Conferences & Events
Events for all Levels and InterestsStay
Jump Start Your Career GrowthStay
Get on the Higher Ed IT MapStay
Uncommon Thinking for the Common Good™Stay
Implementation of Change Management
I highly agree with the “Involve all the staff” comment. Your initiative can’t be successful unless you include all perspectives. Here are a couple additional comments:
· Not all changes are the same. Attached is a document that shows the different types of changes we have defined. These types have evolved a bit over the years. They work well for us, but you may need to define other types.
· Also attaching an overview of our process just so you can see how it all fits together.
o PLEASE NOTE: Most of the links in the attachments will not work for you because they go to our restricted Confluence wiki.
· We are also using ServiceNow. We use the Change Management module to file, approve and report on Change Requests.
· The more changes you have, the more you really need Change Management. Just looked at our numbers. In 2013 we had 1,745 changes filed. There is no way we could have done that without having this process in place.
It’s interesting to see all the comments about how other universities have implemented this process. Change Management has been in place here so long that everyone just takes it for granted. Seeing all these comments makes me remember the struggle it took to get it in place. All I can say is stick with it. It’s worth it!