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January 11, 2012 | Randall Alberts

Hello,

We are in the process of building an RFP for an e-commerce solution so that we can take on-line payments for tuition as well as other events and areas on campus. We have a home grown system, but looking for the opportunity to move to a standard system that would be supportable as we grow. Is there an institution that has recently gone through the process that might have an RFP that they are willing to share as we start this process?

Thanks,

Randall Alberts, PMP

Assistant Director, Project Management

Institutional Technology

Ringling College of Art and Design
2700 North Tamiami Trail
Sarasota,...

3 Comments

InCommon webinar today on Federation in support of Research

January 11, 2012 | John J. Suess

Over this past year InCommon has worked closely with NIH and NSF to leverage InCommon for services they offer. NIH and NSF are engaging with InCommon but we need institutions to come forward and participate in leveraging these services through InCommon.

As a reminder, there is an IAM Online today (Jan. 11) at 3 p.m. ET on "Using Federated Identity for NSF- and NIH-Funded Cyberinfrastructure." Details at www.incommon.org/iamonline

This will be archived for those that want to watch it later but we encourage all of you supporting research to put this into your plans.

Jack Suess...

0 Comments

Xitracs - Accreditation and Compliance Management portal

January 10, 2012 | James L. Sage

> >Has anyone had experience with the Xitracs accreditation and compliance >management portal? Thanks in advance, Jim Sage VP for Information Technology & CIO The University of Akron Jsage@uakron.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

3 Comments

Volunteer Management Web-based Software

January 10, 2012 | Cornelius R. Fay, III

Dear Colleagues,

I am looking for web-based (either SaaS/hosted or installable) Volunteer Management software that will:

1. Allow users to choose a volunteer date/time/task at a web portal.

and

2. Permit the Volunteer Coordinator to manage these volunteers with reports and/or email.

If you have any suggestions, I will be grateful.

Neil Fay

CTO, Hood College

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www....

1 Comment

AV System Question...HELP!

January 10, 2012 | Nathaniel Hewitt

Good morning!

Since my coffee pot has stopped working this morning and I have not had a moment to kick my mind in gear, I am in need of your advice.

Next month, we are hosting a major event that will take place in our chapel. As a result, this has helped to expedite the installation of my new Chapel AV system project. I am sure that those of us who struggle with moving limited-resource-based projects can understand my elation!

I was just informed that due to the seating capacity, I will have to be able to broadcast the event in multiple locations around the campus. Before I go and reinvent the wheel and knowing our limited resources and experience in this area, I thought that I would come to our braintrust and see what my colleagues would recommend as a possible (...

3 Comments

Dorm access

January 10, 2012 | Frank Moore

Colleagues,

Like many of you, we are using our student ID cards for dorm access as well as a financial “one card”. We have been a lenel shop for years. Lenel is great for building access but very weak on the financial side. We are using C-Bord for the financial side of our ID card system. Needless to say there are issues with each piece of this solution. We have the dorm access folks (out of campus police which reports to student affairs) who want to migrate us to RedCloud from Lenel. The C-Bord folks (Admin and Finance) want to move the dorm access piece from Lenel to C-Bord. Needless to say, IT is caught somewhere in the middle.

Has anyone a suggestion for a consultant who can come in, assess the technologies we are using, interview all parties involved and make a recommendation as to a “one card”/access solution for our institution? We do not want this...

3 Comments

Mobile Device Policy

January 9, 2012 | Listserv Anonymous User

Message from russ.leathe@gordon.edu

I started to draft a mobile device policy. There are basic guidelines. For example, local PIN or ‘pattern’ to unlock, 10 attempts to unlock automatically wipes device, etc.

Do you have a similar policy? Also, have you contracted with any 3^rd party providers regarding policy enforcement. If so, would you mind sharing your experience?

Thank you and Happy New Year!

Russ

Gordon College

russ@gordon.edu

3 Comments

Privacy and data security

January 6, 2012 | Carol Katzman

Dear Friends and Colleagues: We are a Datatel shop ( born 1984). Our security access needs a 100% overhaul and we are not yet in a position to begin it. The question I have is about fields that are purposefully hidden from Datatel users (not faculty or students but administrators entering data into the system.) 1. I assume SSN should be hidden or masked from nearly all users. 2. Similarly, things like salaries are secured and limited. 3. What about date of birth and home addresses? We have an administrative user who insists DOB should be hidden. Any thoughts about this? My concern is that we are beginning a major "re-migration" to a clean (non-customized) version of Colleague. All of my staff are working on projects with this long term goal in mind. I am trying to minimize the temporary (but intensive) programming efforts requested to support the current (old) code. Is hiding and securing DOB critical? Are there legal concerns like with SSNs? Along these same lines, does...

