Main Nav

Participate in this Group

Search This Group

March 12, 2014 | Chad Robinson

Hi All,


We are starting to implement Banner Time Entry and one of the requests has been to ‘use a card swipe to clock in and out’ in particular for our facilities services folks whom have a great deal of employees that start all at once and they would rather not have all of them sit down at a computer to clock in.


We are a Banner school (obviously) as well as use Blackboard Transact as our card system.  It would be nice to use Blackboard natively, but at the very least we would certainly like to use the same card on some other vendor’s reader.


Anyone doing this?  Other options? 






March 7, 2014 | James Kuhlman

Can anyone point me to a list of “top” firms creating website designs for small colleges? Or if you have your own personal list? I’ll be happy to take suggestions off line.



Jim Kuhlman

Associate VP for Information Services & Resources

Kentucky Wesleyan College

3000 Frederica St.

Owensboro, KY  42301


v: 270-852-3207


P Please consider the environment before printing this email



********** Participation and subscription information for this EDUCAUSE...
February 28, 2014 | Fritz Vandover
The Collaborative Liberal Arts Moodle Project (CLAMP) and Macalester College invite proposals for presentations, roundtable discussions, and workshops for the 2014 Moodle User Group meeting to be held at Macalester College in St. Paul, Minnesota on June 23-24, 2014.

Proposals are welcome from faculty, staff, students, and other Moodlers from liberal arts colleges. CLAMP membership is not required to attend, though proposals from CLAMP members will be given precedence. For more information about becoming a member of CLAMP, please see our website about how to get involved in CLAMP.

Potential topics include, but are not limited to:

  • Faculty-Instructional...
February 26, 2014 | Mark Huber
Good day,

As a small liberal arts university, we are looking at open source solutions as a way to reduce the cost of our website refresh.  The current licensed CMS is grounded in ASP.NET and complements our IT staff's Microsoft-centric skills.  I'd be delighted to hear from anyone who has contemplated or made the transition to Drupal.

Thank you,

Mark Huber
Susquehanna University
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

February 25, 2014 | Mary Parlett-Sweeney
From our colleagues at ELI:

The ELI is crowd sourcing its 2014 content anchors! To do so, we'd like to request input from the teaching and learning community. The “winning” anchors from the survey will be the topic areas we use for the year’s programs and events. These anchors also play a significant role in determining the content of the ELI annual meeting as they will guide the selection of presentations, the solicitation of presenters, and the content areas for general and featured session speakers.

The survey is super short, so please vote by March 14th:

Veronica Diaz, PhD
Associate Director
EDUCAUSE Learning Initiative

February 21, 2014 | Kim Ransom

We are preparing to change our campus card solution which will be primarily used for access and security.  We currently use Continnum from Andover.  The new card system should be multi-functional (access, print release, event tracking, library/bookstore) and should include a mobility solution.  If you have recently had a card solution project, can you please advise on your solution, Pro/Cons, successes?  Thanks so much!


Kim Ransom, MBA

Director of Information Technology

West Virginia School of Osteopathic Medicine

400 N Lee Street | Lewisburg WV  24901

Phone (304) 793-6820

The Information Technology Department at the West Virginia School of Osteopathic Medicine is focused on enhancing the delivery of medical education...

February 20, 2014 | Paul Benninger
Hello everyone,

We're exploring the possibility of moving from a course credit system to a semester hours system. Currently, we issue one credit per course, but if we make the conversion, we'll be issuing x number of hours per course depending on the class requirements.

I'm curious if any of you have gone through this type of conversion. It opens up multiple cans of worms for us (IT, Registrar, students already in the system, etc.,etc), and we would be appreciative of any advice to avoid pitfalls or smooth the process.

If you've done it, would you be willing to share some information please?

Thanks in advance.

Paul Benninger
Director, Information Technology
Salem Academy and College
FAC 302
336.917-5460 (work)
336.891.0778 (Google Voice)

February 20, 2014 | Diane P. Hunsinger

Tell me about coursepacks on your campus . . .


Do students purchase print coursepacks created by faculty in your campus bookstore?


Do you post coursepack readings electronically in a course management system?


Do you feel students prefer electronic course materials or print course materials? 


Do you utilize the Copyright Clearance Center to obtain permissions?


Thank you for your feedback.



