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What Big Data Can't Do (was: big data....)
February 19, 2013 | Listserv Anonymous User
Message from luke.fernandez@gmail.com

What Big Data Can't Do http://www.nytimes.com/2013/02/19/opinion/brooks-what-data-cant-do.html?...
0 Comments
LOOC Offering
February 19, 2013 | Christopher W. Wessells

The University of San Diego is supporting a FREE Large Open Online Course (LOOC) in Sustainability and the Global Supply Chain commencing March 4, 2013:   http://supply-chain.org.uk/welcome/the-supply-chain-academy/

 

The course will be a four module, 8 week course and successful completion will be recognized with a certificate of completion. Typical workload will be 4-6 hours a week.   Mostly for logistical reasons, we are intentionally trying to keep the course to an enrollment of 500 or fewer participants.  I am writing to the EDUCAUSE list to see if there are any other institutions working on similar endeavors and interested in possibly partnering with USD on development of non-massive open online courses.

_______________________________________________________________________________

Christopher W....

0 Comments
what disruption really means (and how to use the word when talking about MOOCs)
February 18, 2013 | Tracy Mitrano
Non necessariamente. MOOCs would not be possible without the technological component that undergirds them. While for a technology association to guide its members to register the pedagogical, not to mention social and economic, drivers that help to shape MOOCs, or why distance education (ago old) is now the talk of the town, broadens discussions, to have to choose between whether it is "technology," "pedagogy" or "social or economic" as a single driving factor might still be sifting through the trees at the neglect of the forest. It is all of the above, and more. Would it be better to strive for the entire calculus (for it is not simple math either) that brings these and other factors into a dynamic relationship within higher education that CIOs and IT organizations are expected to at once lead and support? Grazie! Tracy
5 Comments
Leading Change Institute Class of 2013
February 15, 2013 | Julie Little
Colleagues, It is my pleasure to introduce the Leading Change Institute Class of 2013! Established in 2000 by EDUCAUSE and the Council on Library and Information Resources, the Leading Change Institute advances leadership through critical examination of the challenges facing higher education. Competitively selected, these 40 IT and Library leaders will develop the skills to advocate and lead change. Anchored by community dialogue and action, the Leading Change cohort represents more than 500 IT and Library leaders who continue to make significant strides in advancing higher education initiatives. Congratulations to the LCI Class of 2013! Best, -j ________________ Julie K. Little, Ed.D. Vice President, Teaching, Learning, and Professional Development EDUCAUSE Uncommon Thinking for the Common Good 1150 18th Street, NW, Suite 900 Washington, DC 20036 direct: 865.250.9450 | fax: 800.887.5324 | educause.edu ********** Participation and subscription information for this EDUCAUSE...
1 Comment
Applicant Tracking and Onboarding Systems
February 14, 2013 | Kay Rhodes

Texas Tech University System is in the process of looking for a new Applicant Tracking and Onboarding System. Is anyone currently using IBM Kenexa or Oracle Taleo? If so, we would like to visit with you about your experience both functionally and technically. Thanks.  

 

Kay Rhodes  
Associate Vice Chancellor, System CIO

Office of the CIO

Texas Tech University System
MS5400

(806) 742-5170
(806) 742-5168 fax

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments
contract managment system
February 14, 2013 | Brian A. Young

Anyone using and happy with a system for managing vendor contracts?…a system that allows for electronic routing, e-signatures, version control and informing the unit, Dept or area when the contract is coming due or up for renewal? (just to name a few features)

Thanks in advance.

Brian

 

Brian A. Young

Vice President and CIO

Creighton University

Omaha, NE 68178

4022802202

bay@creighton.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments
Academic Programs with Student 1-to-1 Processes
February 14, 2013 | Janice Ward

Hello.

 

I’m interested in learning from institutions where student 1-to-1 programs are program specific, rather than campus wide.  For instance, the Nursing Program or Education Program might have a requirement for a 1-to-1 technology (of any kind) for students enrolled in that program.

 

My questions at this time focus mainly on the requirements and process the acdaemic program follows in order to get approval to be a 1-to-1 technology for students.  Is this tied in with curriculum approval?  Do you have specific forms or process documentation for these programs?  I’d love to see samples of anything in that vein that could be shared.

