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Question about Google Places
We continue to experience a problem where the incorrect phone number is listed for Northwestern University when performing a Google search. We believe this is happening because Google is incorrectly associating a Google Place listing for a department or program at our University with the main university listing. We have created a main Northwestern University listing within Google Places but have not been able to associate it with a top level Google search result. In our highly decentralized environment, we have no way to control whether an affiliated school or department creates a Google Place listings and we continue to experience this problem. Our community gets very irritated when their desk phone is suddenly identified/perceived as “THE” University main number.
Have other users experienced this issue? How are you resolving it? How do you stop people from randomly associating their phone number as the University’s primary number?
Thanks in advance for your thoughts and advice.
Director, Technology Support Services
Northwestern University Information Technology (NUIT)
1800 Sherman Avenue, Suite 1-300
Evanston, IL 60201