Main Nav

Message from charlesthompson@taftschool.org

<?xml version="1.0" encoding="ISO-8859-1"?>
Hi all,

Thanks again for all your great responses about SIS choices. At long last, we have finished our selection of vendors, after having many players invovled (probably 15-20 directly). We have chosen Veracross!  I must say that it has taken some time for me to wrap my herd around "letting go" of having the database on my campus. I think it will be for the best, though.

Thanks again.
Charles
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We are interested in learning what Student Information Systems other small colleges are using and what you perceive are the positive and negatives of what you are using.  It would be helpful to learn what your FTE is, as well.

Thank you for any information you are able to share.


Noka Garrapy

garrapyn@greenmtn.edu

Associate Manager of Data Systems

Green Mountain College

One Brennan Circle

Terrace Hall 128

Poultney,  VT  05701

Phone: (802) 287 – 8395

Fax: (802) 287 – 8222

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from jcoehoorn@york.edu

About 500 FTE. We're using Jenzabar EX.

We are for the most part happy with EX. I can point to two challenges: 1. Reliably storing parent information has been a difficult and highly manual process. 2. The web system mainly uses ASP.Net webforms in the style that produces errors is a user does something as simple as click the back button. They're re-writing a lot of this, but it's a slow process. 

I'd also advise making sure you have someone on staff who knows Sql Server well. But that applies to most any system like this.


Joel Coehoorn
Director of Information Technology
York College, Nebraska
402.363.5603
jcoehoorn@york.edu

 

The mission of York College is to transform lives through Christ-centered education and to equip students for lifelong service to God, family, and society



Hi Noka:

We have about 2,600 total enrollment (undergraduate and graduate) and have been using the Ellucian Colleague system since 2009 with the first modules in Finance and Admissions.  The total implementation, including the Portal and Reporting solution, took through 2012.  As you can imagine, it was a major undertaking but it has put us on a much more robust and consistent platform.

Thank you.

Ty Brennan

 

Thomas (Ty) Brennan

AVP for Technology / CIO

Salve Regina University

Newport, RI 02840

 

401-341-3232

brennant@salve.edu

 

 

 

For over 20 years, we've used the Collegix software from Aptron (www.aptron.com) and our FTE is just north of 2800.  We've opted to go with a smaller SIS vendor due to the amount of customization we require.  For example - we recently started some non-term programs which most of the SIS vendors we talked to couldn't support at all or development estimates were in years.  Aptron was able to completely customize our SIS to handle term and non-term programs simultaneously in under 3 months.   Their solution uses Rocket U2 (formerly IBM Universe - Windows or Linux/UNIX-based) which is a challenge to find talent for but that's why we leave the development to the vendor.

What we've found is that there is no "perfect" SIS.  The trick is to find one that best matches your institutions needs and strategic vision going forward.  Be prepared to handle the caveats - because there will be some.




Chip Andrews

Vice President of Information Technology and CIO

Brenau University
Extraordinary Lives

candrews@brenau.edu

Office:   770-534-6759

www.brenau.edu





Jenzabar EX

Enrollment of around 3,500

We are relatively pleased with the product

 

Brent Harris

Associate Vice President for Information Technology

(254)295-4658

 

Jenzabar EX

Enrollment around 2200

Overall positive perception about the system.  I’m happy to share further off list if you are interested.

 

 

Penny Evans-Plants

Chief Information Officer

Berry College

P.O. Box 495035

Mount Berry, GA 30149

706.802.6727

peplants@berry.edu

 

 

750 FTE, Jenzabar as well.  It's...okay.  The issues we have are with the web interface, as Joel pointed out, and since everyone - all faculty and staff - go straight into the EX interface rather than the web portal, support can be difficult.  And Jenzabar support is like pulling teeth.  Not inconsistent with SIS/ERP in general, but since they supposedly target small/medium schools that's a bit furstrating.
allan


Chief Information Officer
Menlo College
1000 El Camino Real
Atherton, CA 94027
v: 650-543-3889



Message from garrapyn@greenmtn.edu

We are interested in learning what Student Information Systems other small colleges are using and what you perceive are the positive and negatives of what you are using.  It would be helpful to learn what your FTE is, as well.

Thank you for any information you are able to share.


