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Supporting recommendation requests
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I'm interested in learning how you support requests for recommendations on hardware purchases (for students, faculty, and staff). From a quick web search, I see that some universities provide consultation services via email, chat, in person, etc.
I'm particularly interested in web content that could help guide a user to think through their needs, provide some references, and then make some high-level recommendations.
If anyone has something like this that they would be willing to share, I would be grateful.