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For those who do an annual report, what audiences are you writing for? Are they used more for administrative purposes, or public relations purposes? If both, have you found perspectives or techniques that make it easier to serve multiple purposes? Are annual reports tied into other processes (for example, administrative assessment, budget justifications)?

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Hello!

 

I am the editor of our Information Technology Services (ITS) annual report so that the content is presented in a consistent style and in the same voice since our department is broken into five units: Infrastructure, Enterprise Applications, User Services, Project Management Office and the CIO’s Office. The annual report includes the accomplishments of the previous fiscal/academic year and if necessary, what particular issues/obstacles were faced with certain projects.

 

The annual report is written with several audiences in mind:

 

1)     The Technology Steering Committee (comprised of the Chief Financial Officer, the Provosts of each of our two campuses, the Vice President for Enrollment Management & Student Services and four out of our six college deans, who approve what projects we work on). The CIO decides what specific portions he wants to highlight and edits the formal Annual Report down to a presentation format;

2)     The Chief Financial Officer and Senior Vice President for Finance and Administration to whom the CIO reports. The CFO may then choose to select certain portions to include in her own annual report to the President of the University;

3)     The Planning and Budget Committee (comprised similarly to the Tech Steering Committee but also has faculty members) for budgetary justification. Here the CIO may edit the report into a different format for his presentation;

4)     Our own 40-person ITS staff who see the report in its entirety, more as for a “kudos” effect; and

5)     I am in the process of developing our webpages and will also include the annual report there for viewing by the entire university community.  In this last case, it will be more of a public information purpose.

 

In writing the report the CIO and I review together the four reports submitted from the units. Rather than writing it in sections for each unit, the annual report is organized by those we serve: faculty, staff, and students, and includes a “continuous service improvement” section.

 

I’ve attached the last annual report here for your reference.

 

Elizabeth  

 

Elizabeth A. Thomas | Roosevelt University | Assistant Vice President - Project Management Office, ITS | 430 South Michigan Avenue | Chicago, Illinois 60605

 

From: The EDUCAUSE IT Communications Constituent Group Listserv [mailto:ITCOMM@LISTSERV.EDUCAUSE.EDU] On Behalf Of Susan Brooker-Gross
Sent: Wednesday, January 16, 2013 10:28 AM
To: ITCOMM@LISTSERV.EDUCAUSE.EDU
Subject: Re: [ITCOMM] ITCOMM Digest - 14 Jan 2013 to 15 Jan 2013 (#2013-7)

 

For those who do an annual report, what audiences are you writing for? Are they used more for administrative purposes, or public relations purposes? If both, have you found perspectives or techniques that make it easier to serve multiple purposes? Are annual reports tied into other processes (for example, administrative assessment, budget justifications)?

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