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October 1, 2013 | Wendy Woodward

Hello everyone,

 

I hope you can join us at our face-to-face Google Apps Constituent Group meeting on October 17th at 2:40p.m. in the Anaheim Convention Center, Meeting Room 207D.   The goal of the meeting is the share thoughts and ideas about the Google Apps service as we work to support the platform within our institutions. 

 

To help us make the most of our time together would you please take a moment to tell us what you’d like to discuss or learn more about?  In an effort to organize the thoughts I’ve created a Google Doc that you can add your ideas to: https://docs.google.com/document/d/1kXAOm8hymbaITHeDOkG64OO2J6SvapzMETnEGwgowmc/edit?usp=sharing

...
September 25, 2013 | Kelly Scott

Hello,

Beloit College currently uses Google Apps for Education (GAE) for mail, calendars and documents. We currently use Mailman for college-wide listservs and listservs for special groups. 

We have received several requests asking that we enable Google Groups. Before we do this, we would like to learn from others' experiences, so I do have a few questions for those of you who are using GAE on your campuses:

·  If you have NOT enabled Google Groups, would you please share why?

·  If you have enabled Google Groups

o is there anything you wish you would have planned differently up front?

o are there any situations/practices (positive or negative) that we should consider? 

o do you have a Google Groups policy you would be willing to share?

Thanks so much for your feedback,

Kelly...

September 13, 2013 | Matthew S. Burfeind
Hi, we're working to convert our Listservs to Google Groups and we're running into a challenge.  We have a few lists that are restricted in terms of who can send to them, e.g. all-students.  In Listserv, we send to a list whose only member is all-students@massart.edu, a Google Group set only to allow owners to send. The listserv is in turn a member/owner of that group and is set not to receive email.

What we're wondering is how people have gotten around the owner/manager issue. The folks who need to send to all-students should not be members of that group, and since that group is created automatically based on information in our ERP, the process to make them members and owners of the group is extremely cumbersome.

Has anyone found a better solution for sending to restricted groups without being a member of the group?

Thanks...
September 4, 2013 | Bobby Jo Morse
Hi all, I work at the University of Wisconsin-Milwaukee and we are looking at outsourcing email to either Microsoft or Google. Does anyone have estimates on the cost of the Google Apps service at your institutions? Are you using any of the third-party e-discovery, data retention services? Thank you in advance for any help you can provide us! -- Bobby Jo Morse Senior Project Manager/Business Analyst University Information Technology Services University of Wisconsin-Milwaukee 414-229-3355 bobbyjo@uwm.edu ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
July 25, 2013 | Jesse Safran
Hello all!

I apologize in advance for the length of this email, but I am hoping someone has dealt with this issue before and the details will help with explaining what I am missing.

We are entering our final stages of our Google Apps transition from Exchange and are getting ready to test some users.  We would like to make this transition in blocks (ie: test group 1 (a few IT folks), test group 2 (the rest of IT and select Staff and Faculty), then Staff, Faculty, and Students, most likely spread over a few days).

That being said, we will need to keep our Exchange Servers up and running for a few weeks while this is done, and I am having a rough time getting the mail flow to work correctly.  Here is what I have configured, so far:

  • Using GAPS and GADS, Google Apps is mirroring our AD structure.  All users  have accounts, both in AD/Exchange and Google Apps...
July 18, 2013 | George Eric Matthews, Jr.
Here, here!  Jordan is the best.

Rick
May 13, 2013 | Listserv Anonymous User
Message from paul.lees@cloudsolutions.co.uk

The folks who brought you the CloudMigrator have released a FREE WhitePages application for Google Apps, CloudPages.

Register at the site to be one of the first organisations to extend Google Apps with search user search functionality, ideal to Google Apps for Education users.

PAUL LEES | vice president of technology
T: +44 (0) 161 871 0320
T: +44 (0) 161 871 0330
May 7, 2013 | Rich Bianco

I remember receiving an email from Google stating that 2 of my student accounts were compromised. I couldn’t find the email. It was at least a couple of months ago. They took the action of Suspending the 2 offending accounts. By the time I looked at the accounts probable a day or so later, they were active again. The email contained a link to one of their Help articles giving a list of suggestions on dealing with the accounts, like change the password, remove forwarding etc.

Sorry I can’t be more specific. If I run across the email I’ll send along excerpt from it.

 

Richie Bianco

Mercer County Community College

1200 Old Trenton Road

West Windsor, NJ, 08550

609-570-3443

 

...
April 8, 2013 | Nigel Bruce

Hello

 

We’re currently considering whether to outsource our email service to either Google or Microsoft. I was hoping that those of your who are using Google Apps could help with the following questions.

