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Message from gbarker@gwu.edu

Hi all,

I am leading a project to implement 4 of the Google Apps services for our users, including Google Groups.  I am trying to locate other universities who have already implemented Google Groups for their users so we can compare notes on configuration and implementation strategy.

I am particularly interested in advice/best practices for the following:
  • Provisioning Groups.
  • Groups naming convention.
  • Using Groups in a domain with Postini enabled.
  • Using Groups at an organization with multiple Google Apps accounts.
Any input is greatly appreciated!

--

Thanks - Graham

 

C. Graham Barker, PMP

Jr. Project Manager

Division of Information Technology

The George Washington University

44983 Knoll Square

Ashburn, VA 20147

 

Phone:  703-726-3724

Fax:  703-726-3606

Email: gbarker@gwu.edu


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Graham,

This is a great topic. We have not opened Groups to the "wild", fearing what would happen to the namespace. At the same time the value in having a managed deployment is easily recognized. If you could summarize your findings and report it back to the group I'm sure others besides me would find it interesting and helpful.

John Grover
Director, Systems and Operations
University of Maine System
w: (207) 561-3510
c: (207) 949-4208



Message from gibson_brian@wheatoncollege.edu

Along the same lines... when/if we do move to Google Apps for Edu we'd need to move our mailing lists and simple email distribution lists into Groups. I've heard/read about some sending limitations, anyone have the exact list of what those limitations are? We noticed that we had to add Google Groups for Business to get a lot of the same functionality we have in our existing mailing lists but from what I remember I didn't see a way using the API to subscribe people to a group in digest mode? Anyone know if this is possible? One more thing, how are people treating forwarders without having to create a full blown account and set up a forwarder within it? Do you use a group for that? We have a handful of addresses that forward out to external email addresses within our existing mail server (CommuniGate Pro) and it is a setting at the global level, not within an account.

Thanks

On 1/27/2012 11:22 AM, John Grover wrote:
Graham,

This is a great topic. We have not opened Groups to the "wild", fearing what would happen to the namespace. At the same time the value in having a managed deployment is easily recognized. If you could summarize your findings and report it back to the group I'm sure others besides me would find it interesting and helpful.

John Grover
Director, Systems and Operations
University of Maine System
w: (207) 561-3510
c: (207) 949-4208



Graham

   We use Groups a LOT! We have over 1000 groups created. We just rolled out a "Google LMS" for faculty use which uses a site template to create this for courses that faculty want. Access control for all of this is done through a parallel group created for each class whose member list updated on a regular basis (intend to do more often during drop/add period), all using the APIs that are available. Works like a charm.

-- Ravi
CIO, Wellesley College
Google Voice - 860-631-RAVI



We let users provision their own groups.  The groups page has a "Create a Group" button, and the users click on it.  -group is concatinated onto whatever they choose for the name of the group.  This ensures that groups can't ever create a conflict with our other usernames and email addresses.  Short of that they name it whatever they want, and we haven't worried much about policing it.  We are not postini users.

We rolled out Google Groups in our second phase--all existing mailing lists were migrated over, as well as a number of aliases and some addresses that had formerly been generic email accounts.   At this point, anyone can request a Group by submitting a request to the Service Desk, but it has to be approved and vetted, and all groups are created by the systems administrators.

Groups created to replace mailing lists have "-list" appended to the desired name.  Ones that are replicating aliases don't; so, for instance, there's a Group which serves as the role address for the Dean of the College, which is simply "doc@barnard.edu".  It's intended that a person sending to that address won't know that it's a Group rather than a specific account or alias.

(We are not using Postini or multiple Apps accounts, so I can't assist you there.)

The limits we found are in the link http://support.google.com/a/bin/answer.py?hl=en&answer=166852

 

I thought I remembered that the limits did not apply to Administrator accounts when I looked into this  a year or so ago, but I could not find that article today.

 

Richie Bianco

Mercer County Community College

1200 Old Trenton Road

West Windsor, NJ, 08550

609-570-3443

 

From: The EDUCAUSE Google Apps Constituent Group Listserv [mailto:GOOGLEAPPS@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brian Gibson
Sent: Friday, January 27, 2012 11:51 AM
To: GOOGLEAPPS@LISTSERV.EDUCAUSE.EDU
Subject: Re: [GOOGLEAPPS] Universities using Google Groups app

 

Along the same lines... when/if we do move to Google Apps for Edu we'd need to move our mailing lists and simple email distribution lists into Groups. I've heard/read about some sending limitations, anyone have the exact list of what those limitations are? We noticed that we had to add Google Groups for Business to get a lot of the same functionality we have in our existing mailing lists but from what I remember I didn't see a way using the API to subscribe people to a group in digest mode? Anyone know if this is possible? One more thing, how are people treating forwarders without having to create a full blown account and set up a forwarder within it? Do you use a group for that? We have a handful of addresses that forward out to external email addresses within our existing mail server (CommuniGate Pro) and it is a setting at the global level, not within an account.

Thanks

On 1/27/2012 11:22 AM, John Grover wrote:

Graham,

 

This is a great topic. We have not opened Groups to the "wild", fearing what would happen to the namespace. At the same time the value in having a managed deployment is easily recognized. If you could summarize your findings and report it back to the group I'm sure others besides me would find it interesting and helpful.


John Grover

Director, Systems and Operations

University of Maine System

w: (207) 561-3510

c: (207) 949-4208