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October 3, 2012 | Larry D. Conrad

Dear Colleagues,

October is National Cyber Security Awareness Month.  Here’s a resource I’m passing on from HEISC that may be useful.

 

-Larry Conrad

 

_____________________________________________

October 2, 2012 | Listserv Anonymous User
Message from lseraich@keene.edu

KSC also limits broadcast emails by restricting content and publisher that can post- link to policy here http://www.keene.edu/policy/email.cfm -----Original Message----- From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@listserv.educause.edu] On Behalf Of CIO automatic digest system Sent: Sunday, September 30, 2012 12:00 AM To: CIO@listserv.educause.edu Subject: CIO Digest - 28 Sep 2012 to 29 Sep 2012 (#2012-239) There is 1 message totaling 270 lines in this issue. Topics of the day: 1. Mass email ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/...
October 2, 2012 | Thomas D. Skill
Colleagues,
 
We are planning a major renovation to a 400+ bed residence hall.  The cost for us to continue with the model of one-port-per-pillow plus a robust Cisco-N wireless network is pretty steep. Our current internal (IT) debate is whether to replace current ports with Cat 6 -- maybe one or maybe two per room (plus wireless) or move to a very robust wireless-only solution.  I checked the Educause archives and this was last discussed in January with mostly smaller-size residence halls.  I'm hoping others have grappled with this since then in larger buildings.
 
The initial implementation cost and ongoing switch maintenance is driving our discussion (versus student demand for game systems).   We believe we can find a good wireless solution for our gamers (would love to know if others have solved this wirelessly).  
 
Would...
October 1, 2012 | Cathy Bates

Good Afternoon,

Do you have a new CISO or ISO on staff, especially one who’s new to higher education?  Or, is your ISO looking for a peer to touch base with?

In conjunction with the Security Professionals Conference, a subcommittee has formed to develop a mentoring program for new security managers, directors, and ISOs.  We will begin with a small pilot group between November and February and gather feedback with the initial group.  This is our first foray into asking for program participants and we hope there is interest in this mentoring opportunity.  Participants will be matched with an experienced mentor in areas where your ISO is seeking help.  

Please contact security-council@educause.edu for more information by October 16.

Best,

...
October 1, 2012 | Geoffrey Corb

Dear Colleagues:

 

Here at Hopkins, we have been plagued with problems relating to the integration of iOS devices (iPhone, iPad, etc.) and our Microsoft Exchange servers.  The most egregious problems are related to calendar synchronization with appointments disappearing from a device leading to unreliable calendars.  The more this is happening to our senior leadership and our faculty, the worse it gets for IT!  I am aware that this is a widespread problem, not one unique to us or our environment.  Today, I heard of an organization (not a university) that moved its executives back to Blackberries because they were far more reliable.  I was curious how prevalent the problem has become on other campuses and what, if anything, you have been able to do about it.

 

Thanks for your consideration.

...
October 1, 2012 | John R. Davis

Several of the copyright complaints that we have received are tracking back to ios devices. As we investigate these, we are finding no reason to suspect that the infringement has occurred. I am wondering if any other schools are experiencing this?

Any input would be greatly appreciated.

Thank you,

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause....
October 1, 2012 | Valerie M. Vogel
The EDUCAUSE& Internet2 Higher Education Information Security Council (HEISC) is happy to announce that Lance Spitzner (@lspitzner) from SANS will be guest blogging for EDUCAUSE throughout the month of October to help celebrate National Cyber Security Awareness Month (NCSAM). We’re glad to have Lance sharing his insights again this year!
 
Here is Lance’s first blog of the month: http://www.educause.edu/blogs/lspitzner/security-awareness-social-media

Please visit http://www.educause.edu/blogs/lspitzner where you can read the blogs or subscribe to an RSS feed.

You can also follow @HEISCouncil on Twitter (https://twitter.com/HEISCouncil...
September 28, 2012 | Michele Norin
Dear Colleagues,
 
As co-chair of the EDUCAUSE & Internet2 Higher Education Information Security Council (HEISC), and on behalf of my fellow HEISC co-chairs—Larry Conrad (outgoing) and Peter Murray (incoming)—I am pleased to remind all of you that October marks the annual observance of National Cyber Security Awareness Month (NCSAM).

For the ninth consecutive year, HEISC is partnering with the National Cyber Security Alliance (NCSA), the U.S. Department of Homeland Security, and other public/private partners to promote cybersecurity awareness this October.