 

We are looking at identifying a process for our programs to move in such a direction, and are wanting to learn...

0 Comments
Account name changes
February 14, 2013 | John J. Suess
We do the same thing.

This change is a major effort. As a result, these requests get forwarded to IT management and we have a discussion with the person by phone about the options and the pro's and con's of each choice.  It goes to IT management because it requires sensitivity and tact when you are having the discussion. It turns out what appears to be easy also has some effect on the person and we will need to coordinate this with them while expressing empathy for their situation and wanting to show we care.

In most cases we find that showing them how to set up an email alias and configure their mail to go out under their email alias works. I find using the alias is associated more with getting re-married. I  have talked to a few women that have had difficult situations and the last thing they want is to be tied to their husband's name (if using last name for username). In those instances where they want this changed we will...
1 Comment
Changes to Ellucian Service?
February 13, 2013 | Laura Carmickle

One of the CRM products we are considering is Ellucian Recruiter.   However, we have some concerns after reading the notes from the Ellucian Recruiter Meeting at the Educause conference in Denver.

 

Would you have a few minutes to comment or send me a message with your thoughts on the product now?    

 

Has your experience improved since Ellucian added staff and increased their investment in Recruiter?  What is your outlook for the product now?


Thank you for your time,


Laura Carmickle

Senior Programmer Analyst/Solution Architect

Northwestern Michigan College

laura@nmc.edu

...
0 Comments
To our Maryland Collegeaues
February 12, 2013 | Arthur Fridrich

 

I too am deeply sorry to learn of this morning’s event at the University of Maryland. It is a sad day for us all….

 

Best regards,

Art

 

Arthur J. Fridrich

Director, Distance Education

Virginia State University

125 Cameron Building

Petersburg, VA

 Tel.: (804) 524-3194

Email: afridrich@vsu.edu

LinkedIn: www.linkedin.com/pub/arthur-fridrich/3/9a6/502

 

 

...
0 Comments
Security Cameras / Surviellance System
February 11, 2013 | Daniel Ewart

Greg,

 

We have just started exploring a central system.  We currently have multiple out-of-date systems.  We have developed a list of requirements that we plan to be the building block for an RFP, but no RFP yet.  If you would like us to share we would be glad to do so.

 

Thanks,


Dan

 

Daniel Ewart / Chief Information Officer / Information Technology Services

208-885-2271 /Administration Bldg Room 140 / PO Box 443155 Moscow ID 83844-3155

 

1 Comment
use of email and privacy
February 11, 2013 | Vicki Tambellini

In the corporate world, there is no expectation of privacy when using email provided by an employer.

Most corporate employee handbooks address this issue specifically with clauses that allow employers to review internal communications for any reason. This includes reading email.

Students that plan to enter the corporate world should learn that email provided by someone else does not come with an expectation of privacy.

 

 

Vicki T. Tambellini

President and  CEO

The Tambellini Group, LLC

P.O. Box 685, Irvington, Virginia 22480

(804)438-9393

 

 

********** Participation and subscription information for this EDUCAUSE...
0 Comments
Vendors for Marketing Online Programs
February 11, 2013 | Curtis D. White
Kathy,

It is good to hear from you.  At Ashland we are looking closely at Savant Learning Systems (http://www.savantlearningsystems.com/) and have had them on campus a few times recently.  They have online Criminal Justice, Business Management and MBA programs and they have many other courses as well.  They are oriented more towards the adult working student versus the traditional undergraduate.  They have their own  learning management system (V-Camp) which is a little more basic than Blackboard or Angel but it gets the job done and lays out the content nicely.  This would be a revenue sharing venture with the university providing the instructors and SLS providing the all content, LMS, Help Desk, orientation (student and faculty members) and the give the students an iPad which is used to attend their courses.

Let me know if you have any...
1 Comment
Questions Concerning Portals
February 10, 2013 | Listserv Anonymous User
Message from dthibeau@post03.curry.edu

Mark,

 

See answers below.

