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Message from cchat@rice.edu

IT Communicators, Thanks for the great feedback! we've got a good group together to focus on a proposal on Student Communications. If you have experience in any of these areas, please let me know. * Analytics/Business Intelligence - Peer Benchmarking: How, When, Why - How to Make a Case to Get what you Want - Building and Using Customer Surveys * Professional Development/Training - Building Relationships between IT and Customers - Building Relationships within IT - Hosting an UnConference within IT (see http://news.stanford.edu/news/2011/november/information-tech-unconferenc...) * Strategic Communication, Media and Marketing - Communicating with Faculty = Listening, Not Talking - Bad News Messages and Crisis Communications - Marketing IT Services * Strategic Value of IT - Positioning IT as Strategic begins and ends with Communication - Speeches and Slides for your CIO to use with the Board and other Executives I'll be happy to coordinate panels to balance small, large, public, private, and geographic regions and see if we can crank out some proposals to meet the February deadline. Presenting on a panel means you only have to talk 5-8 minutes and show about 4 slides! Carlyn Chatfield Manager, IT Technical Communications Rice University Houston, Texas 77005 713.348.4819 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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Hi Carlyn I can assist with these two: - Building Relationships between IT and Customers - Building Relationships within IT Thanks Tina Tina Meier Director, Server Administration Information Technology Oklahoma State University System 003 Math Sciences Stillwater, OK  74074 tina.meier@okstate.edu 405-744-9375
Carolyn, I have experience with the first topic of Analytics/Business Intelligence. Thank you, Lynn
Carolyn, I'd be happy to share how we have initiated conversations/discussions with faculty. - Communicating with Faculty = Listening, Not Talking Debra
Message from cchat@rice.edu

IT Communicators, If you are thinking of submitting a proposal for the annual conference November 6-9 in Denver, here is the link for the call for proposal: http://www.educause.edu/E2012/CFP The deadline for proposals is February 21. Earlier this afternoon, two different panels were formed for proposals on these topics: 1. building relationships with IT customers, including how to talk with faculty 2. marketing IT services. A third panel is already working on a proposal for student communications. There is also interest in a proposal on Analytics/Business Intelligence; if you are willing to talk about that topic, reply to me and I'll put you in touch with other volunteers. Good luck with your proposals! Carlyn Chatfield Manager, IT Technical Communications Rice University Houston, Texas 77005 713.348.4819 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.