Here are several ways for you and your institution to show support while creating a culture of cyber safety and security at your institution:
 
  • Hold cybersecurity awareness events on your campus during October and throughout the year.  For more information, consult HEISC’s National Cyber Security Awareness...
September 27, 2012 | Theresa Rowe
Colleagues, 
You may be aware that Indiana University is a leader in cybersecurity, and in information and policies related to cybersecurity, sharing much of their insight through Educause and REN-ISAC.

I'd like to draw your attention to the survey request below. 
_____
 
My name is Scott Shackelford, and I am an Assistant Professor of Business Law and Ethics at the Indiana University, Kelley School of Business as well as being a fellow at the Center for Applied Cybersecurity Research (CACR).

I would like to invite you to participate in a survey measuring cyber risk assessment. This study will be used as part of a white paper on comparative cyber risk mitigation strategies that will eventually be published in the Stanford Journal of International Law. These results will also help inform an upcoming conference at Indiana University co-sponsored by the CACR and the Kelley School of...
September 27, 2012 | Listserv Anonymous User
Message from kathy.cunningham@cedarcrest.edu

Greetings,
 
I'm interesting in hearing what products you are using for your electronic archives or document repositories.  I am looking for a system where users can search the archive as well as upload their documents (i.e committee minutes, etc.).   I've looked at Fedora and Dspace but am curious to see what else is out there. 
 
Any suggestions would be greatly appreciated. 
 
Kathy
 
 
Kathy Cunningham
Director of Information Technology
Cedar Crest College
100 College Drive
Allentown, PA  18104
voice: 610.606.4635
www.cedarcrest.edu
Skype: kathy.cunningham282
 

Security Reminder:  Always protect...

September 27, 2012 | Mark Scott
Anyone using Safe Connect (http://www.impulse.com/) and willing to share your experience?

Respectfully,

Mark Scott
VP of Innovation and Technology, CTO
Freed-Hardeman University | 158 E. Main St. | Henderson, TN 38340
731-989-6002 | mscott@fhu.edu | Twitter: http://twitter.com/m_scott

Cyber Security Awareness - FHU Online Safety
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

September 27, 2012 | Mary Lou Hines Fritts

We currently have a mass email policy that requires any email sent to large groups, e.g., all faculty, to go through an approval process and then be sent out by either the Chancellor or the Provost (or folks involved with emergency management).  Our faculty senate chair has requested permission to send to these groups also without going through the approval procedure.

 

How do other campuses facilitate communication like this while still staying away from broadcast email that may or may not be relevant?

 

Mary Lou

 

Mary Lou (Hines) Fritts

CIO & Vice Provost

University of Missouri-Kansas City

816.235.1107

816.235.5509 fax

...
September 27, 2012 | James Arnold

We’re considering moving forward with a SIEM package implementation and I’d like to know if any of you use such a tool in your environment and if so maybe you can answer the following?

 

What was the impetus for considering SIEM?

 

What were your (broad brush) criteria (flow analysis, file integrity, general security, log aggregation, PCI compliance, etc) for choosing the product you chose?

 

How many staff are involved with the day to day monitoring and action of monitored events?

 

Are you pleased with the tool you chose and why?

 

Thank you

 

Jamie Arnold

Binghamton University

...
September 27, 2012 | Ann Kovalchick
Folks - 

In two weeks I will be giving a presentation to the academic deans and various vice provosts on OIT's (Ofc of IT) 5  year plan. This is basically a budget for major upgrades on the radar as well as needs driven by our university Strategic Plan.  However, as we all know, making these plans actionable at the level of executive and senior management is a greater challenge. I'm struggling with how to make this extraordinarily complex environment digestible to folks who lack deep knowledge without simplifying to the point of cartoon-like explanations. My goal is helping them understand the trade-offs around customization, the transactional costs of poor business process design, the needed skill sets to address looming integration needs, and the multifactorial  issues around data management without watching their eyes glaze over.  I meet with these folks weekly (as a group) and so have a familair relationship with them...
September 26, 2012 | Chad Robinson

Our institution is looking at implementing several HD video conferencing sites (h.323).

Is there any kind of HD Directory out there or other simple way of identifying whom has h.323 capabilities and wants to connect?

 

 

Chad Robinson

Director of IT Services/CIO

 

Western State Colorado University

600 N. Adams Street

Gunnison, Colorado 81231

970.943.3123

www.western.edu

crobinson@western.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
September 25, 2012 | Steve Hall

I’m reviewing our password reset policy.  Currently our policy is to require users, via password expiration,  to change their password every 60 days.  Based on anecdotal evidence I gathered from faculty and staff who have recently come to Knox from other I believe our reset interval is shorter than most other Colleges and Universities.  However, I have gotten answers that range from 30 days to annually, and a single, “I never had to change my password…”. 