8 Comments

Cell phone provisioning

January 6, 2012 | Listserv Anonymous User

Message from cloy.tobola@ndsu.edu

Our IT team spend a great deal of time provisioning, configuring and supporting cell phones and G3/G4-connected devices for employees.

Our university system policy recently changed, so we will be moving some employees to a stipend system that will reimburse them if they use their personal phone for work.

However, I would appreciate hearing from any institutions that are having their cell phone providers do setup, provisioning and support of campus-owned phones -- or otherwise outsourcing that service.

Thanks!

-Cloy

Cloy D. Tobola, Ph.D.
Interim Chief Information Officer
North Dakota State College of Science
114 Old Main / 800 - 6th Street N.
Wahpeton, North...

1 Comment

online student class assessment tool

January 6, 2012 | Nicholas Langlie

Hi all, we are looking to compare online student class assessment tools for use with Banner and/or Blackboard. Have any of you written one up? We are going to compare Evaluation Kit with Blackboard, Runner Technologies' SurveyDig product embedded in SSB, and Scantron's online solution. Are we missing something that is great that would work with Blackboard and/or Banner? If so, do tell... Thanks for your time, Nick : ) Dr. Nicholas Konrad Langlie Director of Planning & Policy Longwood University 201 High Street Farmville, VA 23909 [voice] 434.395.2034 [fax] 434.395.2035 langlienk@longwood.edu http://mynerdalert.blogspot.com/ ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...

3 Comments

Best Mobile Apps for Higher Education

January 6, 2012 | Carmen A. Rahm

Colleagues: I've asked my Customer and Training Services Manager to develop an ongoing list of the best Mobile Apps that our faculty, staff and students might use here at the University. We're gathering information from within, but I was hoping that collectively we could all share (or point toward resources, articles that already have this information). Obviously we're looking for Mobile Apps that improve productivity or add value to academics (classroom), administrative functions, student success, etc. We're asking them to provide the NAME, COST (if any), DEVICE THEY USE (iOS, Android), and a BRIEF DESCRIPTION. When the list is compiled, I will definitely share with everyone via this ListServ. Any input that each of you can provide is appreciated!

Thanks,

Carmen A. Rahm
Asst. VP for Info. Technology
Central...

14 Comments

HEISC Strategic Plan and Jan. 9th Webinar

January 5, 2012 | Larry D. Conrad

Subject: HEISC Releases 2012-13 Strategic Plan; Join the Jan. 9 Webinar for a Community Discussion

Dear Colleagues,

The Higher Education Information Security Council 2012-13 Strategic Plan is now available online. The HEISC strategic plan is intended to set forth a vision for the higher education information security community and provide a concise roadmap to guide the efforts of the council in 2012 and 2013.

We invite you – and/or your information security staff – to join us for a Town Hall webinar on Monday, January 9 at 3 pm EST. You’ll learn more about the Council's vision, mission, goals, objectives, and current working group activities. We also welcome your input on projects we should be working on...

0 Comments

Customized Compliance Awareness Service?

January 5, 2012 | Listserv Anonymous User

Message from ena@tc.columbia.edu

Hello friends and colleagues,

We are wondering if there is such a thing as a service that one can engage to alert the institution to new compliance requirements. Of course staff people in the different offices each have their professional organizations like Educause, ACUTA, NACUA, AACRAO, etc., that update us on new regs as they come out. We are envisioning a customized professional service that gives us updates based on our institutional profile, e.g., we don't have a medical school or health service, we don't have undergraduates, we are located in NY, etc. We could use it as a quarterly check to be sure that we have all of our bases covered.

Is this something that exists, or should a couple of us start a new business to provide the service? :-)

Thanks.
Ena

V. Ena Haines

Director of Information Technology

Teachers College,...

2 Comments

Voicemail in the cloud?

January 5, 2012 | Listserv Anonymous User

Message from skpearson@northcentral.edu

I’m wondering if anyone has experience with outsourcing voicemail to a cloud-hosted solution? I’m seeing a lot of options out there, but haven’t been able to decipher if they’re primarily targeting small businesses or if there are any suited to a college environment.