 

Dennis Thibeault

CIO, Curry College

 

2 Comments
big data, MOOCs, mobility, and place-bound education
February 8, 2013 | Listserv Anonymous User
Message from luke.fernandez@gmail.com

Here are two interesting articles as (many of) you settle down to a snowy weekend: I. The Philosophy of Data -- David Brooks http://www.nytimes.com/2013/02/05/opinion/brooks-the-philosophy-of-data.... In the op-ed Brooks looks at big data with a pretty favorable eye. But he also confesses some skepticism: "Over the next year, I’m hoping to get a better grip on some of the questions raised by the data revolution: In what situations should we rely on intuitive pattern recognition and in which situations should we ignore intuition and follow the data? What kinds of events are predictable using statistical analysis and what sorts of events are not? I confess I enter this in a skeptical frame of...
0 Comments
Question of ethics
February 8, 2013 | David Gansz

Same here.

 

 

David Gansz

Vice President of Information Technology

 

Edison State Community College

1973 Edison Drive

Piqua, Ohio    45356

 

937-778-7951

 

From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Theresa Rowe
Sent: Friday, February 08, 2013 4:25 PM
To: CIO@LISTSERV.EDUCAUSE.EDU
Subject: Re: [CIO] Question of ethics

 

We have a policy that prohibits us from looking...

7 Comments
Integrating Shibboleth SSO with Office365
February 8, 2013 | Greg Kozak

We are attempting to integrate our Shibboleth-based single sign on environment with Microsoft Office365.  While MS claims to integrate with Shib, their documentation is a little bit lacking in details.  Have any of you successfully integrated the two and would you be willing to have a quick call between technicians to work share the details?  Thanks much.  Greg.

 

Greg Kozak

Vice President and CIO

Lake Forest Graduate School of Management · 1905 W. Field Court · Lake Forest, IL 60045

847.574.5194 (direct) · 847.707.0712 (cell) ·  847.234.5005 (main)

gkozak@lfgsm.edu

 

Lake Forest Graduate School of Management

...
0 Comments
In-house Computer Recycling Program
February 7, 2013 | Ronald L. Danielson
Santa Clara has a four year rolling replacement program. We donate all the machines replaced in any given year to local schools and non-profits, who seem happy to get four year old machines for the cost of picking them up. We limit any entity to 30 machines a year, and have institutions that have come back year over year. Demand always exceeds supply.

All machines are wiped and reimaged with the OS version with which they were originally acquired. No other software comes with the systems.

Ron Danielson
Vice Provost and CIO


0 Comments
Prof Dev: We Wait Too Long to Train Our Leaders
February 7, 2013 | Theresa Rowe
Hi,
In line with our discussion about professional development and selecting the appropriate professional development for our staff members, it just happened that Don Welch, the CEO of Merit Network, shared this blog entry he found.    Don noted:  "Growing up in the Army, I'm used to a lot of leadership training from early in one's career.  As I left the Army I noticed a real vacuum in leadership training especially for new leaders.  This post supports my perception."

Do we wait to long to train our leaders?  Perhaps that is part of the challenge with professional development.  We need to get people involved in leadership earlier.
--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
1 Comment
CRM Usage
February 6, 2013 | Francis X. Moore
Colleagues, 

After transitioning from VA to WA I am the new CIO at Pacific Lutheran University. My third day on the job has given me my first challenge, for which I am seeking some of your wise input. The Institution purchased a CRM for Admissions and Communications here. It was painfully rolled out in Admissions a year ago and the roll out has started in Communications and they are extremely unhappy with the product. If any of you know of the CRM named Talisma, and have some experience with it, could we communicate off line? Is anybody using a CRM that they absolutely love and is really tailored for higher education? 

Many thanks, 

Frank

F. X. Moore III Ph.D.
Associate Provost: Information and Technology Services
Pacific Lutheran University
12180 Park Avenue South
Tacoma, WA 98447-003

(253) 535-7504 [voice]
(253) 535-7315...
0 Comments
Athletics Ticketing System
August 29, 2012 | Jim Mahlberg

Hello.

 

The college is looking for a software vendor that can read the bar code off of the front of our student ID’s for athletic events.  Students can use their ID’s to get a free general admission entrance.  The bar code is 9 digits, but we only want to read the first 7 digits as that is the college ID number.  The system also needs to do standard ticket sales.

