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May 11, 2013 | Timothy M. Chester
Colleagues, The University of Georgia would be grateful for any referrals that you may have in regards to the following. 1) Recommendations for consultants who could be engaged to provide a readiness assessment, fit gap, and product guidance (open source vs commercial, peoplesoft versus workday, etc) in regards to finance, HR, and payroll administrative apps. 2) Example RFPs that institutions have used previously to procure consulting assistance per #1 in a competitive bidding process. The University of Georgia is embarking on a readiness / planning phase related to its mainframe, legacy administrative systems related to finance, HR, and payroll functions. Your advice and guidance on these topics would be appreciate - and you may respond to me at tchester@uga.edu by email. Best, Timothy Chester University of Georgia VPIT ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list...
May 11, 2013 | Ganesan Ravishanker
Hi All

     A few users from Wellesley will be traveling to China and I have been asked to advise them on anything special that they need to be aware of in terms of accessing email and documents in Google Drive while they are traveling in China. I would appreciate receiving any pointers that I can pass on. 


-- Ravi
CIO & Associate Dean for WellesleyX, Wellesley College
Google Voice - 860-631-RAVI
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

May 10, 2013 | Jim Helwig

OPEN APEREO 2013 (Jasig/Sakai) CONFERENCE
"Opening Minds to Open Solutions"
June 2-7, 2013 San Diego Westin - San Diego, CA
http://conference.apereo.org         #apereo13

Note: Hotel group rate ends Friday 5/10

We are pleased to announce the following keynotes by two of our colleagues at the Open Apereo 2013 conference this June:

"Challenges, Encouragement, and Women in IT - Does it Matter?"
by Theresa Rowe, Chief Information Officer, Oakland University

"Openness and the 21st Century University"
by Marilyn McMillan...

May 10, 2013 | Gregory Geller
Hello,

Does your institution use any sort of application tracking software, particularly for computer lab environments? 

We're looking for something that will give us statistics on what applications are being used, how often, and for how long.  

I've found a few products out there such as LabStats, and Express Metrix. Have any of you used one or both of these products? Or, is there another that you could recommend?

Thank you.
Greg

--
Greg Geller
Classroom Technology
IT Services
Armstrong Atlantic State University
912.344.3209

"Schooling is a form of capital investment in which the return is proportional to the investment, regardless of competence."

"[School] creates students who have gotten utterly used to the...
May 10, 2013 | Margaret H. Knox

Several of us reported to Adobe that we had not gotten our information to login to the webinar this afternoon on new Adobe licensing. Trevor Bailey kindly said that I could share the email he has sent today. Now I wonder what full name was used for meJ

 

Dear EDUCAUSE member,

 

Thank you for registering for the May 10th presentation at 12:30 PM PDT. To access the meeting please click on the link below. You will need to login as a guest and use the same full name that you registered under. No unregistered or unrecognized entry will be allowed.

 

http://seminars.adobe.acrobat.com/hed/

 

Please try to arrive 10 minutes prior to the start time to avoid any...

May 9, 2013 | Trevor Bailey

All,

 

Several things – I posted last week that Adobe would be conducting a licensing session tomorrow at 12:30 PDT. We will be addressing current programs, new programs and answering questions. If you would like to participate, please register here:

 

https://adobeformscentral.com/?f=1slrJGkDYzJXbrX9ogfBDg

 

I mentioned earlier that the CLP program will be continuing but due to some limitations with the program, we are unable to transact Creative Cloud at this time through that program. HOWEVER, there are other vehicles through which you can procure Creative Cloud Licensing many of which are directly through channel resellers. The new EEA program is specifically designed to be purchased...

