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Our university is interested in implementing Google Apps for Education to provide email service to students.  Ideally, we would like accounts to be created automatically based on data triggered from Datatel or LDAP.
 
The marketing speak from Google is that everything is "free."  My question for those of you who implemented Google Apps for student email, how "free" was it?  were there any costs you encountered along the way that you were not expecting?  Thanks.
 
 
 
 
Scott Ciliberti, Chief Information Officer
Enterprise Technology Services
536 Mission Street, Room P-49
San Francisco, CA 94105
v: 415.369.5365
f: 415.369.5369
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We did not encounter any unexpected costs.  We have a campus LDAP directory that is populated with Banner data, and we authenticate via a SAML process.  That was our one project but it was small and another university helped.  We've implemented for students, faculty, and staff.
Theresa

Message from william.eubank@uah.edu

It's been a couple of years now, but I think there was a one time "power up" fee of $1000.00 and we also signed up for postini eDiscovery which is an optional service but it has a per user fee.

Other than that it was just labor on our part for implementation and training users.

-William



We have Datatel feeding LDAP feeding Google account creation at present, and it is working well.  (This is for faculty and staff as well as students.)

We didn't purchase anything additional, whether services or applications, for our migration.  It was costly in IT staff time, as you might expect, and there was some midnight scripting here and there, but nothing bought from outside.

Message from cruch@fsmail.bradley.edu

We have not had any unanticipated costs.  We do of course have conversion costs (like integrating with our LDAP, implementing with SAML, etc.) and there are support costs.  It is different than our Exchange service and we need to learn and train.  The learning to use and training issue is more of a problem with faculty and staff than with students.  We did not spend a lot of time training students.
Chuck

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J. C. "Chuck" Ruch
Associate Provost for IRT/CIO
Bradley University
Office (309) 677-3100
Cell (309) 370-7104, Fax - (309) 677-3092
cruch@bradley.edu
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On Fri, Feb 10, 2012 at 11:51, Scott Ciliberti <sciliberti@ggu.edu> wrote:
Our university is interested in implementing Google Apps for Education to provide email service to students.  Ideally, we would like accounts to be created automatically based on data triggered from Datatel or LDAP.
 
The marketing speak from Google is that everything is "free."  My question for those of you who implemented Google Apps for student email, how "free" was it?  were there any costs you encountered along the way that you were not expecting?  Thanks.
 
 
 
 
Scott Ciliberti, Chief Information Officer
Enterprise Technology Services
536 Mission Street, Room P-49
San Francisco, CA 94105

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Message from hallr@merrimack.edu

Yes, it is "free" and a good value at the $0 price point. Once you figure out provisioning and authentication issues you're good to go. 

We were surprised that our personnel costs did not go down. We're actually spending MORE time managing Google Apps. A good chunk of that time is spent supporting collaboration features that were underutilized or non-existent on Exchange. A good example of the cloud removing some of the drudge work so you can add value.
           
Rand

Rand P. Hall
Director, Network Services                 askIT!
Merrimack College
978-837-3532