 

If you are using a ticketing system that does this could you let me know the vendor?

 

Thank you.

 

Jim

 

Jim Mahlberg
Iowa Western Community College
Director of Information Technology
2700 College Road
Council Bluffs, IA 51503
712-325-3218 (Voice)...

12 Comments
IT Charge backs
May 25, 2012 | Thomas H. Carnwath
At a time when budgets are being decreased or at best held stagnant, we are looking at different ways to support the university community. Demands for our services continue to rise in this consumer driven environment as more technology is added to the mix the expectation of IT departments is that they will naturally provide the services without impact to those requesting them. We cannot continue (as small departments at small to medium institutions) to expand without an understanding on our clients' end that they too may have to participate in the funding new initiatives. I know that many large research institutions operate from a central IT organization that charges users fees for services provided. We have started to pursue some charge backs but am interested in what others are doing and how the fee structures were devised (and maintained from year to year). We are currently charging for: 1. Printing services 2. Telephone Services (landline and cell) 3. Ports moves adds and...
12 Comments
Use of SSN (last 4) as Identify Verification
May 7, 2012 | Carmen A. Rahm
We're updating our Self Service Password reset system.   Currently students, faculty and staff have to initialize it by answering a series of questions.  Then when they forget their password, they simply enter their ID #, answer the questions (Mother's Maiden Name, First Pet Name, etc.) ... and they get their password reset.  Unfortunately, few choose to initialize it, so they can't use it when they need to.
 
We want to move to a process where we use their ID Number, plus have them verify with information already in our system.   Is anyone else doing this, and what "identifiers" are you using that you consider unique enough that others won't know.  We're considering DOB, last 4 of SSN, etc.   Some feel that last 4 of SSN (used in this way) is a violation of FERPA.  Others (like me) do not believe it is because it's not being disclosed to anyone (just used by the owner to verify...
12 Comments
Document imaging selection?
February 14, 2012 | George Eric Matthews, Jr.
Dear all,

We are about to launch a process to identify a document imaging and management system for campus.  From what I have been able to determine, there are three main needs:
  • Transactional support in Banner, especially taking our Accounts Payable department paperless, with scanned documents tied to transactions in Banner.
  • an electronic alternative to file cabinets, freeing up space while improving indexing and retrieval.
  • supporting a document retention and destruction policy.
I would appreciate advice on how to determine requirements and evaluate vendors.  I am not sure we have the expertise to ask the right questions.

Thanks.
Associate Provost for Technology & Information Systems
Wake Forest University

...
12 Comments
Course Evaluation Forms
December 19, 2011 | Dale Hochstein
Dear Fellow CIO's,

    I was wondering how many schools are still using paper Scranton forms for course evaluations. Saint Peter's College's faculty is resisting going electronic due to an expected lower return rate on responses. What I specifically want to know is:

  Are you still using Scranton forms?
  If not, what electronic system are you using and how many days to students get to fill out the form?
  Has participation (or percentage of forms completed) decreased? By what percentage?
  What incentives, if any, are you giving to encourage a higher percentage of participation?

  Thanks so much for your response.


Dale Hochstein
CIO, Saint Peter's College, 104 Glenwood Avenue, Jersey City, NJ, 07306, W-201-761-7827,...
12 Comments
Security Cameras
October 26, 2011 | Arthur Fridrich

Colleagues,

 

Good morning!

 

At present, Virginia State University has no policy concerning the deployment of CCTV cameras on campus for security reasons. This has led to many questions from different quarters on a variety of matters from new construction deployment to storage.

 

To help jump start us in this matter, we’d be interested in hearing from anyone who has instituted and is willing to share their policy.

 

Many thanks, as always, for your time and consideration.

 

Best regards,

Art


Arthur J. Fridrich

Director of Strategic Management Services and Interim Director of...

12 Comments
Audio Conferencing
October 15, 2012 | Charles Prothero

Hi, all!  Could I trouble you for a recommendation audio conferencing services – specifically looking for a toll-free number that meeting participants could call into?  Our PBX does not support this, and it’s cumbersome to gather several parties on a call.  Our usage would be light, mostly to bring trustees into meetings when they cannot travel here, so I’m thinking a per-minute plan would be best.  Our local telco offers the service, but I don’t know what is considered a competitive rate these days.  Please reply off-list if you wish, and I’ll summarize any such responses.

