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Message from bgray@sstx.org


This message is sent on behalf of my boss, who had to replace our old PBX (about 150 physical extensions and 100 additional voice mail boxes)

In the research phase, I want to make sure I'm not overlooking a phone solution that I should be considering. So far I've looked at Avaya IP Office, AllWorx, Mitel, and I want to look at one built around Asterisk, like Digium.
 
If your school uses a phone system that you like and you would recommend, please let me know.

Any recommendations or warnings about the system you're using will be appreciated.

bkg

----------------
See my Free Class Periods calendar - snurl.com/bkgray.
----------------
Brian Gray
St. Stephen's Episcopal School
bgray@sstx.org
512-327-1213
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Message from phil.zaubi@portergaud.edu

We have used Avaya for the last 10 years and would recommend it. Phil Zaubi Director of Technology Porter-Gaud School Charleston, Sc 843.402.4711 http://www.portergaud.edu
Message from mlederer@chapinschool.org

Chapin is using a Mitel system that we put in a few years ago.  I’m very happy with it overall.  If you plan to add paging with it there are some caveats which I will share with you if needed.

 

Mark Lederer

 

Director of Technology
Chapin School

4101 Princeton Pike
Princeton, NJ 08638
mlederer@chapinschool.org
P: 609-986-1704
F: 609-924-2364
M: 609-510-1201

 

 

 

Message from mary@princetonfriendsschool.org

Same is true for PFS. Avaya's IPO is well liked here... Mary D’Amore Director of Technology and Information Services Princeton Friends School 470 Quaker Road Princeton, NJ 08540 (609) 683-1194 X32 (609) 731-7255 cell www.princetonfriendsschool.org -----Original Message----- From: The EDUCAUSE ACCESS Constituent Group Listserv [mailto:ACCESS@LISTSERV.EDUCAUSE.EDU] On Behalf Of Zaubi, Phil Sent: Wednesday, November 06, 2013 10:56 AM To: ACCESS@LISTSERV.EDUCAUSE.EDU Subject: Re: [ACCESS] VOIP system recommendations, please We have used Avaya for the last 10 years and would recommend it. Phil Zaubi Director of Technology Porter-Gaud School Charleston, Sc 843.402.4711 http://www.portergaud.edu
McCallie has a Mitel system. It has been solid. My only complaint is they nickel and dime you on feature licenses.
Robert



Message from charlesthompson@taftschool.org

<?xml version="1.0" encoding="UTF-8"?>
Ditto with Robert. At Taft, we went with Mitel for VOIP, mostly because we had a Mitel analog phone switch and staying with Mitel allows us to be able to migrate in phases, instead of having to incur all the expense at once. The system has been good, though I agree about the expensive maintenance and licensing fees. We were used to that anyway though...

Charles


The EDUCAUSE ACCESS Constituent Group Listserv <ACCESS@LISTSERV.EDUCAUSE.EDU> writes:
McCallie has a Mitel system. It has been solid. My only complaint is they nickel and dime you on feature licenses.
Robert


------------------------------------------------

Charles D. Thompson
Director of Information Technology
The Taft School
110 Woodbury Rd.
Watertown, CT 06795
860-945-7989
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from walshw@wra.net

I have a lot of Cisco VoIP experience but, they will kill you with license fees. We looked hard a at taking our analog avaya pbx to a hybrid voip and then to all voip.  Also, looked at Mitel and researched Asterisk  Then we had a demo from Shoretel and have not looked back, ease of management, deployment, and voice mail.  Rock solid reliable. Very happy with our choice.  We rolled it out last fall and the end users are very pleased.  I am happy to share our experience as well as true street  price.  Maintenance is half of what I was paying on the Avaya.

Bill

William Walsh, Director of Technology
Western Reserve Academy
Office of Technology
115 College St, Hudson, OH 44236






Message from vieird@d-e.org

We just put our shoretel in this summer love it easy to manage like Bill stated. Tied into paging email users voicemails and may link it to gmail

Dave

Sent from my iPhone

On Nov 6, 2013, at 11:57 AM, "Walsh, William" <walshw@wra.net> wrote:

I have a lot of Cisco VoIP experience but, they will kill you with license fees. We looked hard a at taking our analog avaya pbx to a hybrid voip and then to all voip.  Also, looked at Mitel and researched Asterisk  Then we had a demo from Shoretel and have not looked back, ease of management, deployment, and voice mail.  Rock solid reliable. Very happy with our choice.  We rolled it out last fall and the end users are very pleased.  I am happy to share our experience as well as true street  price.  Maintenance is half of what I was paying on the Avaya.

Bill

William Walsh, Director of Technology
Western Reserve Academy
Office of Technology
115 College St, Hudson, OH 44236






We also like our ShoreTel system.

 

Chris Rhoda

Vice President for Information Services and CIO

Thomas College

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We are running a hybrid Toshiba CTX PBX here.  It was put in about 10 years ago and has been rock-solid.  We pay Unitel to do all our support.  Ties in with paging, bells, etc… and supports analog, digital, and IP phones.

Christopher


Christopher Butler
Assistant Head of School for Information Services
St. John's Preparatory School
http://www.stjohnsprep.org



Message from bgray@sstx.org


Message from bgray@sstx.org


Message from bgray@sstx.org


Message from bgray@sstx.org


Message from bennettr@mercersburg.edu

We use Cisco and actually like it a great deal. When we purchased it, they were cheaper than Avaya, Shoretel/Mitel, and Nortel (do they still exist?). You still have to deal with the horrid Cisco licensing model, but their tech support has been great the few times we've needed them. Ryan Bennett Director of Informational Technology Mercersburg Academy 717-328-6310 office 717-372-1802 cell bennettr@mercersburg.edu The EDUCAUSE ACCESS Constituent Group Listserv writes: > > >This message is sent on behalf of my boss, who had to replace our old PBX >(about 150 physical extensions and 100 additional voice mail boxes) > > > > >In the research phase, I want to make sure I'm not overlooking a phone >solution that I should be considering. So far I've looked at Avaya IP >Office, AllWorx, Mitel, and I want to look at one built around Asterisk, >like Digium. > > >  > > > >If your school uses a phone system that you like and you would recommend, >please let me know. > > > >Any recommendations or warnings about the system you're using will be >appreciated. > > >bkg > >---------------- >See my Free Class Periods calendar - [ http://www.snurl.com/bkgray >]snurl.com/bkgray. > >---------------- > >Brian Gray > >St. Stephen's Episcopal School >[ mailto:bgray@sstx.org ]bgray@sstx.org >512-327-1213 >[ http://google.com/+BrianGray ]google.com/+BrianGray >********** Participation and subscription information for this EDUCAUSE >Constituent Group discussion list can be found at >http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
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