Asst. VP for Info. Technology
Central Washington University
400 East University Way
Ellensburg, WA 98926
Direct Phone: (509) 963-2925
Mobile Phone: (360) 271-2992
ITS Office Phone: (509) 963-2333
ITS Homepage: www.cwu.edu/~its
This EDUCAUSE constituent group is designed for discussion of issues and challenges that affect chief information officers in higher education: the role of the CIO, financing and funding strategies, planning and organizing for information resources (especially information technology) within the institution, human resource issues, policies for the networked information environment, and the future of higher education. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year.
There were many problems with our implementation. Our marketing department selected a design firm to redo our main site. That firm was quite familiar with T4, and so suggested that we use it. The marketing department selected T4 and sold this solution to the campus, and got some interested departments, but couldn’t provide adequate support to get them going; even after a year, only one department was in production. Our central computing didn’t feel that T4 was an adequate WCMS to meet the campus needs, didn’t have a large enough user base, and so didn’t want to support it, and has built its own site on Drupal.
It’s possible T4 could work on our campus, but the process for selecting this WCMS was terrible, and the implementation plan totally failed. Still, I believe we made the correct choice in abandoning the product, due to its being proprietary...
Does your institution have a standard policy regarding storing and sharing student information in the cloud or with a third party vendor, that you would be willing to share with us?
Director of IT
Adventist University of Health Sciences
Hopefully you’ve seen the announcements regarding the new, exciting EDUCAUSE Connect events scheduled for next year. Perhaps you’ve seen these announcements and not taken a closer look. If not, I’d encourage you to do so: http://www.educause.edu/conferences-events/educause-connect
I’d also encourage you to consider participating in one of the three opportunities – Portland, Chicago, or Baltimore – to connect with your colleagues in meaningful dialogue through facilitated, engaging discussions – not simply sage-on-the-stage presentations. I’d also encourage you to take a look at the professional development opportunities for your staff - especially...
I’ve enjoyed the thread on strong passwords and password expiration. We are in the process of creating some policies around these issues and these discussions have been very helpful.
We are exploring some self-service password management tools like Specops and Manageengine and would love to know what some of you are using on your campuses and why. We don’t believe we can have an effective password policy without a robust self-service password management tool.
Any feedback will be greatly appreciated.
Chief Technology Officer
Why have passwords changed on a regular or irregular interval?
I have observed at various colleges that supervisors sometimes have rights that their administrative assistants do not have. So what happens, the supervisor (against policy) will give their password to another person. If that person then leave that position, they still know the password even after they leave.
By requiring password changes, you at least eliminate these former employees from having access to supervisor accounts.
Believe me, it happens. The same thing with students…they may share passwords, if for nothing else but to allow a friend to log on to a networked computer and print on their account. This happens even...
ACM – Special Interest Group for University and College Computing Services (SIGUCCS) is celebrating its 50th Anniversary this fall with a joint Management Symposium and Services and Support conference in Chicago (where it all started) November 3 to 8. http://www.siguccs.org/Conference/2013/
The program of the combined conference has been designed for the complete range of Higher Ed IT professionals, from VP/CIOs to front line helpdesk support staff, with a special retrospective track on where we have come from and where we might be going.
The Management Symposium should be of great interest to those of you on this list. The Key Note for Management Symposium: Jay Dominick, VP & CIO, Princeton Unversity, “But IT’s Different...
If you’re at a mid-sized institution (5-10,000 students), have oversight for your university’s call center, and believe that it’s a first-rate option, please get in touch. I’m doing research and planning to create one at my campus and would greatly appreciate the opportunity to learn from your experience. Thanks.
Michael Berman, CSU Channel Islands
Access iTunes U:
1. Open the software, iTunes U. If it's not on your computer, download it at: http://www.apple.com/itunes/download/
2. Click on iTunes Store.
3. Click on iTunes U
4. Under iTunes U Quick Links,...
This will be our first semester in over 20 years without Ellucian’s Managed Services on site handling ‘all that is ERP’ so we shall see. Not really keeping me up at night, but if we make the papers say a little prayer for us J
One thing: We’ve made some significant improvements and upgrades to our internet hardware over the summer so first few weeks of school will be a nice test for load/traffic.
It is great to hear that Net+ offerings for less than the whole institution will be available soon … a great example is CrashPlan, where we would want that for sure at Montana, but we would not need to take on all of the institution, nor could we take that whole price centrally. Options are really going to work for us with these offerings.
Thanks for commenting and thanks Allan for the original question.