May 9, 2013 | Tracy Mitrano
Please join us tomorrow, Friday, May 10, beginning at 8:30 am EDT, for the live streaming of the Cornell Information Technology and George Washington University Law School Privacy Information Management Forum Introduction and Panel Session by following the link below:


If you can't make the live stream (early for Hawaii and Pacific time!), the event will be archived and a link may be found from this landing page, which also tells you more about the event and includes an agenda, below:  


Cheers, Tracy
********** Participation and subscription information for this EDUCAUSE...
May 9, 2013 | Mitchel W. Davis
I first met Dewitt when I was at Stanford participating in the opening of Apple's new NY store as part of the CIO Executive Council. He was standing next to me at Mac World and his phone ran out of power while he was negotiating his new job at Notre Dame working with Gordon Wishon. I was kind of listening in while we were waiting so I handed him my phone. He was a little nervous and first refused but when he couldn't get his phone working, he took me up on my offer. He got the job. We ended up hanging out a bit and I was able to talk with him. His perspective was unique and interesting. His hopes were high. He was someone who I could always trust to give me a clear assessment of an idea or plan. We didn't always agree but I respected his opinion. We continued those conversations on Skype and when possible in person for years. While attending the Concero CIO meeting in Florida, he seemed happier than I have ever seen him. He had embraced his CIO roll at Montana and seemed to be...
May 8, 2013 | William C. Harlow

Hello,

 

Does anyone have recommendations on Syllabi Management software. Preferably with a way to linking to the syllabi from LMS and/or portal.

 

Bill

______________________________________________________________________

Bill Harlow | Director of Academic Technology | COCE

Southern New Hampshire University | 33 South Commercial Street | Manchester, NH 03101

p. 603.314.7880 | e. w.harlow@snhu.edu | snhu.edu

 


Please consider the environment before printing this e-mail.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
May 8, 2013 | Christine Haile

This is just unbelievably shocking and sad news; am just learning of it now. I always enjoyed interactions with Dewitt and know he was very excited about the opportunity at Montana.

 

Rest in peace, Dewitt,

 

Chris

 

Christine E. Haile

Chief Information Officer

University at Albany

518-956-8080

chaile@albany.edu

 

 

 

From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Ana Hunsinger
Sent: Wednesday, May 08, 2013 1:06 PM
To:...

May 7, 2013 | Brady Fackrell

I am seeking feedback from 2-year institutions that are requiring “degree seeking students” that attend their institution to purchase a laptop in order to attend and participate in programs of study.  Our institution is considering this endeavor and are looking for pros and cons by those that have done so (or may have considered doing so but, for whatever reason, decided it was not in their best interest).

 

Many 4 year institutions have requirements, depending on the program, similar to this but I cannot locate any 2 year institutions that currently require most of their students to purchase a laptop upon acceptance.  Any contacts or leads regarding this are appreciated.

 

Thank you.

 

Regards,

Brady Fackrell

...
May 7, 2013 | Patricia Smith

Over the years we have used different products for knowledge base software at Valencia.  While we currently have software in place for our IT FAQs, we are investigating options for our Enrollment Management Center to assist answering questions our students might have regarding the admission and enrollment process.  If you have any information regarding this type of software you are willing to share I would appreciate hearing from you.

 

Thanks,

Patti

 

Patti Smith

Associate CIO

Valencia College

1800 S. Kirkman Road, Orlando, FL 32811 

Tel 407-582-5411

 

Valencia College
...

May 7, 2013 | Matthew Milliron
Hello all, It came to our attention yesterday that an online hacking zine posted an article about both the MIT hacking event and the EDUCAUSE breach that occurred earlier this year. The information was then shared via Twitter. As we disclosed in our February announcement, the hackers did access EDUCAUSE data in the earlier incident. This recently discovered article includes a dump of EDUCAUSE data. The data set includes information about the .edu domains, such as pre-breach account passwords. Those passwords were deactivated at the time of the breach. The domain contact information has always been publicly available via the .edu Whois directory. There has not been another breach nor is any of the data different than what we had known in February. If you have any questions, please contact me at mmilliron@educause.edu. Best, Matthew Matthew Milliron, Ed.D. Chief Information Officer EDUCAUSE Uncommon Thinking for the Common Good 282 Century Place, Suite 5000, Louisville, CO...
May 7, 2013 | David Harris

Colleagues and Friends,

 

Do any of you have methodologies for validating faculty degrees other than requiring transcripts?  Is there a database or a clearinghouse where degrees can be validated against.

