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Hello all,

 

We’ve moved our students over to Google Apps and should have the faculty/staff moved over by summer.  Currently, we have none of the consumer apps(Google+, Youtube, Blogger, etc) turned on.   We’re interested to find out what other schools are doing.

 

One of the issues we face is that we have a state law that limits the indemnification language that we can accept.  The services agreement we negotiated for the core services was modified so accommodate our state law, however, the consumer apps terms of service are not negotiable so we are trying to figure out what our options are and what others in similar situations are doing.

 

In general, though, are you guys turning on the consumer apps for your users?  If not, what is the justification you are providing to your end users for not turning on the services?  Thanks!

 

Osamu Makiguchi

Information Technology Services

University of Hawaii

 

 

-------

Subject:

Google Google Start Page Missing

From:

Theresa Rowe <rowe@OAKLAND.EDU>

Reply-To:

The EDUCAUSE Google Apps Constituent Group Listserv <GOOGLEAPPS@LISTSERV.EDUCAUSE.EDU>

Date:

Wed, 26 Oct 2011 08:08:59 -0400

 

We've hit a problem this week.  As previously announced, Google moved our university to the new infrastructure.

We had anticipated and reviewed this change.  After consultation with university attorneys, the decision was made to limit access to the core apps that were covered under the original agreement with the university, and to disable all the new consumer apps.

Google made the shift.  From the administrator control panel, we can see that all the consumer apps are disabled.

However, some - many of our university community are being presented with a page that requires the end user to click to accept new individual terms and conditions in order to continue to use the core apps.  We did not expect this; we expected that presentation if we enabled the new consumer apps, but we did not expect current users to be presented with that checkbox to continue to use the existing core apps.

We also noted that the iStart page, the "start" page, was moved to "consumer app" and now is on the disabled list.  We had some folks using it, but they can no longer access it.  This is another change we did not expect.

Is anyone else experiencing this?

thanks in advance!
--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Osamu

     We turned on Blogger, YouTube and Picasa in a silent mode - in other words we do not support them and the users are allowed to use them using the College email address. The implicit understanding is that the rules that govern acceptable use policies apply for using them. However, when we went to turn on Google+ we found out that Google we saw somewhat similar to what Theresa has described below - saying that the users signing up for G+ must be 18 years or older and any violator's account will be suspended; that the College is solely responsible for compliance with all laws such as FERPA and Children's Internet Protection Act.

     We have consulted our advisory committee and we have decided to amend our policies to put the onus on the users to make sure that these are their responsibilities.

-- Ravi
CIO, Wellesley College
Google Voice - 860-631-RAVI



The crux of the issue for us is the release of student information to 3rd parties. The Google Apps Contract used now-a-days has clauses to ensure the protection of FERPA data, but many of the ancillary Google apps are not covered by that contract. In addition, there are many other vendors hawking their wares in the marketplace who would have access to student data if the app were turned on. We don't help ourselves in that our institution has decided that email address is NOT directory information.

Part of the debate here is if there are any circumstances where an app can be turned on without that app being covered by a specific contractual agreement with the provider - Google or otherwise. Some apps tell you what data they want access to when you want to use the app - is that enough for us to contend that the release of information was voluntary, or are we still at risk for having allowed the environment to exist.

John Grover
Director, Systems and Operations
University of Maine System
w: (207) 561-3510
c: (207) 949-4208



Our Office of Legal Affairs will not allow us to turn it on.  They have concerns that the end-user is presented with a terms and conditions page to accept that is different from the master agreement that the university accepted, exactly the problem you note.

Theresa Rowe
Message from rexj@beloit.edu

Once the new infrastructure was rolled out, our Web Committee enabled Picasa, Youtube, Reader and Analytics. Prior to that we had access to core services (Gmail, Docs, Calendar, Sites).
 
Jedidiah Rex
Manager of Instructional Technology & Multimedia Support
608.363.2456 :: Calendar :: web: http://www.beloit.edu/isr/it/itms/  



We've enabled several services. I forget which college said it first, but we've decided that unless there's a reason to prevent access to a service, we're going to enable it. Right now we're going through a vetting process for the services before we turn them on.

--Adam

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