Noka Garrapy

garrapyn@greenmtn.edu

Associate Manager of Data Systems

Green Mountain College

One Brennan Circle

Terrace Hall 128

Poultney,  VT  05701

Phone: (802) 287 – 8395

Fax: (802) 287 – 8222

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from jcoehoorn@york.edu

About 500 FTE. We're using Jenzabar EX.

We are for the most part happy with EX. I can point to two challenges: 1. Reliably storing parent information has been a difficult and highly manual process. 2. The web system mainly uses ASP.Net webforms in the style that produces errors is a user does something as simple as click the back button. They're re-writing a lot of this, but it's a slow process. 

I'd also advise making sure you have someone on staff who knows Sql Server well. But that applies to most any system like this.


Joel Coehoorn
Director of Information Technology
York College, Nebraska
402.363.5603
jcoehoorn@york.edu

 

The mission of York College is to transform lives through Christ-centered education and to equip students for lifelong service to God, family, and society



Hi Noka:

We have about 2,600 total enrollment (undergraduate and graduate) and have been using the Ellucian Colleague system since 2009 with the first modules in Finance and Admissions.  The total implementation, including the Portal and Reporting solution, took through 2012.  As you can imagine, it was a major undertaking but it has put us on a much more robust and consistent platform.

Thank you.

Ty Brennan

 

Thomas (Ty) Brennan

AVP for Technology / CIO

Salve Regina University

Newport, RI 02840

 

401-341-3232

brennant@salve.edu

 

 

 

For over 20 years, we've used the Collegix software from Aptron (www.aptron.com) and our FTE is just north of 2800.  We've opted to go with a smaller SIS vendor due to the amount of customization we require.  For example - we recently started some non-term programs which most of the SIS vendors we talked to couldn't support at all or development estimates were in years.  Aptron was able to completely customize our SIS to handle term and non-term programs simultaneously in under 3 months.   Their solution uses Rocket U2 (formerly IBM Universe - Windows or Linux/UNIX-based) which is a challenge to find talent for but that's why we leave the development to the vendor.

What we've found is that there is no "perfect" SIS.  The trick is to find one that best matches your institutions needs and strategic vision going forward.  Be prepared to handle the caveats - because there will be some.




Chip Andrews

Vice President of Information Technology and CIO

Brenau University
Extraordinary Lives

candrews@brenau.edu

Office:   770-534-6759

www.brenau.edu





Jenzabar EX

Enrollment of around 3,500

We are relatively pleased with the product

 

Brent Harris

Associate Vice President for Information Technology

(254)295-4658

 

Jenzabar EX

Enrollment around 2200

Overall positive perception about the system.  I’m happy to share further off list if you are interested.

 

 

Penny Evans-Plants

Chief Information Officer

Berry College

P.O. Box 495035

Mount Berry, GA 30149

706.802.6727

peplants@berry.edu

 

 

750 FTE, Jenzabar as well.  It's...okay.  The issues we have are with the web interface, as Joel pointed out, and since everyone - all faculty and staff - go straight into the EX interface rather than the web portal, support can be difficult.  And Jenzabar support is like pulling teeth.  Not inconsistent with SIS/ERP in general, but since they supposedly target small/medium schools that's a bit furstrating.
allan


Chief Information Officer
Menlo College
1000 El Camino Real
Atherton, CA 94027
v: 650-543-3889



1200 FTE.  Jenzabar EX.  Similar frustrations as already voiced.  Similar support issues because we're small too and had hoped a vendor with our target market would provide better response.

Thanks,
Melissa

Melissa Alsing
Executive Director of Information Technology
Seton Hill University
One Seton Hill Drive
Greensburg, PA 15601
724-552-1375 
malsing@setonhill.edu



This document may contain confidential information and is intended solely for the use of the addressee. If you received it in error, please contact the sender at once and destroy the document. The document may contain information subject to restrictions of the Family Educational Rights and Privacy and the Gramm-Leach-Bliley Acts. Such information may not be disclosed or used in any fashion outside the scope of the service for which you are receiving the information.


Hi, everyone. Don't forget to register for the Software PhD site at http://www.softwarephd.com/ where you can get comparative info from end users and, only if you want to, from the software providers. Over 250 collegiate institutions already registered there. I anticipate it will be a big help in deciding between different software packages.