 

DP Harris, Phd—Vice President/CIO

LOMA LINDA UNIVERSITY | Information Services

 

11060 Anderson Street, Loma Linda, California 92350

(909) 558-7600

Meeting Room: http://llu.adobeconnect.com/dpharris-voffice/

Zoom Room: https://zoom.us/j/266676414

 

********** Participation and...
May 6, 2013 | Gordon D. Wishon

Friends,

 

I’ve attempted to post a note here several times today, but couldn’t get past the first few words.  There just aren’t words to describe how sad this day is.  Dewitt was my deputy at Notre Dame, but a friend long before that. It’s impossible to understand why things like this happen to such good people, to such a good husband and father.  He touched many lives here on this list, in Montana, and in South Bend – we’ll all miss his humor, his skill, and his compassion.  He always put others first, especially those who worked for him. 

 

Please keep his family in your prayers.

 

Gordon

 

Gordon D. Wishon

Chief Information...

May 6, 2013 | Trevor Bailey

May 6, 2013

 

Dear EDUCAUSE Community Member:

Adobe is celebrating the one-year anniversary of Adobe® Creative Cloud™ and announced a significant update to our flagship offering today at MAX, The Creativity Conference. Available in June and packed with new features, Creative Cloud reimagines the creative process through a stunning set of “CC” desktop applications and sophisticated cross-device collaboration and publishing capabilities. Creative files can be stored, synced and shared, via Creative Cloud; and Behance, the world’s leading online creative community, is now integrated with Creative Cloud, so customers can showcase work, get feedback on projects and gain global exposure. For education, this means keeping a competitive edge and providing students and educators with access to the latest tools for college and career success....

May 6, 2013 | Mojgan Amini
Dear Colleagues,
We are in the process of identifying a comprehensive application and infrastructure monitoring tool to provide monitoring for our central application and IT services. I figured one of the best starting points is to survey this list for input and recommendations on practical experience with such tools.

We are looking for a tool to discover and monitor our web applications, middleware, identity management, security, database, and other critical systems. We have a mix of home-grown and off the shelf applications that we offer to the campus, including web-based enterprise systems, websites, mainframe applications, and hosted services, running on virtualized and non-virtualized clusters.

The key features we are looking for are:
  • High-level dashboards and reporting, with ability to drill down
  • Various levels of alerts and contact mechanisms
  • Metrics...
May 6, 2013 | Gregory A. Jackson

First, a claimer (which I propose as the opposite of "disclaimer"): Many of you know me from my years at MIT, UChicago, and EDUCAUSE, or from my blog ruminations.gjackson.us, but you may not know I'm now working at NBCUniversal, where my job is to move the corporate relationship with higher education, especially around intellectual-property issues, to a less adversarial and more collaborative framework. To help with that, NBCUniversal recently joined EDUCAUSE as a corporate member, and I'm happy that will keep me in touch with friends and colleagues. That said, here's some info that may be of interest…

NBCUniversal sponsors an annual Short Cuts video festival, which "… gives writers, directors, actors, TV creators and filmmakers of diverse backgrounds an opportunity to showcase their work to key decision makers from the entire...

May 6, 2013 | Linda Vigesaa

The process we are implementing is very similar and includes almost identical categories.   We utilize HelpStar to track our Break/Fix and Service Level work, then maintain a project list for the larger projects that must go through our project definition and prioritization process. 

Our Service Catalog is in process and we chose to simplify it for Phase I in response to feedback that people don’t know what services we provide and how to request things. 