Does Google Voice have a solution geared toward this audience?

-----------------

Steve Pearson

NCU Information Technology

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

1 Comment

Reminder: call for demonstration projects for the 2012 Horizon Report

January 4, 2012 | Malcolm Brown

Shortly before the holiday break I sent around a call for demonstration projects for the 2012 Horizon Report. This is a reminder that there is still time for you to submit your projects for inclusion. Projects submitted are candidates to be mentioned in the Report and to present at the ELI Annual Meeting and ELI webinars. The emerging technology topics voted in by the advisory board for this year's report are mobile apps; tablet computing; game-based learning; learning analytics; gesture-based computing; and the Internet of Things. Just take a couple minutes and fill out this form: http://go.nmc.org/projects. To learn about these topics and the time-to-adoption horizons they were placed in, download the official report preview here for free:...

2 Comments

Network a three way balancing act - Network speed vs. Content filtering vs. Malware/Virus attacks

January 4, 2012 | Robert Paterson

Happy New Year all!!!

The CIO list community was recently discussing “Web content filtering” in response to a query from Richard Nelson. My impression was that most places do not filter web content.

My director of network services came to me yesterday with the three way balancing act described in the subject. I assume those who don’t filter content have ways to limit or prevent the malware/virus that are associated with certain kinds of sites. I would be interested in hearing how. Is this the old axiom “you can pick two of the three” …

I can see several options:

1. A laissez faire approach where sites are not scanned and malware is managed at the desktop by a user support team.

...

6 Comments

Online Course Student verification

January 3, 2012 | Stacy Slocum

Colleagues,

Our institution is in the early stages of putting courses and programs online. As we move forward I have been asked to solicit information on the question below (in bold) which is from our accrediting agency.

If you have online courses how do you verify the identity of the individual completing the coursework?

I have also been asked how we identify the student sitting in the classroom course as the correct person who is registered for the course. We do not have any way of doing that now other than relying on the honesty of the students and the vigilance of the instructor. Do you have any process to confirm the identity of the student in a course taught on you campus?

...

2 Comments

The Center for Higher Education Chief Information Officer Studies Update

January 3, 2012 | Listserv Anonymous User

Message from wbrown@checs.org

Colleagues,

I hope you had a great holiday season! I wanted to give you a quick update on activities from The Center for Higher Education Chief Information Officer Studies (CHECS) (www.checs.org).

CHECS has begun an exploratory collaboration with EDUCAUSE. I believe this collaboration makes a great deal of sense and that it will benefit the higher education technology leadership profession. EDUCAUSE Vice President Susan Grajek, Toby Sitko, Pam Arroway, Mark Sheehan and others at EDUCAUSE have been very helpful in providing feedback on the surveys used in the research. I will be providing a copy of the reports to ECAR subscribers in 2012 and I will be presenting the results of the research at EDUCAUSE conferences.

The eighth iteration of the higher education chief information officer (CIO) survey will launch in late January 2012....

0 Comments

What Professional Organizations or Associations to join in the New Year?

January 2, 2012 | Nicholas Langlie

What Professional Organizations or Associations to join in the New Year? We are looking to see which would be appropriate for our College of Graduate and Professional Studies should join, including listservs and groups. We oversee all blended and online learning initiatives on our campus as well, which is we are focusing efforts presently. I have three categories here: Organizations and Associations, Listservs and LinkedIn Groups. What would you add, or are a member of/follow, which you think is a must for this list? Organizations and Associations to be Members of: Sloan Consortium Educause AECT: Association for Educational Communications and Technology ASTD: American Society for Training & Development ISTE - International Society for Technology in Education NADEP: National Alliance of Distance Education Professionals NCSPOD (North American Council for Staff, Program and Organizational Development) Quality Matters Society for Applied Learning Technology (SALT) The New Media...

8 Comments

2 ex-lawmakers gain after GOP battle (From Jenzabar)

December 27, 2011 | Listserv Anonymous User

Message from parametergroup@gmail.com

Jenzabar clients are justified in wondering where their annual maintenance $ are going.

2 ex-lawmakers gain after GOP battle

http://articles.boston.com/2011-12-23/metro/30555015_1_romney-chairmanship-party-activists

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments

Looking for Online Scholarship Application Info

October 24, 2012 | Randall S. Jobski

Hello, we are looking for feedback on the following questions:

Do you use an online Scholarship application at your institution?

