CIO Constituent Group

Has anyone found a good solution to authenticating across multiple cloud-based sites?  We have been looking at a provider named PingIdentity to try to tie our sites together, but it’s expensive and it’s hard to get all the players to agree to using the Ping model.

It seems that our new business model is going to lead us to have more and more cloud-based solutions which need to interoperate well together in order to give our students a seamless experience (LMS, electronic library, ePortfolio, discussion forums, etc.).  Most allow themselves to be branded fairly easily so that users will not notice that they’re going from one site to another, but very few are sophisticated in their use of web-based authentication standards like SAML.  As a result, even though the sites look similar, each needs to ask the user to authenticate (potentially with a different...

I am seeking information on effective CRM (Customer Relationship Management) systems that are being used in Higher Education.  Would colleagues be willing to share their experiences or is there an information resource that I could tap?

Thank you for your consideration.

Ty

Thomas (Ty) Brennan

AVP for Technology / CIO

Salve Regina University

Newport, RI 02840

401-341-3232

brennant@salve.edu

Happy New Year all!!!

The CIO list community was recently discussing “Web content filtering” in response to a query from Richard Nelson. My impression was that most places do not filter web content.

My director of network services came to me yesterday with the three way balancing act described in the subject. I assume those who don’t filter content have ways to limit or prevent the malware/virus that are associated with certain kinds of sites. I would be interested in hearing how. Is this the old axiom “you can pick two of the three” …

I can see several options:

1.    A laissez faire approach where sites are not scanned and malware is managed at the desktop by a user support team.

Good evening colleagues,

We are just wrapping a draft of our DR plan.  Today the committee had a debate about system password for servers and whether or not to include them in the plan (either hard copy or electronic).  There are obvious issues of security to consider but if all our people were unavailable, it would certainly be advantageous to have passwords available for an outside DR team to come if necessary.

Has anyone addressed this issue?  I’d be curious to hear how others handle passwords in their DR plans.

Thanks in advance!

Dennis Thibeault

CIO Curry College

Colleagues,

  I am writing to gain insight on the issues involved with allowing access to the institutional Student Information System by non-employees.  This access would be on an ongoing basis, with read/write ability, by individuals who work for a foreign language institution in a foreign country.  The foreign institution is partnering with our institution to supply undergraduate educational services on their campus.

  When I was approached with this request earlier today, I got the queasy feeling in my stomach defining major concern.  Our SIS has security that is configured for function, and not location, so we are looking into possible customization.  However, aside from technology, I think there are a number of other issues that need to be addressed, such as FERPA (does this even apply?), InfoSec, international data...