Chief Information Officer
We have been having some problems with our card access control system and have started the process of requirements gathering for a potential replacement. I know that there are a TON of different solutions out there that cover both the management software (for actually granting access to the various card-swipe doors on campus) and also for the hardware (door locks, controller boards, etc.). I am curious:
- What solutions are being used out there on other campuses
- If you order, install, and support the hardware and management of the software yourselves, or if it’s contracted through a 3rd party dealer
We use a product called Nessus from Tenable software. It is an annual subscription that is fairly inexpensive. It will do constant probes on your network and report on a multitude of things (misconfigurations, unpatched software, etc.). You can set it up inside or outside your network (or both).
What is your institution using for performance evaluations? A hosted product, a homegrown solution, or something else?
One area we’re investigating is SharePoint-based, with the thinking that its workflow and document management foundation would be a natural for a portfolio-type system. To scale it out to thousands of staff, though, would require quite a bit of custom development.
Any thoughts would be appreciated. Thanks.
Associate Vice Chancellor for Information Resources
Chief Information Officer
University of Kansas Medical Center
3901 Rainbow Blvd.
Kansas City, KS 66160
I wanted to reach out to see if anyone has recently (within 2 yrs. or so) gone through an assessment and selection of Research Administration Systems (Kuali Coeus, InfoEd, Click Commerce Etc.) and would be willing to share their results. We are currently looking at which direction we are going to go in this area for replacing our home grown system after 20 years and want to see if anyone else has gone through this process that we can get some experience from.
This was previously posted to the Research Computing Constituent Group so I apologize for any cross-post but I wanted to see if I could get some additional responses.
I’d be happy to share what I gather with anyone who is interested and may also be looking at this space.
Was wondering if anyone would be willing to share their e-mail retention policy. With FOIA requests, eDiscovery, etc., seems that we need to keep email access for longer periods of time. Do any of you use any kind of hierarchical storage models (online, near-line, long-term archival, etc.) regarding email?
I apologize if this has been brought up in the past, but if it has, maybe someone can point me to the thread (for some reason, my forum search keeps timing out).
Good Morning Colleagues,
I’ve recently entered the exciting world of higher education, after working 26+ years in healthcare. I was even more excited to learn that there’s a true spirit of collaboration amongst those of us that try to do the best with what we have in I.T.
One of my first tasks, as you can imagine, is to draft our I.T. strategic plan. I was wondering if any of you would be willing to share yours, just so I have a starting point and can learn from those that have walked before me. One of you has already been so gracious, but my VP would like a sampling of 4-5 as a starting point. My e-mail is below if you’re more...
Many institutions have already used information technology to achieve efficiencies. But "transformation" is a word du jour. Information technology allied with process reengineering and continuous improvement is the pathway to transformation. All aspects of higher education are being transformed, including teaching and learning, scholarship, research, institutional advancement, admissions, and administrative services. Information technology is never sufficient, but is almost always necessary, for those transformations to have both efficient and effective outcomes.
I think this topic lines up tightly with the previous discussion about...
Is anyone aware of any amusing videos on computer security in the workplace? I’m specifically interested in something that would help motivate people to lock their workstations when they leave their work area. Thank you.
UCLA Arthur Ashe Student Health & Wellness Center
I have gone through the CIO listserv archives with not much success. One of my previous presidents assists with the AASCU New Presidents’ Academy and has asked me to supply a reading list that will give new presidents an overview of technology in higher education (challenges and so forth). I am hoping that some of you will have some great suggestions that I could use.
F. X. Moore III, Ph.D.
Vice President for Information Technology, CIO and
Chief Privacy Officer
201 High Street
Farmville, VA 23909
How do you handle immunizations for students? Do you have a system to track immunizations?
I found several with a google search: American Databank, Verified Credentials, Certified Background, Mediease, Medicat, Medatrax, Nuesoft, Do you have any experience with any of them?
Do you put a hold on registration if immunizations are not met?
I’m especially interested in hearing from health science schools, like us, who need up to date immunizations in order to send students out on clinicals, such as nursing programs, etc.
Director, Student Information Systems
Loma Linda University
I think you and Kyle are making a very important point that retention policy has to address removal at the appropriate time as well as retention. My feeling is that every institution is going to have to come to grips with this in terms of what makes sense for that particular institution. My previous institution was a State University and we had to comply with the State retention policy for Massachusetts State Agencies. That ignored students but had very strict rules for employees with different retention policies based on the content of the messages. The rule of thumb was 5 years for messages involving decision-making (with lots of exceptions and caveats), but for messages to or from senior staff (VP and higher) the retention period was “permanent”.
Thankfully I’m now at a private institution where we can...