 

Thanks!

Charlie

 

 

Charlie Prothero

Chief Information Officer

Keystone College

...

11 Comments
iPad based Point-Of-Sale
October 5, 2012 | Mark I. Berman
Hi all, We're looking at portable POS for our athletics folks and talking to a company called Revel Systems. Does anyone have experience with them? Someone else doing iPad credit-card-swipe that you like doing business with? (and is fully PCI compliant!) Just looking for references! Thanks, - Mark -- Mark Berman, Chief Information Officer Siena College 515 Loudon Road Loudonville, NY 12211 (518)782-6957, Fax: (518)783-2590 Siena College is a learning community advancing the ideals of a liberal arts education, rooted in its identity as a Franciscan and Catholic institution. CONFIDENTIALITY NOTICE: This e-mail, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you received this e-mail and are not the intended recipient, please inform the sender by e-mail reply and destroy all copies of the original message. **********...
11 Comments
FW: 2013 Information Security Awareness Student Video & Poster Contest
September 19, 2012 | Larry D. Conrad

Dear Colleagues,

Please see this announcement from HEISC.

 

Larry Conrad

UNC Chapel HIll

 


Information Security Awareness Student Video & Poster Contest

Win cash, gain experience, and earn international recognition with one short video or a poster!

The EDUCAUSE & Internet2 Higher Education Information Security Council (HEISC) is conducting a contest in search of short information security awareness videos and posters developed by college students for college students. The contest seeks creative, topical, and effective videos (two minutes or less) and posters that focus attention on information security problems and how best to handle them.

Winners will receive cash prizes, and their...

11 Comments
The New EDUCAUSE Website
June 12, 2012 | Matthew Milliron

Good afternoon,

 

The first phase of this website redesign focused on the goal of helping members find and discover more. With so many resources on the EDUCAUSE site, members said it was sometimes hard to find what they need—this is where we focused our phase one efforts.

Phase one improvements include:

•                    Simplified information architecture to help you discover all that EDUCAUSE has to offer

•                    Faceted search to help you find exactly what you’re looking for

•   ...

11 Comments
Technology for Incoming Freshman
February 21, 2012 | William Swisher
I have been asked to do a professional development workshop for HS teachers.  The topic for the presentation is "Technology Skills for the Incoming College Freshman."  What technology skill set topics do you feel that I should incorporate into this presentation/discussion?
 
Thanks.
 
Bill Swisher
 
 
 
 
William Swisher
William.Swisher@Thomasmore.edu
http://www.thomasmore.edu
Director of IT
Thomas More College
333 Thomas More Parkway
Crestview Hills
KY
41017
859-344-3600
Note:
The information contained in this email is confidential and may be subject to legal privilege. If you are not the intended recipient, you must not use, copy,...
11 Comments
Departmental websites
September 20, 2011 | Robert Paterson

Do individual academic department at your institution have their own independent websites? (Not yourcollege.edu/dept but deptyourcollege.com) And if so how are they managed? Are they used to recruit students?

 

Dr. Robert Paterson

Vice President, Information Technology, Planning & Research

Molloy College

Rockville Centre, NY 11571

516-678-5000 ex 6443

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

11 Comments
LMS Comparison
September 14, 2011 | Barron Koralesky

Hi all-

I think Rick and Mike's points can be complimentary.  Right now, an LMS serves the majority of my faculty's needs quite well.  That leaves ~10% who won't use technology and ~10% who push beyond what the LMS can offer.  LMSes are always a step behind the latest web-based/social-networked technology, so they can't keep up with the early-adopter faculty, thus we work closely with them to gather other tools which fit their needs and also to learn from as they break new trails.

Ever since I heard him speak at ELI, I've found Jon Mott's idea of a loosely-coupled gradebook to be an intriguing possible solution to this problem:
This terrific idea would allow the institution to maintain a centralized gradebook (meeting whatever regulations are required...
11 Comments
Technology Fee question
December 26, 2012 | Wm Kenneth Freeman

Happy Holidays to one an all.  If you can do me the favor of a reply it will be deeply appreciated.

