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May/June 2013
EDUCAUSE Review
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October 15–18, 2013
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EDUCAUSE Institute
Leadership/Management Programs
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Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
This EDUCAUSE constituent group is designed for discussion of issues and challenges that affect chief information officers in higher education: the role of the CIO, financing and funding strategies, planning and organizing for information resources (especially information technology) within the institution, human resource issues, policies for the networked information environment, and the future of higher education. This group meets at the EDUCAUSE annual conference and uses the electronic discussion list to discuss issues throughout the year.
All participants must follow the Participation Guidelines.
If you have questions or concerns about this listserv, please e-mail cg@educause.edu.
We are looking to move our mail from an on-premises Exchange 2007 installation to a cloud-based Office365 version. If any of you have done something similar, would you or someone on your team be open to an offline conversation to share your experiences? Thanks much. Greg.
Greg Kozak
Vice President and CIO
Lake Forest Graduate School of Management · 1905 W. Field Court · Lake Forest, IL 60045
847.574.5194 (direct) · 847.707.0712 (cell) · 847.234.5005 (main)
Lake Forest Graduate School of Management
BROAD THINKERS | STRONG LEADERS
...
Colleagues,
Can anyone share or point me to a study on higher ed staffing levels for entities who use either of CollegeSource’s:
1) 1) Degree Audit Reporting System (DARS)
2) 2) u.achieve
Anything you can share is greatly appreciated.
I echo Tim’s comments. We are here if you need assistance.
- Mac -
Keith W. McIntosh, MBA
Vice Chancellor for Information Technology
and Chief Information Officer (CIO)
-------------------------------------------------------
Information Technology
Pima County Community College District
kwmcintosh@pima.edu
From: The EDUCAUSE CIO Constituent Group Listserv [mailto:CIO@LISTSERV.EDUCAUSE.EDU] On Behalf Of Timothy M. Chester
Sent: Tuesday, February 19, 2013 1:00 PM
To: CIO@LISTSERV.EDUCAUSE.EDU...
The University of San Diego is supporting a FREE Large Open Online Course (LOOC) in Sustainability and the Global Supply Chain commencing March 4, 2013: http://supply-chain.org.uk/welcome/the-supply-chain-academy/
The course will be a four module, 8 week course and successful completion will be recognized with a certificate of completion. Typical workload will be 4-6 hours a week. Mostly for logistical reasons, we are intentionally trying to keep the course to an enrollment of 500 or fewer participants. I am writing to the EDUCAUSE list to see if there are any other institutions working on similar endeavors and interested in possibly partnering with USD on development of non-massive open online courses.
_______________________________________________________________________________
Christopher W....
Texas Tech University System is in the process of looking for a new Applicant Tracking and Onboarding System. Is anyone currently using IBM Kenexa or Oracle Taleo? If so, we would like to visit with you about your experience both functionally and technically. Thanks.
Kay Rhodes
Associate Vice Chancellor, System CIO
Office of the CIO
Texas Tech University System
MS5400
(806) 742-5170
(806) 742-5168 fax
Anyone using and happy with a system for managing vendor contracts?…a system that allows for electronic routing, e-signatures, version control and informing the unit, Dept or area when the contract is coming due or up for renewal? (just to name a few features)
Thanks in advance.
Brian
Brian A. Young
Vice President and CIO
Creighton University
Omaha, NE 68178
4022802202
bay@creighton.edu
Hello.
I’m interested in learning from institutions where student 1-to-1 programs are program specific, rather than campus wide. For instance, the Nursing Program or Education Program might have a requirement for a 1-to-1 technology (of any kind) for students enrolled in that program.
My questions at this time focus mainly on the requirements and process the acdaemic program follows in order to get approval to be a 1-to-1 technology for students. Is this tied in with curriculum approval? Do you have specific forms or process documentation for these programs? I’d love to see samples of anything in that vein that could be shared.
We are looking at identifying a process for our programs to move in such a direction, and are wanting to learn...
One of the CRM products we are considering is Ellucian Recruiter. However, we have some concerns after reading the notes from the Ellucian Recruiter Meeting at the Educause conference in Denver.
Would you have a few minutes to comment or send me a message with your thoughts on the product now?
Has your experience improved since Ellucian added staff and increased their investment in Recruiter? What is your outlook for the product now?
Thank you for your time,
Laura Carmickle
Senior Programmer Analyst/Solution Architect
Northwestern Michigan College
...
I too am deeply sorry to learn of this morning’s event at the University of Maryland. It is a sad day for us all….
Best regards,
Art
Arthur J. Fridrich
Director, Distance Education
Virginia State University
125 Cameron Building
Petersburg, VA
Tel.: (804) 524-3194
Email: afridrich@vsu.edu
LinkedIn: www.linkedin.com/pub/arthur-fridrich/3/9a6/502
...
Greg,
We have just started exploring a central system. We currently have multiple out-of-date systems. We have developed a list of requirements that we plan to be the building block for an RFP, but no RFP yet. If you would like us to share we would be glad to do so.
