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Hi all, I work at the University of Wisconsin-Milwaukee and we are looking at outsourcing email to either Microsoft or Google. Does anyone have estimates on the cost of the Google Apps service at your institutions? Are you using any of the third-party e-discovery, data retention services? Thank you in advance for any help you can provide us! -- Bobby Jo Morse Senior Project Manager/Business Analyst University Information Technology Services University of Wisconsin-Milwaukee 414-229-3355 bobbyjo@uwm.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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Does anyone have estimates on the cost of the Google Apps service at your institutions?

Google Apps itself, of course, is free.  Our only cost was for a third-party conversion tool, which we used only for faculty and staff accounts.  It was a few dollars per account to license the tool.  We rolled our own to convert student accounts (no need to convert calendars or contacts for them).

Google also has free Active Directory synchronization software available.  Many schools use it, including us.
 
Are you using any of the third-party e-discovery, data retention services?

Yes, we use Google's Postini service, eventually to migrate to Google Apps Vault.  The pricing on this service has changed with the introduction of Google Apps Vault, it is priced per faculty/staff FTE with students, IIRC, thrown in for free.  You should contact Google to get the academic price for your institution (do not use the commercial pricing as an estimate).

Brad

--
Brad Christ
Chief Information Officer
Southern Oregon University
christb@sou.edu
v. 541-552-6451
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Thank you Brad! I appreciate the quick response and info. On 9/4/2013 1:10 PM, Brad Christ wrote: > > > Does anyone have estimates on the cost of the Google Apps service at > your institutions? > > > Google Apps itself, of course, is free. Our only cost was for a > third-party conversion tool, which we used only for faculty and staff > accounts. It was a few dollars per account to license the tool. We > rolled our own to convert student accounts (no need to convert calendars > or contacts for them). > > Google also has free Active Directory synchronization software > available. Many schools use it, including us. > > Are you using any of the third-party e-discovery, data retention > services? > > > Yes, we use Google's Postini service, eventually to migrate to Google > Apps Vault. The pricing on this service has changed with the > introduction of Google Apps Vault, it is priced per faculty/staff FTE > with students, IIRC, thrown in for free. You should contact Google to > get the academic price for your institution (do not use the commercial > pricing as an estimate). > > Brad > > -- > Brad Christ > Chief Information Officer > Southern Oregon University > christb@sou.edu > v. 541-552-6451 > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/. > -- Bobby Jo Morse Senior Project Manager/Business Analyst University Information Technology Services University of Wisconsin-Milwaukee 414-229-3355 bobbyjo@uwm.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Message from k-khan@neiu.edu

Hello, Google Apps is a free service for Educational Institutions. We completed the migration in two parts. Last year, all the student mailboxes on Sun webmail system were migrated using Google Tools and recently fac-staff from Exchange using GAMME tool. We Sync with LDAP using GADS. We are not using any third party tools. Kamran Khan Systems Administrator Northeastern Illinois University Chicago, IL 60625 k-khan@neiu.edu

FYI - Positini like services (anti spam/virus - without vault) is free...

Also, from what I understand Google Apps Vault is currently not compatible with Google Hangouts.  Also, some Google+ features are being included at no charge for now, but they might have a charge further down the road (nobody knows how much or when).


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°((( = (( ===°°° ((( ================================================

On 9/4/2013 2:12 PM, Bobby Jo Morse wrote:
Thank you Brad! I appreciate the quick response and info.


On 9/4/2013 1:10 PM, Brad Christ wrote:


    Does anyone have estimates on the cost of the Google Apps service at
    your institutions?


Google Apps itself, of course, is free.  Our only cost was for a
third-party conversion tool, which we used only for faculty and staff
accounts.  It was a few dollars per account to license the tool.  We
rolled our own to convert student accounts (no need to convert calendars
or contacts for them).

Google also has free Active Directory synchronization software
available.  Many schools use it, including us.

    Are you using any of the third-party e-discovery, data retention
    services?


Yes, we use Google's Postini service, eventually to migrate to Google
Apps Vault.  The pricing on this service has changed with the
introduction of Google Apps Vault, it is priced per faculty/staff FTE
with students, IIRC, thrown in for free.  You should contact Google to
get the academic price for your institution (do not use the commercial
pricing as an estimate).

Brad

--
Brad Christ
Chief Information Officer
Southern Oregon University
christb@sou.edu <mailto:christb@sou.edu>
v. 541-552-6451
********** Participation and subscription information for this EDUCAUSE
Constituent Group discussion list can be found at
http://www.educause.edu/groups/.




********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We currently have two domains - one for faculty/staff and one for students/alumni. We paid for a professional services team to help us migrate off of our two old mail system (Sun and GroupWise) when we first rolled out. Currently we pay for gPanel Domain Management and Postini Google Message Discovery services for the entire staff domain. We also pay for a set number of licenses for Google Message Encryption that we give out to certain users who are e-mailing certain data types. We're currently in the process of selecting a backup product to give to a small number of users as well.


--
Ben Fielden
Information Systems Coordinator - Mail Administration
Systems Engineering Services
Division of Information Technology
The George Washington University
703-726-4326

Division of Information Technology staff members will NEVER ask for your password!



FYI - Positini like services (anti spam/virus - without vault) is free...


The really useful stuff like retention and e-discovery are, unfortunately, not free :)

Any third party archiving/e-discovery platform will work with at least the email portion of Google Apps.  Another option would be ongoing backups through a marketplace utility like Backupify.
 
Also, from what I understand Google Apps Vault is currently not compatible with Google Hangouts.  Also, some Google+ features are being included at no charge for now, but they might have a charge further down the road (nobody knows how much or when).

Google+ is fully functional without the premium features, which require an admin to enable for the domain.  Many institutions stick only with the core features of Google Apps due to issues related to EULAs.  I personally don't find the current premium features all that compelling.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We are close to rolling out Code Green DLP for email in general -- Our Google Apps mail routes via our campus SMTP servers (retaining the "columbia.edu" edge) as do our various on-prem mail services (Exchange, Cyrus, etc.). These will all be run through Code Green to detect policy violations (like PII disclosure). We are being very careful about the potential perception of our "reading" our faculty email by using an automated DLP tool.

We've also been evaluating Cloudlock for Google Drive/Docs and are happy with the product. Not so much with the price.

For migration services, we've engaged a Google Apps consulting firm to do the migration of our Cyrus/Exchange email to Google as well as development of customized documentation, training materials, and so on.

So far, while we were interested in Postini features, we have not contracted for it. The audit API and the fact that we've retained our mail routing edge have so far been sufficient for our e-Discovery requirements.  And, besides, we can always get a copy from the NSA:-)

/a



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