 

We also have complexity and history policies in place, but the one I am most frequently “challenged” on the expiration period.  Would any of you be willing to share what your expiration period is?   If it is 90 days or under would you also share your rationale?

 

Thanks,

 

...
September 24, 2012 | Kevin Palmer

Good Afternoon,

  I came across this issue today and I was curious how the community handles this situation.  We sent out an RFP for HRIS software and had one vendor send us an NDA stating that they always request an NDA prior to responding to RFP’s.  I have been doing RFP’s for 20 years, and aside from a request to keep the RFP confidential, I have never been asked to sign a NDA…

 

  Is this unusual, or have I simply missed the vendors that make this request? 

 

  My first reaction is that this is an interesting hurdle that the company has erected to prevent an easy flow of business… after all, if the secret sauce was that good, why not patent it like a host of other companies?

 

Best regards...

September 21, 2012 | Charles B. White
Book Review of The Shadow Scholar: How I Made a Living Helping College Kids Cheat by Dave Tomar (Bloomsbury, 251 pages, $25)
"A Man for All Semesters:  An exposé reveals how the Internet has turned collegiate cheating into big business," by Charles Dameron,The Wall Street Journal, September 20, 2012 --- 
http://professional.wsj.com/article/SB10000872396390443816804578004570701056956.html?mod=djemEditorialPage_t&mg=reno64-wsj


Chuck White

Charles B. White, Ph.D.
V.P. Information Resources
Professor, Psychology
Trinity University

210-488-2312 (cell)
210-999-7345 (office)


********** Participation and subscription information for...
September 21, 2012 | Fouad Yatim

 

Colleagues,

 

Is anyone using an off the shelf application to track grievances for union staff electronically at their campus? I am looking for  your experience and recommendation. Thanks.

 

Fouad Yatim

Associate Chief Information Officer

Information Technology Services

8 Ashburton Place

Boston, MA 02108

Tel: 617.573.8585

Fax: 617.573.8747

Note: This E-mail message is confidential, intended only for the recipient(s) named above and may contain information that is privileged, exempt from disclosure under applicable law. If you have received...

September 21, 2012 | Listserv Anonymous User
Message from mike.cunningham@pct.edu

http://www.cisco.com/en/US/netsol/ns1051/index.html

 

I am looking for anyone who might be able to provide some feedback on the Cisco TrustSec product. We are looking into NAC and this is one of the vendors we are looking at.

 

Mike Cunningham

VP of Information Technology Services/CIO

Pennsylvania College of Technology

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/...
March 5, 2013 | Carol Kondrach
We are looking to hire a company or consultant(s)  that can deliver  pre-built data marts , reports and dashboards that are customizable for  Banner/ODS/Cognos.          Any leads are appreciated.   Thanks,  Carol
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

February 25, 2013 | Greg Kozak

This topic generated much more dialog than I thought it would.  There were a couple sub-topics that were spawned as well. 

 

With regards to MIGRATING FROM ON-PREMISES EXCHANGE TO OFFICE365, a number of people were interested in sharing their experience, and an even larger number of people were interested in being kept apprised of any conversations on the topic.  In an effort to try to meet both interests, I have scheduled a 1 and a half hour long conference call on the topic for Wednesday, March 6th at 10am CST.  There were people on the Pacific Coast and in Europe were who interested, so I tried to schedule a time that would inconvenience all equally. J  I tried to schedule it far enough in the future that you all might be able to adjust your schedules to attend, but not too far out. 

 

If...

January 18, 2013 | Jim Mahlberg

I’ve been approached by a county department that would like to rent rack space at the college for their DR site.  I’ve got available space, but don’t have a clue on what I should charge them.  I’m guessing companies that do this charge so much per “u”.  The county dept. is willing to bring in their own fiber so they wouldn’t be using the college’s bandwidth.

 

If your college does this I’d like to hear from you or if you rent space for your DR I’d like to know that the going rate is.

 

Thanks

Jim

 

Jim Mahlberg
Director of Information Technology

Iowa Western Community College
712-325-3218

...

January 8, 2013 | Thomas Dugas

Hello all,

I wanted to reach out to see if anyone has recently (within 2 yrs. or so) gone through an assessment and selection of Research Administration Systems (Kuali Coeus, InfoEd, Click Commerce Etc.) and would be willing to share their results. We are currently looking at which direction we are going to go in this area for replacing our home grown system after 20 years and want to see if anyone else has gone through this process that we can get some experience from.