Thanks,
Dan
Daniel Ewart / Chief Information Officer / Information Technology Services
208-885-2271 /Administration Bldg Room 140 / PO Box 443155 Moscow ID 83844-3155
In the corporate world, there is no expectation of privacy when using email provided by an employer.
Most corporate employee handbooks address this issue specifically with clauses that allow employers to review internal communications for any reason. This includes reading email.
Students that plan to enter the corporate world should learn that email provided by someone else does not come with an expectation of privacy.
Vicki T. Tambellini
President and CEO
The Tambellini Group, LLC
P.O. Box 685, Irvington, Virginia 22480
(804)438-9393
I expect that at some point someone at our...
For those of you that are on Live@EDU. Have you found a solid way to get Microsoft support to properly escalate an issue and see it through to resolution?
We’ve had a ticket open for a problem with the University president’s calendar for almost three weeks now. Supposedly they have escalated the ticket, but for the last three days we are still only hearing back once/day if that and each day being told that we should expect an answer by end of day.
Trent Carroll
Interim Director, ITS and Director, Enterprise Systems
Houston Baptist University
281-649-3806
Online Service Desk: http://helpdesk.hbu.edu
...Greetings all,
We recently received our first “Early Settlement” style DMCA notice, and were wondering if anyone treats these notices any differently from C&D letters. Due to certain limitations we are in the process of eliminating, we were only able to narrow down to 2 the number of students who could be responsible. With the usual C&D, if we’re unable to narrow down the incident to one user, we notify all users detected of the infringement and follow our usual procedures with each of them. However, with this notice, the complainant requires action on the part of the infringing party, and we’re unsure how to handle it. Has anyone been in a similar situation or received any guidance from a legal expert on how to proceed?
Thanks,
Jeremy Pinquist
Network Manager
...
We are considering DocAssist as an imaging solution for Admissions Applications, and then perhaps for Financial Aid. We receive most of our applications through the Common Application.
It would be helpful to know if this general purpose tool ( http://docassist.us/solutions/by-industry/education/ ) is in use for any similar business functions at any other schools. I was a little surprised that the account representative did not know of other institutions using the product.
Thank you for any feedback or alternative recommendations.
Gary
Gary Hammon
CIO
Newbury College
Brookline, MA
The IT funding issue is an ongoing conversation, not a problem that can be resolved conclusively. In addition to the general financial squeeze that educational institutions currently feel, other important factors are influencing campus IT funding. As IT resources are becoming more decentralized—putting resources where they are needed—the IT funding big picture becomes more difficult to see clearly. For similar reasons, it is very important that IT funding is not viewed as unrelated to other academic and operational decision-making about funding. Information technology serves the mission of the institution; strategic decisions about funding can be made only when the relationship between technology...
We are wanting to offer Google Apps to our students under a Terms of Service that includes FERPA protections, etc. Does anyone already have such agreement they are willing to share? Or any advice on the process of negotiating a custom Terms of Service?
Travis Wooley
Director of IT
Florida Hospital College of Health Sciences
407-303-8100
Hello,
I have been struggling since I started in HE (~4 yrs now) getting a respectable number of qualified applicants to apply for our IT positions. These are good, challenging positions with decent pay and solid benefits, and yet, I don’t get nearly the number of qualified applicants (let alone applicants at all) that I would expect for the types of jobs I am posting. I believe our HR department is “advertising” these IT postings via the same channels that they advertise all postings for the College, and that got me wondering what everyone else uses to get the word out that they have an opening in IT they are trying to fill.
I understand that there are some powerhouse institutions that people regularly watch for postings that they can jump on – in our immediate area that would likely be...
We are planning to move our student e-mail service to Gmail (Google Apps for Higher Education). I am being asked by my project board to look in to the option of enforcing e-mail retention policy (i.e. 360 days). Has anyone done that with student e-mails using Gmail? Google does provide a service in conjunction with Postini that costs about $25 a year per user – very cost prohibitive for student e-mail solution.
Please let me know if you have been able to address the retention issue in some fashion without breaking the bank.
Regards,
Good morning, Colleagues!
At Wiley College, we have come to a crossroads. We are trying to decide what the best practice is for providing our resident students with telecommunications services. While we have been looking at installing an ATA adapter solution (utilizing an analog adapter and controlling the port), we recognize that the solution will enable our students to have access to phones in their rooms, utilizing standard “Family dollar” analog phones. The main advantage being that we would have the ability to control communications, placing us in a position to utilize the system as a revenue generating stream.
My question…Is there a value to having this service available for our students?
I ask based upon these considerations:
...Here is the summary of responses to my “Three Quick Questions” Password Change Policies:
|
Question |
Yes |
No |
|
|
|
|
| ... | ||||||
Current Issue
May/June 2013
EDUCAUSE Review
Annual Conference
October 15–18, 2013
Register now!
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
EDUCAUSE Institute
Leadership/Management Programs
Explore More
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