 

I am putting together a proposal on a Technology fee and would like to understand the following:

 

1.        Do you have a Technology Fee in place today at your institution?  If so how long has the fee been in place?

2.       What is the amount of the fee?

3.       How is the fee constructed is it by semester, by credit hour etc…?

4.       Is it a standalone fee just for the IT department or is it combined with other areas/items either related to IT or non IT-related

...

10 Comments
BOARDVantage
November 28, 2012 | Keith McIntosh

Is anyone using a product such as BOARDVantage or a similar product for their Board?

 

 

- Mac -

 

Keith W. McIntosh, MBA
Vice Chancellor for Information Technology

and Chief Information Officer (CIO)

-------------------------------------------------------
Information Technology
Pima County Community College District
kwmcintosh@pima.edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/...
10 Comments
Student Retention/Early Warning Systems
November 2, 2012 | Listserv Anonymous User
Message from ellisj@mail.strose.edu

We are looking at student retention/early warning systems and as always I am seeking your advice, guidance and caveats.

 

We currently run Banner and Blackboard. The student retention/early warning systems we are considering are:

 

Beacon from Campus Labs

 

Drop Guard from SmartEvals

 

Course Signals from Ellucian

 

Early Alert from Starfish

 

Have any of you had any experience with any of these products? If so, would you mind providing and insight? As you might expect, I am particularly interested in feedback about integration with Banner and/or Blackboard.

...
10 Comments
Call center/helpdesk consolidation
October 10, 2012 | Michael Richichi
As part of several levels of organizational changes within our IT organization we're exploring the idea of having a single unified call center and providing a single number/email/point of contact for all IT service requests and helpdesk calls.  The basic idea would be to have student staff do some basic triage, and then if necessary quickly refer issues to 2nd tier full time support, or into normal support queues for longer SLA responses. 
 
Currently, our student-run helpdesk deals with walk-up, phone, and email/web support all at once which can be difficult and confusing during busy times.  In addition, people call various full-time staff for what should be routine support requests that should be handled as part of a comprehensive call response system, and ensuring that full-time staff are working as efficiently as they can.  My hope is to centralize initial call intake with trained students with extensive troubleshooting...
10 Comments
Topic #2 - Supporting the Trends toward IT Consumerization and Bring-Your-Own-Device
September 7, 2012 | Theresa Rowe
 
Issue #2: Supporting the Trends toward IT Consumerization and Bring-Your-Own Device

"While the technology landscape has never been more personal or easy to use, it is simultaneously increasingly complex to manage and support. Faculty, staff, and students no longer need the IT organization as an intermediary in their adoption and application of the most commonly used technologies. They arrive with mature personal computing environments that they have self-configured to meet their specific needs, preferences, and styles of work and recreation. Any college or university that maintains hard-and-fast rules about which devices and communication tools must (or may not) be used risks being irrelevant. Yet the institution's data and intellectual property must be safeguarded, no matter where it is stored, transmitted, or accessed. Even the most strategic and flexible IT organization may, at times, need to be reactive. Institutions need to learn to...

10 Comments
Preempting the Next CIO
September 7, 2012 | Charlie R. Moran

I had some time to catch up on my reading on a flight yesterday and read a great article in CIO Magazine by one of our higher education friends, Bryson Payne, the CIO at North Georgia College and State University. In this article, Bryson asks one of those simple but deeply insightful questions that stops you in your tracks. Quoting from his article:

“…I stopped asking why CIOs are such a famously short-lived breed. I chose instead to focus on pressing problems at my organization from a new perspective:”

What Would the Next CIO Do?

 

Wow – Simple but thought provoking question! Think about it: If you were no longer in your job, what are the first problems / opportunities that your successor would jump to work on? If you can develop of list of these needed changes,...

10 Comments
Knowledge base suggestions
June 10, 2012 | Richard Suttles

Hi all,

 

Would anyone be willing to share the name of the software you are using to provide a campus-wide knowledge base?

Hosted (SaaS) or Installed? Purchased or Internally Developed?

 

Thank you!

Rick

 

Richard Suttles | richard.suttles@utoledo.edu | office: 419.530.7916 | cell: 419.561.1526

...

10 Comments

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