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Annual Reports for IT Departments
It’s worth reviewing the archives of our previous posts because we had this very conversation on the list not too long ago (see http://www.educause.edu/discuss/constituent-groups-about-information-technology-management-and-leadership/it-communications-constituent-group). My recollection is that we were somewhat divided on the overall value; lots of us come from places that do them annually, but others (like mine) have pulled back on the frequency. Our last report was a short one on our strategic plan/accomplishments from 2009-12. See http://www.albany.edu/its/images/Strategic_Plan_for_IT_2009-12.pdf. We had very positive feedback regarding the shorter format.
You can also check out the ITCOMM wiki at http://www.educause.edu/wiki/plans-and-reports. We haven’t updated this in a while, but it should give you some ideas from a few years ago. Again, if you go to the archives and find the more recent posts, I’m sure there are links listed there, too.
I don’t mean to put Alison Oslund on the spot, but she and her team at Texas A&M have done amazing work! J Several of their annual reports are in the wiki.
University at Albany, SUNY