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Is your IT organizaton restructuring?
My thanks to all for your thoughtful comments on and off list. And please feel free to continue to send your comments!
Sharon
Regarding advice, I would say your reorganization should based on your (3 year) strategic plan, a list of services that will be in place and supported at the end of your reorganization, and any changes should align to that. Why are you reorganizing? Are you
trying to do/be something different? Are you trying to get efficiencies? Your leadership needs to be honest with themselves first and then with the organization and say if they are trying to accomplish more or trying to do the same amount of work with less.
I.e, is this driven by a need to reduce costs? Are layoffs on the table?
There is a lot of churn and angst among the staff as this process begins and even after it ends. It is so very helpful to have a "north star" guiding your efforts.This north star is the IT mission and must be TIGHTLY coupled with the university's mission. The
north star will help focus people on something rather than the change immediately in front of them.
Again, the main focus should answer why are you going through the change process and what are you aiming at on the other side (after the change)? 3 yr mission>services>change>training people for their new role. Communicate everywhere possible and be open for
feedback. You think you've communicated enough, then find a way to do 10% more. Keep communicating for the year after the changes as well, not just before and during the process.
912-509-0050
Sharon
From: The EDUCAUSE CIO Constituent Group Listserv [CIO@listserv.educause.edu] on behalf of Robert Howard [robert.howard@ARMSTRONG.EDU]
Sent: Monday, June 10, 2013 8:37 AM
To: CIO@listserv.educause.edu
Subject: Re: [CIO] Is your IT organizaton restructuring?
Sent: Monday, June 10, 2013 8:37 AM
To: CIO@listserv.educause.edu
Subject: Re: [CIO] Is your IT organizaton restructuring?
Sharon,
As I'm sure many could say, I've been through several cycles of this in the past 4 years. Probably because of my background in org change, most of my research has been on helping the people navigate the change so that they can ultimately be successful in the
new organization, which of course will lead to better odds of success for the organization.Finally, unless the changes are primarily cosmetic, realize that the effort to change will likely impact productivity during and after the change, and you should set expectations on your campus for this. Change is costly, and make sure to budget the time
and money for your staff to get/go to training to make sure they will be successful in their new role.
Let me know if you'd like to talk further.
Best, Robert
Best, Robert
Robert Howard
CIO, Armstrong Atlantic State University912-509-0050
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