If so…

1) What application and/or solution do you use?

2) How long have you used it?

3) Is the information on the application integrated with Banner? (Note: Lansing Community College is a Banner school.)

4) Can applicants attach files / documents?

5) How do you report off of this information, i.e. using...

0 Comments

Alertus Desktop follow-up

October 24, 2012 | Douglas Burke

All, Thank you everyone who responded to my emails and it sounds like the Alertus Desktop works well with both RAVE and BlackBoard Connect. I have included some additional questions since we have had some discussions about the time and effort (ROI) for such a deployment compared to the text messaging systems which are stellar in getting the word out quickly. *How many clients are installed? *In your deployment did you include students? *How did you install the client for employees and/or students? *Is your Alertus Desktop system an opt-in or opt-out? *How much deployment or after deployment support was required? *Did you have any notable issues with either Windows or Mac installs? Thank you Doug Douglas Burke Director Network Infrastructure Systems & Services University of San Diego 5998 Alcala Park Maher Hall Room 197 San Diego, CA 92110-2492 Phone (619) 260.6868 Fax (619) 849.8383 E-mail burke@SanDiego...

0 Comments

Reminder: Campus Computing Survey Due

October 23, 2012 | Stephen G. Landry

Colleagues: We just submitted our data for the Campus Computing Survey today, and I wanted to ask everyone who hasn’t completed this year’s survey to please participate! Two years ago my campus undertook a comprehensive external review of all operations, and the external consultants reported that IT had very detailed benchmarking data, mainly because we participate in the Campus Computing Survey and the EDUCAUSE Core Data Survey. As we conducted our external review we found the two surveys complementary, and together they provided a very complete picture of how my institution compared to various benchmarking groups. I encourage you all to take part in these important initiatives. I know the deadline for the Campus Computing Survey is fast approaching, so please provide your data soon!

Best regards,

Steve...

0 Comments

Campus IT Policy Workshop #2 -- San Diego, Dec 5-6

October 22, 2012 | Gregory A. Jackson

In December we're holding the second in EDUCAUSE's series of Campus IT Policy Workshops. These are designed to provide a compact, effective introduction to IT policy implementation in colleges and universities. The first Workshop, in Chicago this past July, filled quickly and was evaluated highly by participants. We're heading West for the second, specifically to San Diego: see http://gregj.us/citpw-2 for more info and registration.

The workshops are designed for IT folks whose responsibilities have grown to include policy development or oversight, and for campus policy folks who find themselves dealing with IT-related issues. Although of course we welcome participation by those already deeply involved in policy, or with an intellectual interest in particular or general policy issues, our focus will be on...

0 Comments

determine who gets a MAC or a PC for their work computer

October 19, 2012 | Brian A. Young

Folks-

Looking to inquire about whether campuses have a prescribed set of guidelines that determine how faculty and/or staff members get either a PC or a MAC for their work computer? Essentially looking for policies or metric/ scoring approach as to how your campus decides who gets a MAC and who gets a PC. Please send me your concepts, policies, or thoughts and I can combine them and share them out to the group as needed. Thanks in advance…

Brian

bay@creighton.edu

Brian A. Young

Vice President and CIO

Creighton University

Omaha, NE 68178

4022802202

bay@creighton.edu...

0 Comments

Mobility and BYOD at Educause

October 19, 2012 | Theresa Rowe

Two more interesting themes at the Educause Conference this fall are mobility and BYOD. There was much discussion about these themes in our summer Top 10 Issues. Merit Network, here in Michigan, recently sponsored a BYOD day, and we found that the audience blended these two themes into one discussion realm. Some conference items you may find interesting, from a variety of perspectives, follow, but this is just a partial list - note that mobility is one of the searchable themes.

There is an Unconference on BYOD within the conference on Thursday at 1:30 PM. Discussion topics are being crowd-sourced now on Twitter using hashtag #E12_SESS169.

Tuesday
Seminar 03P - Designing Mobile Learning: A Game to Apply UCD in Learning Mobile Interfaces (separate registration)
Seminar 08A - Lost and Found in...