 

Thanks,

 

Linda

CIO – Mt. Hood Community College

(503) 491-6928 - Office

(541) 645-0672 - Cell

 

May 3, 2013 | Brian A. Young

To anyone who uses Google apps/ gmail for your students and MS Exchange for Faculty and staff….can you share with me any headaches, benefits or challenges you have seen? Are there any challenges with faculty trying to schedule/ calendar or communicate with their students?

Thanks in advance for your thoughts.

 

Brian

 

 

 

Brian A. Young

Vice President and CIO

Creighton University

Omaha, NE 68178

4022802202

bay@creighton.edu

 

DoIT is:

Your technology partner: helpful support, reliable services, and...

April 10, 2013 | Allan Chen
For Acrobat, we have been looking at Qoppa's product - http://www.qoppa.com/pdfstudio/ - which I found to be remarkably similar to Acrobat in functionality and actually a bit easier to use.  Pricing is very, very close to an Acrobat-only ETLA and gets us out of having any Adobe footprint.

Otherwise the products from that link have been prominent.  Gimp, Kompozer or SeaMonkey, and then a few other products here and there.  We don't have a huge user base for the full CS lineup but there are viable alternatives.

Ton of conversation on this on the Licensing list.
allan


Chief Information Officer
Menlo College
1000 El Camino Real
Atherton, CA 94027
v: 650-543-3889


...
November 27, 2012 | Kyle Johnson
I've inherited an events calendar project about mid way through.  Right now the front runner is a product called Localist.  They have a decent base of higher education institutions, although I'm not familiar with them.  I'd be interested in feedback from schools using Localist (off list is fine) as well as hearing from other schools that have an event calendar solution they love, adore, and/or that meets their institutional needs well.

Mahalo.

/kyle
---
Kyle Johnson : Dean of Information Services
Chaminade University of Honolulu : http://www.chaminade.edu
808.739.8552 (w) : ...
October 9, 2012 | Theresa Rowe
Colleagues,

A vendor would like to hear from CIOs and IT leaders about the Educause Conference.  Many of us appreciate the contribution of vendors to the value of the conference.  I, for one, make an effort to visit and spend time on the vendor floor. 

In your view,  what would you like to see from IT hardware/software vendors at the Educause Conference?


For a company that is new to higher ed, what should they know about presenting to and reaching out to campus IT leaders in a conference setting?


 

--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
August 13, 2012 | Theresa Rowe
Issue #4: Improving the Institution's Operational Efficiency through Information Technology

Today, using information technology to improve operational efficiency is no longer just desirable; it has become an imperative due to the ever-shrinking resources brought about by the current economic downturn. Most institutions have many of the required technologies (e.g., workflow, electronic forms, and digital signing) in place, but not everyone has broadly restructured business processes to take advantage of the new technologies.

____

Continuing our summer discussion of the Educause Top 10 issues, let's move to Issue #4, stated above.  What are the obstacles that stop you from fully implementing or deriving benefit from IT designed to improve efficiency?  One of our biggest challenges has been to find the technologies that are affordable and easy to implement.



--
Theresa Rowe
Chief Information Officer
Oakland...
June 6, 2012 | Mark Scott
If you would, please share if you are using a student printer management system and if so, what system? Homegrown or purchased?

Thanks,

Respectfully,

Mark Scott
VP of Innovation and Technology, CTO
Freed-Hardeman University | 158 E. Main St. | Henderson, TN 38340
731-989-6002 | mscott@fhu.edu | Twitter: http://twitter.com/m_scott

Cyber Security Awareness - http://www.fhu.edu/ncsa
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

May 16, 2012 | Tracy Mitrano
Any thoughts from within the community on this subject?


 
This page was sent to you by:  tbm3@cornell.edu 

  
Come the Revolution ...
September 14, 2011 | Joe Morvan

Hello all,

most recently our VP of IT received an article indicating that for-profit institutions contribute significantly more to IT budgets as opposed to non-profit institutions (10% Vs 3%). 

