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Colleagues,
 
I am writing to ask your advice and share any experiences you have had with the CampusEAI consortium.
 
CampusEAI is described as :
 
CampusEAI Consortium is a global information technology services and consulting provider focussed on helping its members implement enterprise IT solutions cost-effectively and timely. More than 260 members belong to the CampusEAI Consortium, including University of Arizona, Albany State University, Curry College, University of Maine at Farmington, University of North Carolina Wilmington, Staffordshire University and The Australian National University. 
 
I am just kicking off a project to renew the technology, functionality, and design of our primary student portal. CampusEAI recently came to my attention as a potential option to stage a Liferay-based single sign on portal and to move to a managed services model. In our case we would host the infrastructure, but CampusEAI would implement the base portal and provide support remotely. The services package looks comprehensive and is reasonably priced. In fact, it seems a little too good for the cost.
 
Can you any of you share your experiences, good and bad, with CampusEAI. I am interested in learning more about this consortium from both the implementation and maintenance perspectives. What is the quality of service and response ? Had they worked effectively as partners ? Governance ? How has their technology stack performed ? etc.
 
Please feel free to email me directly if you are not comfortable sharing your comments to the list.
 
 
Your advice is very much appreciated.
 
Regards,
 
 
John McGrath
 
 
 
 
 
 
John McGrath
Chief Information Officer, Grant  MacEwan University, Edmonton, Alberta, Canada
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Respond remembering that many vendors subscribe to the listserv…. 8-)

Thanks!

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Charlie Moran
Sr. Partner

1215 Hamilton Lane, Suite 200
Naperville, IL  60540
Toll-Free (877) 212-6379 (Voice & Fax)
Website: 
www.MoranTechnology.com
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P Please consider the environment before printing this email...

 

We are a CampusEAI site, using the same model you describe. I would be happy to fill you in off line.

Drop me an email or give me a call.

Ian McLeod, CCP, I.S.P., ITCP

Director, IT Services

Camosun College

3100 Foul Bay Road

Victoria, BC   V8P 5J2

Tel: 250-370-3293

Fax: 250-370-3968

Email: mcleodi@camosun.bc.ca        

 

 

We are using CampusEAI just for their SSO component. There are good and bad to their model. Reach me off line. God bless, Sam Young Chief Information Officer Point Loma Nazarene University Individualization ~ Achiever ~ Learner ~ Belief ~ Activator
John,

We have been working with Campus EAI for over two years on several projects. They include a SSO/ portal, ERP hosted infrastructure (through a subcontract with Jenzabar) and a MS FIM identity management project.  While they have strengths and weaknesses like any vendor / partner, I have found them easy to work with, technologically competent, and willing to go the extra mile to help fill expertise gaps on my staff.

Since many of their people are from India, I do have some trouble understanding them in telephone conversations from time to time, but I do not have that problem in face-to-face meetings.  Keep in mind my hearing may be getting a bit flaky too.

I would be glad to speak with you off line if you need more details.

Thanks - Jerry Smith


John, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

NMSU switched to CampusEAI May 2011. As I understand it we are currently the largest single university user base on their hosted service.

So far we have been very happy with the product and service. The operations have pretty much been worry free, and we have begun to focus on actually making content/services enhancements (as opposed to just keeping it alive with our previous portal). We have had a few service hiccups, but every time they called us to tell us that the portal was experiencing heavy loads and then they proceeded to fix it.

 

As mentioned by the others in this list, they do provide several other services like identity management services. We did not use those services, but have used their password self service recovery tools. Overview of our implementation is documented in a presentation form here http://bit.ly/nmtieMV.

 

I will be happy to answer any questions you may have.

Regards,

Mrinal 

 

Mrinal Virnave

Director, Enterprise Applications,

New Mexico State University

E: virnave@nmsu.edu

 

 

 

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