0 Comments

E-Classrrom RFP

October 17, 2012 | Mohamed A. Elhindi

Hello I'm looking for an interactive classroom technology RFP example. If you have an example of an RFP and willing to share please e-mail to Melhindi@uwlax.edu . ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments

Seeking Colleges Using Hobson's Intelliworks (preferably Banner ERP)

October 17, 2012 | Janice Gildawie

Hi, We are in the process of training to implement Hobson's Intelliworks CRM for our Office of Admission. We are an Ellucian (formerly Sungard) Banner school. As we get further into determining what to import/what the Intelliworks database should contain, and we think about importing into Banner further down the line, it would be helpful to know of some combo Banner/Intelliworks sites. Please let me hear from you if you are a Banner/Intelliworks site - feel free to forward my message onto others. Regards, Janice -- Janice Gildawie Director of Information Technology ITS Department Bard College at Simon's Rock 84 Alford Road Great Barrington, MA 01230 (413) 528-7698 (voice) (413) 528-7405 (fax) ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments

Fwd: New ACTI Brief: Distributed Antenna Systems (DAS)

October 17, 2012 | Theresa Rowe

Colleagues,

I'd like to point out this report. This is representative of the work of ACTI, a newer group in Educause providing valuable technical leadership.

Theresa

---------- Forwarded message ----------
From: Karen Wetzel
Date: Tuesday, October 16, 2012
Subject: New ACTI Brief: Distributed Antenna Systems (DAS)
To: ACTI-COMMUNITY@listserv.educause.edu

I am proud to announce the publication of a new ACTI briefing note on Distributed Antenna Systems (DAS). This paper by ACTI Communication, Collaboration, and Mobility Working Group co-chair Jim Jokl (University of Virginia)...

0 Comments

Campus Election Tools

October 16, 2012 | Chris Steele

We are in the process of determining what methods work best for others regarding campus elections (i.e. SGA, Homecoming, Fac/Staff). If you could take a look at the survey below and as always I will send the results back out to the list in two weeks or we have significant feedback.

Thanks!

https://www.surveymonkey.com/s/electiontools

Chris Steele
Technical Services Analyst, Information Technology

Angelo State University

Member, Texas Tech University System

ASU Station #11020

San Angelo, TX 76909-1021

...

0 Comments

FW: IT Staff Skill Evaluation

October 14, 2012 | Newton Braga

At UNSW – Australian Defence Force Academy we have got a list of all ICT Unit staff members and their respective skill set.

Each individual skill has a score (0 – 3), depending on the knowledge level of the individual. The staff skill set documentation (a simple spreadsheet at this stage) is updated through the year according to the training attended by each staff member.

The annual training program for each individual is developed at the beginning of the year based on needs to extend existing skill sets and develop new ones (e.g. due to new projects, system upgrades, increase in seniority of staff, etc) – we name it “Professional Development Plan (PDP)”.

Each PDP is developed based on the individual annual Key Performance Targets (KPTs), developed following the teams priorities aligned with the...

0 Comments

Business process administration

October 12, 2012 | Andres Holguin

Hi all We are interested in change the way we handle the procedures in the institution, at this time our administrative and academic units are independent of each other, and they have internal objectives. We want to deploy a BPM framework in the University, with common objectives and administrative and academic units working together at least in the administrative process; If some of you have experience with this and want to share some of your experience, please send to me and email. Thanks for your help ______________________________________________ Atentamente, Andres Holguin Coral Coordinador de Investigaciones Tecnológicas Dirección de Tecnologías de Información Universidad de Los Andes a-holgui@uniandes.edu.co Tel: +5713324480 Bogotá, Colombia ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...

0 Comments

Storage Assessment

October 12, 2012 | Andres Holguin

Hi Colleagues, The University of the Andes, located in the city of Bogota (Colombia), is interested in making an assessment, independent of any manufacturer or brand (agnostic), of the storage solution that currently owns through a company with extensive experience in this topic. Our specific interest is to obtain a technical concept to determine the technical requirements that must be followed for initiating a process of buying storage solutions. If some or yours contract this kind of services in the past or know a company, please send to me and email out of the list with the information. We appreciate your attention and help. ______________________________________________ Atentamente, Andres Holguin Coral Coordinador de Investigaciones Tecnológicas Dirección de Tecnologías de Información Universidad de Los Andes a-holgui@uniandes.edu.co Tel: +5713324480 Bogotá, Colombia ********** Participation and subscription...