 

 

Scott

 

Scott Dittman

University Registrar, Secretary of the Faculty

Washington and Lee University 

em: sdittman@wlu.edu   web: registrar.wlu.edu

tel: +1.540.458.8455       fax: +1.540.458.8045

twitter.com/WnLUReg  facebook.com/WnLUReg

 

From: The EDUCAUSE Small College Constituent Group Listserv [mailto:SMALLCOL@LISTSERV.EDUCAUSE.EDU] On Behalf Of Melissa Alsing
Sent: Tuesday, February 11, 2014 9:47 PM
To: SMALLCOL@LISTSERV.EDUCAUSE.EDU
Subject: Re: [SMALLCOL] Student Information Systems

 

1200 FTE.  Jenzabar EX.  Similar frustrations as already voiced.  Similar support issues because we're small too and had hoped a vendor with our target market would provide better response.


Thanks,

Melissa

 

Melissa Alsing
Executive Director of Information Technology
Seton Hill University
One Seton Hill Drive
Greensburg, PA 15601

724-552-1375 
malsing@setonhill.edu

This document may contain confidential information and is intended solely for the use of the addressee. If you received it in error, please contact the sender at once and destroy the document. The document may contain information subject to restrictions of the Family Educational Rights and Privacy and the Gramm-Leach-Bliley Acts. Such information may not be disclosed or used in any fashion outside the scope of the service for which you are receiving the information.

 

Jenzabar EX here, 1773 total enrollment.  We went live just a year ago.  Some history for anyone interested – we implemented Jenzabar TE (AS/400-based system then known as CMDS Teams 2000)  in the mid 1990’s.  Jenzabar approached us with the EX product in the early 2000’s, but the product looked a little rough and we elected to stay on TE.  We revisited a few years back and launched an RFP for a new system.  Since we had just gotten PowerFAIDS online, we limited our search to vendors that partner with PowerFAIDS for financial aid.  Jenzabar EX, Three Rivers, and Sungard Power Campus rose to the top; and we selected Jenzabar EX.   

 

Some random facts/thoughts on the Jenzabar team and the EX product:

·         The Jenzabar EX product was originally developed by CMDS Corp of Harrisonburg, Virginia.  Jenzabar was formed through the acquisition of CMDS and a couple of other small academic software companies.  To their credit, Jenzabar did not go in like a wrecking ball and mess up that which was working.  They still maintain offices in Harrisonburg.

·         Some of the Jenzabar people we worked with on our EX implementation are the same people who worked with us on the old system 10-15 years ago.  Jenzabar has a lot of employees with decades of service and therefore very detailed knowledge of both product and academic business processes.  I tend to think that any organization that can hold onto so many employees for 20+ years is doing something right.

·         Having said the above, I realize that every place has its duds, and that longevity doesn’t guarantee that someone is going to be good.  Sure we had a couple of Jenzabar consultants that we like more than others.  For the most part, they exhibited a genuine commitment to our success with the system, and at the critical go-live time they sent us their superstars.

·         We normally contact the support team via email, as it is a good way to convey what the issue is with clarity and sufficient detail.  They also offer an online ticket system.  We have not had a “system down” level of emergency, so I cannot comment on their emergency response services.  It has been our experience thus far that they respond in a reasonable timeframe commensurate with the level of disruption that an issue might be causing.

 

Since we were converting from one Jenzabar product to another, our conversion was simpler than it would have been had we gone with one of the other two vendors.  The conversion was done in one cutover, not staged.  Technology-wise, I really like the SQL Server platform and the way Jenzabar has the tables laid out.  The client looks nice and works well.  The reporting tools and client are built on somewhat dated versions of Sybase InfoMaker and PowerBuilder, but I understand Jenzabar is working on bringing them up to current versions.  Coming from an AS/400 environment where we had source code, we were initially concerned about how we would tweak the system, but we found it to be sufficiently configurable that non-stock modifications by us or Jenzabar were not necessary.  Jenzabar allows clients to add their own tables, views & stored procedures to the database (not all vendors do), and the system also comes with lots of ways to add user defined data.  No system is perfect, but I’m happy with our decision on this one.

 

Please feel free to contact me directly for any additional feedback. 

 

Regards,

Charlie

 

 

Charlie Prothero

Chief Information Officer

 

Keystone College

Information Technology Building

One College Green

P.O. Box 50 • La Plume, PA 18440-0200

 

 

Close
Close


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.