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Colleagues, We are all busy getting ready for the start of fall classes, but the deadline for the WSWRC Conference proposals is sneaking up: it's August 28. This regional conference includes a newly expanded, dynamic online track, so you can participate without incurring travel expenses! Tell your stories and share your experiences in person (Austin, Texas) or through the online conference, February 12-14, 2013. Thanks for submitting, it's your shared information that really makes a regional conference worthwhile. Carlyn Chatfield Manager, IT Technical Communications Rice University Houston, Texas 77005 713.348.4819 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at


Message from

Dear IT colleagues:
We are co-editing a book on ITSM (ITIL, ISO 20000, CMMI-SVC, ITUP, MOF 4, Cobit) practices supported by intelligent DSS. On it, there are still few
commercial released tools. Then, we ask chapter on needs, requirements and challengers for these kind of tools. As experts on DataCenters,
we invite to submit some chapters for this fortcoming book. Sep.30.2012 is deadline. Below the full call for chapters.
Thanks in advance! Sincerely,
Professor Manuel Mora