0 Comments

Retrieving "last Academic Related Activity Date" for Desire2Learn (D2L) courses

October 9, 2012 | Keith McIntosh

Colleagues,

We recently transitioned from Blackboard to Desire2Learn (D2L). An adverse result of our transition has been a compliance issue with financial aid regulations for verifying last date of attendance with a meaningful educational activity. We (IT) have been working with our Financial Aid Office and with D2L with poor results.

Basically, D2L can generate a date and time that the student last logged into the system, it cannot determine which course and whether the student completed an academic related activity. We are also unable to determine whether students have engaged in all of their classes as required. Since this is the only data that we can retrieve from the system we will use this information, however, this is considered insufficient and a compliance issue.

...

0 Comments

Expensify….

October 9, 2012 | Michael R. Sherer

I'm curious whether there are IHE's using Expensify or similar services, campuswide for travel reimbursement, mileage tracking, etc. for their mobile employees. If so, care to comment on how it's going?

-ms
+------------------------------------------------------------+
Michael Sherer voice: 574-535-7406
Director of Information Technology
016 Union Bldg. fax: 574-535-7017
Goshen College e-mail: msherer@goshen.edu
Goshen, IN 46526 http://www.goshen.edu/~msherer
+------------------------------------------------------------+
"Technology for Service"

"...

0 Comments

Leading Change Institute

October 8, 2012 | Joanne Dehoney

Please pardon any duplication. I want to be sure that you are aware of EDUCAUSE's premier professional development opportunity for leaders and emerging leaders in higher education, the Leading Change Institute. Note that applications are due Monday, December 3, 2012 — and you will find more information below. Thanks, Joanne -- Joanne Dehoney Chief of Staff EDUCAUSE Uncommon Thinking for the Common Good 1150 18th St. NW, Suite 900, Washington, DC 20036 main: 202.872.4200 |direct: 202.331.5341 | educause.edu Having trouble viewing this e-mail? View the online version. [EDUCAUSE] [Leading Change Institute] [http://www.educause.edu/visuals/shared/email/template/Header_DropShadow.jpg] Leading Change Institute June 2–7, 2013 | Hotel Palomar, Washington, D.C. Do you seek to further develop your leadership skills? Do you want to inspire, advocate, and advance needed changes in higher education? The Leading Change Institute, successor to the Frye Leadership Institute, is...

0 Comments

University App Store

October 8, 2012 | Patrick Laughran

I'm researching approaches to "university app stores" that support resident mobile apps *and* mobile web apps like this …http://appstore.liv.ac.uk/ (approaches not limited to iOS and Android but inclusive of them).

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Are there other approaches out there any of you might point me too?

Thanks in advance.

Regards,

-P

Patrick Laughran | Chief Information Officer | Information Technology Services | 508/626-4048 w 508/626-4947 (fax) | Framingham State...

0 Comments

Texting Service

October 5, 2012 | David R. Hoyt

Good Morning,

I just heard from our Purchasing department that one of our grants wants to implement a Texting system or service. The service will allow someone related to the grant to text students at the participating colleges and universities of the grant, gather responses and tabulate the responses to the questions.

Can anyone recommend such a service?
Do you have an RFP for such a service?

Thanks as always and have a great weekend,

Dave

David Hoyt

Chief Information Systems Officer

Collin College

Collin Higher Education Center

3452 Spur 399

...

0 Comments

Google Apps support models

October 4, 2012 | Reem Ali

Hello Everyone, The University of Ontario Institute of Technology is deploying Google Apps for Education to undergraduate and graduate students. We are developing a support model (L1, L2, L3) process. Do other universities have documentation to share outlining where segregation starts / ends for each level? Best regards, Reem I. Ali Manager of Technology Enabled Learning Information Technology Services University of Ontario Institute of Technology 2000 Simcoe St. N. , Oshawa, ON, L1H 7K4 905 721 8668 ext. 2654 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

0 Comments

Enhancing The Student Registration Experience

October 4, 2012 | Patricia Smith

We are looking at ways to enhance our students’ registration experience. There are 3 things we would like to do:

1) When the student attempts to register for a class we would like them to have the ability to get information about the faculty member. I envision the name of the faculty member teaching the course being listed and when the student clicks on his or her name they get a short bio.

2) They are able to click on a link to see the syllabus for the class.

3) They can see what textbooks are required and what the costs are for those textbooks allowing them to even make the purchase.

Ideally, we provide the student much of the pertinent information...

0 Comments

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EDUCAUSE organizes its efforts around three IT Focus Areas

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