and at the end of the day selected iFactory as our consulting firm. I tell you the history because I think they competed well in a large field of contenders. One of their many strengths is in doing discovery to see what the goals are of the new web site (for example, in our case it's about increasing enrollment and shaping our image). They have conducted many discovery sessions (or as you put it, collecting stakeholder input) via on-campus interviews and are constructing a customer-facing web site using a responsive, ADA-compliant design. iFactory is very professional and I can recommend them even though we have not seen the final product yet. I think regardless of the company you choose, having goals and priorities clearly in front of you before you engage a firm will shorten the ramp. Please contact me offline if you wish to discuss further.

Dee



M. Dee Childs
Associate Provost and Chief Information Officer
Information Technology Services
University of Alabama in Huntsville
Huntsville, AL 35899


Mike,
   We are following a process similar to Dee's, except that we engaged some consulting firms that we have already under contract. The approach is similar with a discovery phase first. We have not completed the selection yet (we are waiting for the proposals), and could provide you with more information once that happens.

Cynthia
---
Cynthia Herrera Lindstrom
Chief Information Officer
Executive Director, Academic Computing and Communications Center
Univ. of Illinois at Chicago

312-413-2495
Cynthiar@uic.edu

From: UAH CIO <cio@UAH.EDU>
Reply-To: The EDUCAUSE CIO Constituent Group Listserv <CIO@LISTSERV.EDUCAUSE.EDU>
Date: Thursday, November 21, 2013 5:22 PM
To: "CIO@LISTSERV.EDUCAUSE.EDU" <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Web redesign

Dear Mike,

At the University of Alabama in Huntsville we issued an RFP, got more than 70 responses to the RFP, narrowed down that list to 5, and at the end of the day selected iFactory as our consulting firm. I tell you the history because I think they competed well in a large field of contenders. One of their many strengths is in doing discovery to see what the goals are of the new web site (for example, in our case it's about increasing enrollment and shaping our image). They have conducted many discovery sessions (or as you put it, collecting stakeholder input) via on-campus interviews and are constructing a customer-facing web site using a responsive, ADA-compliant design. iFactory is very professional and I can recommend them even though we have not seen the final product yet. I think regardless of the company you choose, having goals and priorities clearly in front of you before you engage a firm will shorten the ramp. Please contact me offline if you wish to discuss further.

Dee



M. Dee Childs
Associate Provost and Chief Information Officer
Information Technology Services
University of Alabama in Huntsville
Huntsville, AL 35899