 

This was previously posted to the Research Computing Constituent Group so I apologize for any cross-post but I wanted to see if I could get some additional responses.

 

I’d be happy to share what I gather with anyone who is interested and may also be looking at this space.  

 

...
January 2, 2013 | Listserv Anonymous User
Message from ted.dodds@cornell.edu

Robert,

 

Cornell uses the community source platform known as Kuali Mobility. It is device agnostic due to its underlying HTML5 technology and can be test-driven from here: https://kuali.org/mobility. Currently two other schools – U. Michigan and Indiana U – also use the platform, with other institutions in planning mode. If you have BYOD issues, I think you’d find it worth a look.

 

…Ted

 

Ted Dodds

CIO and Vice President

Cornell University

 

 

 

...
January 2, 2013 | Ethan Benatan
I've started calling them "IPS"s.  We recently bought a Mitsubishi, in part because it was time to look beyond the box. It came highly recommended (for what that's worth) but we haven't had it long enough to see how it holds up.

Happy new year!

Ethan


——
Ethan Benatan, Ph.D.
Vice President for IT & 
Chief Information Officer
503.699.6325   

MARYLHURST UNIVERSITY
You. Unlimited.


December 12, 2012 | Mark Scott
Good morning.

We are mainly an Apple campus when it comes to faculty and students. We have at any given time  MacBooks, iPhones, iPads, iPods, AppleTVs, etc. using the campus wifi network. A few months back we started having connectivity issues, i.e., dropping connections, unable to connect, etc. We are working with Aruba  to mitigate the issues, but still are sure of the root cause. Is anyone else seeing something similar?

Respectfully,

Mark Scott
VP of Innovation and Technology, CTO
Freed-Hardeman University | 158 E. Main St. | Henderson, TN 38340
731-989-6002 | mscott@fhu.edu | Twitter: http://twitter.com/m_scott

Cyber Security Awareness - FHU Online Safety...
December 6, 2012 | David W. Sisk
Bryan,

Macalester is strongly invested in Apple equipment, though we're much smaller than TCU. 

1. Yes, we're seeing the same thing you are. 

2. We've been told that Apple's educational discounts are built into the prices we see on the institutional purchasing pages.  These discounts are much lower now than they once were, as Apple says they've lowered their prices across the board.  I believe this is largely true.  That said, no, we've never been able to negotiate a set discount for a specific period.  We can't even get Apple to tell us when product lines will turn over (= price changes), so planning ahead can be a challenge. 

3. We see the difference in prices between Apple computers and roughly equivalent PC models.  However, a number of factors militate against this cost difference driving our overall purchasing decisions (including perceived lower TCO of Apple computers, flexibility of dual-...
December 4, 2012 | John Bax

Thanks Theresa.  Hope no one minds me sharing a few of my own favorites below.  I would also be interested in hearing others.

 

·         “We can’t solve problems with the same thinking that we used to create them.”  Albert Einstein

·        “Opportunity is often missed by most people because it is dressed in overalls and looks like work” Thomas Edison

·        “The right things are done for the right reasons, at the right time, and in the right way.  Missing rights risk being wrong.” Unknown

 

John M. Bax (baxj@mst.edu)

...
November 29, 2012 | Robert Paterson

Having just gone through Hurricane Sandy and a northeaster a week later, we are feeling a bit of pressure about disaster planning here on Long Island. Actually Molloy faired very well but could not connect to the outside for multiple days because our ISP was without power…. One topic that has come up was that cell phones don’t work either, when the cell towers don’t have power, and when the traffic to them is at a maximum.

 

So my question is how many of you have satellite phones deployed on you campus? How many do are deployed? How are they managed? And anything you’d like to say about the topic!!!

 

If I get a bunch of good information I’ll summarize and repost…

 

Thanks,

Rob

 

...
November 12, 2012 | Listserv Anonymous User
Message from shashi.kaparthi@uni.edu

Fellow CIOs: Our department of residence is considering the use of a biometric fingerprint-based identification system for allowing students to come in multiple times into dining centers and so on. Have any of your institutions implemented such a solution? What are some issues that we have to consider related to this? Thanks a lot in advance. Shashi. -- ------------------------------------------------ Shashi Kaparthi, Ph.D. Chief Information Officer (CIO) University of Northern Iowa ------------------------------------------------ ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
October 30, 2012 | Christopher Gill

Hi all,

 

We are in the midst of a major upgrade to our Banner infrastructure, moving from HPUX to Linux and from physical to virtual servers.  I would like to be able to put the new system under some significant load in order to ensure that the new environment will perform as expected.  Has anyone on the list developed an effective process or found a third-party vendor that can perform a large-scale load test of Banner, ideally both INB and web self-service?  Thanks in advance.