 

SSO and Google Apps

If you’re using Shibboleth to authenticate access to Google Apps how do you deal with those who are not using the web interface to Google Apps, i.e. Outlook, IMAP, smart phone and tablet users? Is anyone using ECP? Is it reliable?

Is anyone using a commercial SAML IdP rather than Shibboleth? There seem to be a number of these listed on Google’s pages. Some of them e.g. ‘SSO Easy’ and Viwo claims to be able to work with non-browser access. Has anyone any experience of either of them?

 

...
March 29, 2013 | Jesse Safran
All,

At Green Mountain College, we are about to recommend a move from onsite Exchange to Google Apps for Edu and are beginning work on our roll out plan.  As part of that plan, we would like to make it so that all of our systems (Moodle, Jenzabar EX, JICS, Active Directory) have the same usernames and passwords.  All of those systems currently have their own username and passwords.

What are other colleges/universities doing to handle this?  Integrating into our onsite AD has been discouraged because our power and telecom services are less that reliable enough to achieve > 96% uptime (let alone 99%). 

--
Jesse Safran
Sr. Desktop Supervisor/Assist. Network Admin
Green Mountain College
1 Brennan Circle
Poultney, VT 05764
802-287-0105 (Cell)
802-287-8264 (IT Computer Support Line)
...
March 28, 2013 | Tina Meier

Hello everyone

 

Recently we have been experiencing several types of email from Twitter & Facebook being blocked. We have made no changes to our Google Apps domain. We have been receiving conflicting information from Google Support on how to resolve this. We have been told to talk with companies on establishing SPF records or change relay servers. We are still working with them on a solution.

 

If others are having a similar issue, we would love to hear how you resolved this issue.

 

Best Regards

 

Tina Meier

IT Director

Oklahoma State University System

tina.meier@okstate.edu

...
March 27, 2013 | Craig Drake

Wondering if anybody is still using any kind of third-party message security products or if the built-in Google Message Security functionality is robust enough?

 

Opinions, thoughts?

 

Thank you,

-Craig

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

March 14, 2013 | Listserv Anonymous User
Message from william.eubank@uah.edu

For us we had to offer an opt-in period, not an all or nothing.  So again we wrote a web based tool so user's could login with their LDAP and click a button to "Switch" from our old unix system to Google.

The switch behind the scenes set their Google password and put a forward in their account on the old server(ssh in and set .forward file) to point to an alias domain that routed to their Google account.  It did increase the "hop" count of email delivery slightly but still well within the typical 25 limit.

When they logged into the web tool with their LDAP, we took the opportunity to capture their current LDAP password as plain text, from the password input box on the page, and stored it temporarily in their web session on the server.  The session expired over time or upon logout as you would expect, so we never had more than a few at a...
March 4, 2013 | Listserv Anonymous User
Message from sfs@umn.edu

We do pretty much the same thing for the same reasons here at the University of Minnesota.  If I didn't know better I might have thought the message below came from us.  :-)

February 20, 2013 | Listserv Anonymous User
Message from waw7@case.edu

Hello everyone,
Registration is open for the 2013 North Central Google Apps User Group Meeting.  The meeting will be held on the campus of the University of Illinois at Chicago on March 21st, 2013.  I am very pleased to announce our sponsors for this event:
CloudLock is the the leading information security suite for enterprises using cloud platforms. The largest Google Apps customers in the world trust CloudLock to secure their data.
SADA Systems was one of the first ten Google Apps partners in the world and has the most certified deployment specialist of any other company. SADA is also the only Google partner to provide all Google Enterprise products.

It will be held at the Richard J. Daley...
February 8, 2013 | Jesse Thomas
Hi Matthew

At Hamilton, we have been very conservative about enabling any of the additional services, for a handful of reasons.

These include:

- difficulty in ever migrating to another system
- limited support from Google for the non-core services
- challenges related to dealing with account deletion when students/employees leave the college (not all services allow you to migrate data to different Google accounts)
- others (privacy concerns, commercial aspect of some, etc.)

As requests from users come in, we have evaluated the services and made a decision to enable or leave disabled - to date, we have only enabled Google Reader.


--
Jesse



...
January 29, 2013 | Jesse Thomas
Hi Everyone

We are in the process of developing a campus password policy that would apply to accounts in our Google Apps domain.

As Google doesn't allow the the enforcement of a policy beyond specifying the minimum & maximum number of characters, I'm wondering what other institutions have done to enforce a policy that includes complexity and change frequency requirements?

