Colleagues; we are starting an IT service management initiative and I am looking for a position description for an IT Service Manager or equivalent lead role of such a program (based on ITIL). Do any of you have one you might be willing to share?
Thank you!
Deb
Deborah B. Whitten
Assistant Vice President for IT Planning and Programs
Arizona State University
P.O. Box 870101, Tempe, AZ 85787-0101
(480) 727-0050 Fax: (480) 965-0028
deborah.whitten@asu.edu
















