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IT Communicators, We had one of the largest coffee shops ever today, around 30 people, and the presentation and discussion reminded me why I love this group: there are so many resources we share with each other. David Stack, Deputy CIO at University of Wisconsin-Milwaukee, thank you for a fantastic recap of the Gartner article and for stopping to pose discussion questions that engaged the rest of us. David's Powerpoint, plus coffee shop notes are in the wiki: This is one coffee shop summary you may want to forward to your CIO, particularly the discussion following the Takeaway. Carlyn Chatfield Manager, IT Technical Communications Rice University Houston, Texas 77005 713.348.4819 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at