Would anybody be able to provide information/resource on for-profit Vs non-profit budgets?  I am looking for what percent of the institutional budget is allocated to the IT budget. 

 

 

 

  Joe Morvan NU MBA-07"

  Dir. of ITS

Norwich University

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
February 25, 2013 | Greg Kozak

This topic generated much more dialog than I thought it would.  There were a couple sub-topics that were spawned as well. 

 

With regards to MIGRATING FROM ON-PREMISES EXCHANGE TO OFFICE365, a number of people were interested in sharing their experience, and an even larger number of people were interested in being kept apprised of any conversations on the topic.  In an effort to try to meet both interests, I have scheduled a 1 and a half hour long conference call on the topic for Wednesday, March 6th at 10am CST.  There were people on the Pacific Coast and in Europe were who interested, so I tried to schedule a time that would inconvenience all equally. J  I tried to schedule it far enough in the future that you all might be able to adjust your schedules to attend, but not too far out. 

 

If...

September 1, 2012 | Charles B. White
At Trinity University we have been using Google Apps as our email system for about three years for student, faculty, and staff email. We have recently been informed by our Faculty Senate that they are receiving complaints re the system that involve lost mail, mail delivered extraordinarily late and some aesthetic complaints with the interface. They are unable to speak to the magnitude of the complaints as they report many users seem very happy with Google Apps. The students seem to like the system and have made no mention of  problems, and yes, they do use email a lot!

If you have implemented Google Apps on your campus are you receiving such complaints and what is the magnitude of them?

Thanks


Chuck White

Charles B. White, Ph.D.
V.P. Information Resources
Professor,...
August 9, 2012 | Arthur Fridrich

Good morning!

 

I’m not sure how this topic has arisen again, but, I concur with Steve!

 

Although I’ve not been on the list as long as some, during the years I have been subscribed, there have been only a small handful of times in which “marketing” has been a nuisance. In return for these moments, we have created a win-win scenario. For us, we often times receive insights from a larger community regarding what is taking place outside our walls. For the vendor, they have an expanded opportunity to learn about the current issues, thoughts, and actions that are at the forefront of the modern college/university. Since we do use consultants, software, and other services to supplement our environments, I cannot see how this latter fact is a bad thing.   

 

...
May 16, 2012 | Julie Ouska
Colleagues,

After our previous discussion about Google mapping and some of the articles about Google's data collection are any of you proceeding with plans to let Google map your campus or are you deciding not to allow that to happen?   Google continues to approach us about mapping all the system colleges and I still have concerns about what the real purpose behind the mapping.

Julie

Julie Ouska
CIO/VP of IT
Interim Executive Director CCCOnline
Colorado Community College System
Julie.ouska@cccs.edu
(720) 858-2781 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

April 27, 2012 | Gregory H. Smith
I want to create a position responsible for our Enterprise Software (Primarily PeopleSoft) I'm trying to come up with a Title that does not signify personnel management like Director or Manager but primarily PeopleSoft Software management. Care to share some good title idea.

Greg Smith
Chief Information Officer
George Fox University
------------------------------
Be Known at Oregon's Nationally Recognized Christian University
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

April 24, 2012 | Mark Scott
We are planning to upgrade our dorm TV service on campus. We currently have Dish, but are looking at switching to Charter Cable and DirecTV.

Any suggestions from anyone that has a system in place they are pleased with?