Thanks in advance for any suggestions and recommendations.

Regards,


--
Jesse Thomas
Network/Systems Administrator,
Hamilton College ITS
315-859-4211

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
January 21, 2013 | Shady Azzam-Gomez
Hello all, hope this e-mail finds you well.  We have a few users that simply could not get used to conversations in our Google Apps environment, so they had them turned off, which seems to be working for their needs.  However, they also have Android devices using the GMail application for their e-mail that does not allow to turn conversation off.

Do you know if there is a way of turning conversation off for these devices and this client, if not, have you had any luck and recommend a different client for Android devices that would be able to show e-mails as if conversation was turned off?

Thank you,

Shady

--
What's trending: Google This!
                                     ...
January 10, 2013 | Mark R. Albert
Greetings everyone,
George Washington University is looking to synch group information from our Microsoft Enterprise Active Directory to our Google groups domain.
Is anyone currently doing this, with MS EAD or any Active Directory, and would you share what tools you are using for this?
Did you work with a third-party provider for the tool?

Anything people are doing in this space would be most informative.

Thanks,
Mark R. Albert
Director, University Web Services
Division of Information Technology
The George Washington University
Enterprise Hall, 340F
44983 Knoll Square
Ashburn, VA 20147
703-726-8393
717-398-8085
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http...
January 2, 2013 | Listserv Anonymous User
Message from r-hadad@neiu.edu

Hi,

We're trying to use Google calendar to help us automate our timesheets. However, whenever we try to connect, we get the attached error. Anyone have ideas as to what we are doing wrong?

Thanks!

Roxana Hadad

--

Roxana Hadad
Director of Math, Science and Technology
Chicago Teachers' Center
Northeastern Illinois University
770 N. Halsted., 4th floor
Chicago, IL 60642
312.563.7218
http://www.chicagoteacherscenter.org
http://www.facebook.com/chicagoteacherscenter
http://www.twitter.com/ctc_neiu

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
January 10, 2013 | Mark R. Albert
Greetings everyone,
George Washington University is looking to synch group information from our Microsoft Enterprise Active Directory to our Google groups domain.
Is anyone currently doing this, with MS EAD or any Active Directory, and would you share what tools you are using for this?
Did you work with a third-party provider for the tool?

Anything people are doing in this space would be most informative.

Thanks,
Mark R. Albert
Director, University Web Services
Division of Information Technology
The George Washington University
Enterprise Hall, 340F
44983 Knoll Square
Ashburn, VA 20147
703-726-8393
717-398-8085
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http...
February 10, 2012 | Scott Ciliberti
Our university is interested in implementing Google Apps for Education to provide email service to students.  Ideally, we would like accounts to be created automatically based on data triggered from Datatel or LDAP.
 
The marketing speak from Google is that everything is "free."  My question for those of you who implemented Google Apps for student email, how "free" was it?  were there any costs you encountered along the way that you were not expecting?  Thanks.
 
 
 
 
Scott Ciliberti, Chief Information Officer
Enterprise Technology Services
536 Mission Street, Room P-49
San Francisco, CA 94105
v: 415.369.5365
f: 415.369.5369
January 11, 2012 | Osamu Makiguchi

Hello all,

 

We’ve moved our students over to Google Apps and should have the faculty/staff moved over by summer.  Currently, we have none of the consumer apps(Google+, Youtube, Blogger, etc) turned on.   We’re interested to find out what other schools are doing.

 

One of the issues we face is that we have a state law that limits the indemnification language that we can accept.  The services agreement we negotiated for the core services was modified so accommodate our state law, however, the consumer apps terms of service are not negotiable so we are trying to figure out what our options are and what others in similar situations are doing.

 

In general, though, are you guys turning on the consumer apps for your users?  If not, what is the...

January 23, 2014 | Margaret Koperniak

We are in the planning stages of our Google migration here at Williams and are thinking about backup strategies.  We would like to learn how other schools might handle the accidental deletion of a user’s account that might occur either by process or system administrator. Do you have a process in place to recover an account and its contents ?   We are also curious about the ability to recover calendar data if need be.  

Many thanks in advance,

Maggie

____________________________________________________
Maggie Koperniak
Project Mgr, Administrative Systems
Williams College, Office for Information Technology
Margaret.M.Koperniak@williams.edu
(413) 597-2336 FAX: (413) 597-4103

**********...
September 25, 2013 | Kelly Scott

Hello,

Beloit College currently uses Google Apps for Education (GAE) for mail, calendars and documents. We currently use Mailman for college-wide listservs and listservs for special groups. 