 

Chris Gill

 

Chris Gill

Chief Information Officer

 

Gonzaga University

502 E. Boone Ave.

Spokane, WA 99258-0095

509.313....

October 29, 2012 | Mark Scott
Can anyone share their experience/opinion on ITIL?

http://www.itil-officialsite.com/

Respectfully,

Mark Scott
VP of Innovation and Technology, CTO
Freed-Hardeman University | 158 E. Main St. | Henderson, TN 38340
731-989-6002 | mscott@fhu.edu | Twitter: http://twitter.com/m_scott

Cyber Security Awareness - FHU Online Safety
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

October 26, 2012 | Keith McIntosh

Good day,

 

Do you have or know of any resources for 360 degree feedback questions as it pertains to a CIO?  I’m looking for questions we can send to internal and external customers, suppliers, and related groups.  Thanks.

 

 

- Mac -

 

Keith W. McIntosh, MBA
Vice Chancellor for Information Technology

and Chief Information Officer (CIO)

-------------------------------------------------------
Information Technology
Pima County Community College District
kwmcintosh@pima.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group...
October 22, 2012 | Terrill Thompson
Hi All, On Wednesday 11/7 at the EDUCAUSE conference, please plan to the attend the premier of the video "IT Accessibility: What Campus Leaders Have to Say". This video, produced by the University of Washington with support from the National Science Foundation, features a dozen CIO's and other IT leaders, along with university presidents and chancellors, sharing their ideas and insights regarding accessible IT. This event is part of the Exhibit Hall reception, and will include opening remarks by several of the individuals and/or institutions who participated in the video. Time: 5:30-6:20pm Location: Exhibit Hall Theater Hope to see you there! -- Terrill Thompson Technology Accessibility Specialist DO-IT, Accessible Technology UW Information Technology University of Washington tft@uw.edu 206-221-4168 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
October 18, 2012 | Kyle Barger
Colleagues,
There's some interest here in software tools to report and track progress on our institutional strategic plan. Achieveit.com was the first solution brought to my attention by a colleague, and we're now starting to consider if something like this would be useful for us. Have any of your institutions used this or similar products and can share some experience? Thanks!

--
Kyle Barger
Director of Information Systems
The Lutheran Theological Seminary at Philadelphia
  (Please email helpdesk@ltsp.edu or phone   x7385 for assistance with computer, network, or telephone problems)
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/...
October 5, 2012 | John R. Davis

We have started using NAT'ed IP's over the last few months and now we are having problems tracking down the person who should be confronted concerning copyright violation notifications.

We need a simple appliance to log all network IP's (both NAT'ed and real) and then allow for detailed accurate reports such that when I approach a student or employee with a violation complaint, I know I have the right person.

If you can recommend one, it will be much appreciated.

Thank you,

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

********** Participation and subscription information...
October 5, 2012 | Terry Lewis

The University of Tennessee at Martin extends lifetime email to faculty/staff retirees. 

 

In addition, we have recently been asked whether or not to allow retirees to retain personal web pages as well.  I would be interested in knowing what other higher education institutions do with these?

 

Thanks,

Terry

 

---------------------------------------------------------------------------

Terry Lewis

The University of Tennessee at Martin

Interim Chief Information Officer

Information Technology Services

215 Hurt Street

127 Crisp Hall

...

October 4, 2012 | Kenneth C. Green

Theresa,

Good morning.  I write to ask for a (hopefully small) favor.

In past years Cynthia Golden has generously and graciously served as the session convener/moderator for my annual Campus Computing presentation at the EDUCAUSE conference.  This week Cynthia informed me that she will not be making the trip to Denver.  Her father's grandfather, who died in one of the concentration camps, will be honored in Germany for his resistance to the Nazis.  Cynthia and her family are going to Germany for the ceremonies, which are concurrent with the EDUCAUSE conference.

Your EDUCAUSE commitments permitting, I would be both honored and most appreciative if you would be willing to serve as the session convener.  The...
October 1, 2012 | John R. Davis

Several of the copyright complaints that we have received are tracking back to ios devices. As we investigate these, we are finding no reason to suspect that the infringement has occurred. I am wondering if any other schools are experiencing this?

Any input would be greatly appreciated.

Thank you,

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  John R. Davis  <davisj@marietta.edu>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause....
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