Respectfully,

Mark Scott
VP of Innovation and Technology, CTO
Freed-Hardeman University | 158 E. Main St. | Henderson, TN 38340
731-989-6002 | mscott@fhu.edu | Twitter: http://twitter.com/m_scott

Cyber Security Awareness - http://www.fhu.edu/ncsa
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
April 18, 2012 | Samuel Young
Hi all, Yesterday, I had a conversation with a professor (no from PLNU) that went something like this: Sam: What do you think about faculty development programs? Prof: Well, pedagogy is a very personal thing. If it is introduced by faculty to other faculty, it may work. But since it is a very personal matter, I don't think any faculty should be asked to do anything they do not feel is beneficial in their setting… This professor continues by describing why it is so personal, but never once did the professor talk about the student. So my question to you all is – Is pedagogy a personal matter or should a university encourage a certain standard? Or maybe it is a bit too sensitive an issue to discuss in public. Is this too much of the "elephant in the room"? I come from the public sector (healthcare, hospitality, retail and ecommerce). In industry, there are certain levels of freedom within each profession but there are certain standards that the company insists. For example: A...
April 6, 2012 | Melissa Woo
Greetings all, Based on anecdotal evidence and vague recollections, it is my impression that a number of years ago there was a trend towards hiring private sector business-people into higher ed CIO jobs. Recently (at least within the past year or so), the overwhelming majority of higher ed CIO position postings I've seen state that higher ed experience is preferred. Additionally, a Master's degree is increasingly becoming a requirement, and a terminal degree, such as a doctorate, stated as preferred. Out of not-so-idle curiosity, is the impression of a shift in the hiring of business-people back to those with higher ed experience just an illusion brought on by faulty memory? :-) If not, has anyone researched and documented this? Thanks for any insight you can provide, and have a great weekend! Melissa -- Melissa Woo, Ph.D. (mzwoo@uwm.edu) Director, Network & Operations Services University Information Technology Services...
January 20, 2012 | Robert Paterson

Does your LMS display images of your students in each class?

Do these come from your ID system?

Do you have issues with students not wanting their image used and how do you deal with that?

 

Dr. Robert Paterson

Vice President, Information Technology, Planning & Research

Molloy College

Rockville Centre, NY 11571

516-678-5000 ex 6443

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

January 6, 2012 | Carmen A. Rahm
Colleagues:  I've asked my Customer and Training Services Manager to develop an ongoing list of the best Mobile Apps that our faculty, staff and students might use here at the University.   We're gathering information from within, but I was hoping that collectively we could all share (or point toward resources, articles that already have this information).   Obviously we're looking for Mobile Apps that improve productivity or add value to academics (classroom), administrative functions, student success, etc.    We're asking them to provide the NAME, COST (if any), DEVICE THEY USE (iOS, Android), and a BRIEF DESCRIPTION.   When the list is compiled, I will definitely share with everyone via this ListServ.   Any input that each of you can provide is appreciated!
 
Thanks,
 
 
Carmen A. Rahm
Asst. VP for Info. Technology
Central...
April 9, 2013 | Gordon D. Wishon

All, I received the following note from Trevor Bailey at Adobe today.  I’ve provided him the list of names I collected (the first 50 or so who contacted me after my initial posting to the CIO list).  I’ve also suggested there will be widespread interest from others, and that a follow up session soon after the first would be beneficial.

 

Gordon

 

March 31, 2013 | Michael R. Belote
Hi Dewitt,

Unfortunately, we don't have any experience with a stadium that size but the following article will likely be, at least, interesting to you if not useful. 


Good luck!

Mickey

Mickey Belote
M 478-719-2955
Sent from my iPhone


January 29, 2013 | Curtis D. White
Greetings!  I would like to have some recommendations on how to keep members of an IT advisory/governance committee engaged and attending meetings.  We have a University Technology Committee which is a Faculty Senate subcommittee that is comprised of faculty and administrators (about 16 in total).   The committee meets every other week as the agenda dictates (sometime we go a month between meetings) and we meet using WebEx.  Our chair is a senator and she is outstanding as far as technical knowledge and collaboration goes and the agendas are pretty well populated with relevant topics.  Our main issue is getting people to show up for (log in to) the meetings and be involved in the tasks that come out of this committee.  This is a good group but there is a high level of stress  because so many of us have lots of other commitments.  Short of a major system failure, an extra $500k to spend in the IT budget or giving away iPads (none of...
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