Conferences & Events
Events for all Levels and InterestsStay
Jump Start Your Career GrowthStay
Get on the Higher Ed IT MapStay
Uncommon Thinking for the Common Good™Stay
Good morning. We are beginning an evaluation of a new helpdesk ticketing system. At the same time, we have had interest in new inventory, change management, and network/server incident management systems. I am beginning to look for different products for the ticketing system and the concept of an ITIL product suite looks appealing and may be something we pursue.
Would anyone mind sharing a product suite (ticketing or full ITIL) that has been successful for them? Any feedback is appreciated!
Technical Support Center Manager