We have received several requests asking that we enable Google Groups. Before we do this, we would like to learn from others' experiences, so I do have a few questions for those of you who are using GAE on your campuses:

·  If you have NOT enabled Google Groups, would you please share why?

·  If you have enabled Google Groups

o is there anything you wish you would have planned differently up front?

o are there any situations/practices (positive or negative) that we should consider? 

o do you have a Google Groups policy you would be willing to share?

Thanks so much for your feedback,

Kelly...

June 19, 2012 | Jennifer Smith
Good afternoon,

My organization currently uses Google Groups exclusively for sending bulk email to various constituent groups on campus. We have a limited-access OU where the Group app is available to a select few. Only those in the Group OU can send university-level bulk email. We have an identity management tool that creates and updates the constituent populations with data from our ERP so they are always up-to-date. This has worked well for us to use Group exclusively for this purpose. People are not allowed to unsubscribe from these groups as we wish to ensure that we can always reach everyone in these groups when we send email to them.

Now it has been requested to deploy the Groups app to the entire campus. The repercussion is that the members of the blast email managed groups would be able to unsubscribe themselves since a member of a group (that has access to the Group interface...
January 9, 2012 | Devin Nix
Hi all,

We are currently exploring different products for email list management, Lyris, Email Direct, Google Groups, and were hoping to narrow it down to one or two services.  I was wondering if anyone uses Groups as their primary list management system.  If so, how do you deal with the email limits outlined at  http://support.google.com/a/bin/answer.py?hl=en&answer=166852 ?

We like to encourage our clients to use Groups for the self service aspect, but once they get over a certain number of participants per group they will start hitting their daily limits.  For example, if a group has 1,000 participants, which is easily possible with a university our size, and I send 2 emails to that group in one day then I've hit my limit.

Is anyone else running into this issue?...
January 6, 2012 | Ganesan Ravishanker
Hi All

     We just finished migrating all of our current users to Google. During the transition, we continued to route all emails. In other words, the MX records pointed to us and all emails would arrive first to our servers and directed to Google if the user has been migrated. Now we want to get out of this and point the MX records to Google. As you can imagine, we still have some leftover things that have not yet been moved and the fear is that email addressed to them will bounce. I am wondering if there is a way to configure Google in such a way to say anything addressed to @wellesley.edu for which there is no local account, simply pass them on to a server at Wellesley. I don't think will create any loops is the server receiving it rewrites the address to @local.wellesley.edu or something to that effect.

 ...
March 7, 2014 | Martin Sager
Hello, We have a small team here at U of M working on what we called our collaboration tools which include Box, Google, Exchange among other services. They answer tier 3 tickets, update configuration, providing support to campus about using APIs, work on the integrations between campus and the partner companies etc. I'm wondering what other schools are using in terms of titles for this sort of job. I've seen Cloud Analyst and System Administrator titles in signatures on the various mailing lists. Thanks! Martin Sager University of Michigan ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
July 25, 2013 | Jesse Safran
Hello all!

I apologize in advance for the length of this email, but I am hoping someone has dealt with this issue before and the details will help with explaining what I am missing.

We are entering our final stages of our Google Apps transition from Exchange and are getting ready to test some users.  We would like to make this transition in blocks (ie: test group 1 (a few IT folks), test group 2 (the rest of IT and select Staff and Faculty), then Staff, Faculty, and Students, most likely spread over a few days).

That being said, we will need to keep our Exchange Servers up and running for a few weeks while this is done, and I am having a rough time getting the mail flow to work correctly.  Here is what I have configured, so far:

  • Using GAPS and GADS, Google Apps is mirroring our AD structure.  All users  have accounts, both in AD/Exchange and Google Apps...
April 8, 2013 | Nigel Bruce

Hello

 

We’re currently considering whether to outsource our email service to either Google or Microsoft. I was hoping that those of your who are using Google Apps could help with the following questions.

 

SSO and Google Apps

If you’re using Shibboleth to authenticate access to Google Apps how do you deal with those who are not using the web interface to Google Apps, i.e. Outlook, IMAP, smart phone and tablet users? Is anyone using ECP? Is it reliable?

Is anyone using a commercial SAML IdP rather than Shibboleth? There seem to be a number of these listed on Google’s pages. Some of them e.g. ‘SSO Easy’ and Viwo claims to be able to work with non-browser access. Has anyone any experience of either of them?

 

...
September 24, 2012 | Ric Chrislip

At Hartwick College we are planning to move our alumni e-mail accounts to Google Apps.

Those of you who have migrated alumni e-mail to Google, would you please tell us:

1    1.  Did you assign a different subdomain for alumni?  (e.g., alumni.collegename.edu)

Why or why not?

2.  If you use a subdomain for alumni, how have the alumni reacted to Google’s ads?

3.  Are alumni keeping the same usernames that they had as students?

4.  What format do you use for usernames: 

firstname.lastname, lastname.firstname, lastnamefirstinitial, or other?

Why?

5.  Do you have any advice or lessons to share regarding moving alumni e-mail to Google?


Thank you very much.

--
Ric Chrislip
Senior...
May 23, 2012 | Jeffrey Williams
The University of Minnesota is working on rolling out Google Groups and considering options concerning external group members. The documentation seems to indicate that we can only mail to 500 external members when sending mail to a group. My questions to the group are: 1) does this mean that the limit on the number of external group members is 500? (are there use cases that still work for extra folks?) 2) what happens when mail is sent to such a group (i.e. is there any pattern to who does not get the mail). Thanks for any leads or experimental results you can share, -- Jeff Williams Internet Services Office of Information Technology University of Minnesota ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
February 28, 2012 | Stephen P. Scaffa

Good Day,

 

 

Recently we rolled out Google email to our students.  Our students are now asking for Google Groups and YouTube.

We were told as Google Groups and YouTube are consumer services, our students would be the end-users.  We were told "For the core services, the agreement is between Google and the institution (so TCNJ). For consumer services, the agreement is between Google and the end-user."  We were also told "You do not need to have your legal counsel review the terms for the consumer services since that is between the students and Google."

 

 

Can those who allowed student access to Google Groups and YouTube tell us how this was implemented.  Did you get your legal counsel involved?  Did you consider the end-users to be the students?  Did you consider the agreement is between Google and the...

January 17, 2012 | Listserv Anonymous User
Message from gibson_brian@wheatoncollege.edu

Hi all, We use opaque user names here (ex: w00005414) and we give everyone an email alias of lastname_firstname. It is not an issue with our current email and calendaring systems but we are being asked to research Google Apps and the not-so-obvious username is creating issues.... especially with calendar invites (we figured out the email side). People do not know what to do when they receive a calendar invite from "w00005414@wheatoncollege.edu" We talked to Google about this and they said there is no way to change the calendar owner setting within your calendar. How are people dealing with this? -- ++++++++++++++++++++++++++++ Brian Gibson Systems Administrator Wheaton College ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu...
January 5, 2012 | Devin Nix
Hi all,

I was wondering if anyone had any experience/advice on PeopleSoft integration with Google Apps.  We're specifically looking into having appointments from the advising system populate on the calendars of participants.  We're researching it now but thought someone else may have already tried this.

Thanks

Devin Nix
NYU Google Apps for Education
Academic Technology Services
New York University




********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
October 7, 2013 | Jean Tagliamonte
We've turned on Suspicious Login Alerts for our domain and we're trying to figure out how the algorithm determines a suspicious login.  We've received quite a number of them but these could be people who are traveling.

Does it factor in two logins from locations that couldn't possibly be accessed by one person in that time frame?  Or if it's a location the individual has never been before?

A little insight would help us decide what action to take.

Thanks.

 
Jean Tagliamonte
Documentation & Communications Coordinator,
Computing & Information Services, Vassar College

Tel: 845-437-7743
...
May 7, 2013 | Rich Bianco

I remember receiving an email from Google stating that 2 of my student accounts were compromised. I couldn’t find the email. It was at least a couple of months ago. They took the action of Suspending the 2 offending accounts. By the time I looked at the accounts probable a day or so later, they were active again. The email contained a link to one of their Help articles giving a list of suggestions on dealing with the accounts, like change the password, remove forwarding etc.

Sorry I can’t be more specific. If I run across the email I’ll send along excerpt from it.

 

Richie Bianco

Mercer County Community College

1200 Old Trenton Road

West Windsor, NJ, 08550

609-570-3443

 

...
March 27, 2013 | Craig Drake

Wondering if anybody is still using any kind of third-party message security products or if the built-in Google Message Security functionality is robust enough?

 

Opinions, thoughts?

 

Thank you,

-Craig

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

March 4, 2013 | Listserv Anonymous User
Message from sfs@umn.edu

We do pretty much the same thing for the same reasons here at the University of Minnesota.  If I didn't know better I might have thought the message below came from us.  :-)

Group Leaders

Northwestern University
Rowan-Cabarrus Community College

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