Best Regards,

Diane P. Hunsinger

Diane P. Hunsinger

Copyright & Educational Support...

February 14, 2014 | John R. Davis

We have been doing a penetration test every couple of years.  So, it is getting time for another one.  I am thinking of using a different company to compare results and ensure we are having good tests.  Also, I am thinking of having a more extensive security audit done.  So, could all of you share the following:

1.  What company do you use for security audits?  Contact info will be appreciated.

2.  How extensive is your security audit?

3.  How often do you have a security audit performed?

BTW - Our Trustees are on campus.  One Trustee asked me yesterday how often we have security audits since the latest problems with Target.  She then stated that some non-profit organizations (that she serves on the board) have security audits every 3 months.

Thanks in advance for your responses.


February 13, 2014 | Rachel Weaver
Apologies to anyone who receives this through multiple lists.

Hi everyone,

Macalester College is currently looking at ways to reduce printing volume on campus, particularly the implementation of print quotas. If you could, please take a few minutes to fill out this survey on printing reduction strategies.  If you do use quotas, there are some extra questions about your rollout and results.

Thanks so much! 

Rachel Weaver
Assistant Help Desk Manager
Macalester College ITS

********** Participation and subscription information for this EDUCAUSE Constituent Group...
February 5, 2014 | Listserv Anonymous User
Message from


Submission Deadline:  June 20, 2014


Teaching as a Human Experience:
An Anthology of Contemporary Poems


An edited anthology volume by Dr. Karen Head (Assistant Professor in Georgia Tech’s School of Literature, Media, and Communication), and Patrick Blessinger (Founder and Executive Director, Higher Education Teaching and Learning Association)


Volume one of the anthology series, Contemporary Teaching...

January 31, 2014 | Thomas Carter

Has anyone done / planning to do anything with the new generic top level domains soon to be available? Has anyone signed up for the related trademark clearinghouse service (


Thomas Carter

Network and Operations Manager

Austin College



********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

January 29, 2014 | Shannon Pretko
We are in the process of migrating from Novell GroupWise to Google Apps. One of the major differences for us is the use of groups instead of distribution lists for all campus mail. I'm curious to see how other institutions made the transition to groups and how you are sending campus wide email messages.
Specifically, do you have separate groups for different types of students or faculty vs. staff?
How do you manage who can post to the groups?
For those not syncing with active directory, how do you deal with users un-subscribing from lists?
Any input would be appreciated!
Thank you,
Shannon Pretko
Helpdesk Manager
Information Technology Dept.
January 29, 2014 | Kate Robinson

Anyone out there buy refurbished Cisco equipment?  Have you had good success with it?  What companies have you used to purchase the equipment?



Kate Robinson

Network Administrator, Information Technology Services

Western State Colorado University




********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

January 29, 2014 | Manuel F. Amaral



We’re looking to incorporate webcasting for a variety of annual campus events that may not always be in the same location.  I was hoping to gather some basic information about the type of devices and services others utilize to stream live content.


·         What kind of solution(s) do you use on your campus to stream events live?

o   Do you use dedicated hardware and software?

o   Do you use simple solutions like a webcam and laptop or something else?

o   Do you stream from your own hosted systems?

o   Do you use a content delivery provider for streaming?

o   If using...

January 29, 2014 | Noka Garrapy
Jenzabar EX Users:

Colleagues ~

What is your experience with the costs for Jenzabar EX maintenance for next fiscal year (2014 - 2015,) please?

Associate Manager of Data Systems

Green Mountain College

One Brennan Circle

Terrace Hall #128

Poultney Vermont 05764

(802) 287 - 8395

Fax: (802) 287-8222

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

January 29, 2014 | Kate Robinson

We are considering moving student email from Google apps to Office 365.  Has anyone done this already?  What tools did you use and do you have any advice?  We would like to move documents, contacts and calendar as well as mail if possible.




Kate Robinson

Network Administrator, Information Technology Services

Western State Colorado University




********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
January 29, 2014 | Rick N. Kubb

At Maryville we re-evaluating the way we do printing.  We currently purchase desktop and network printers and also have a fleet of MFPs that service groups of users.  We use Equitrac to manage the MFP devices but don’t currently track printing at the desktop and network/workgroup level.  We would like to eliminate all individual desktop/personal printers in favor of shared printers and we are considering outsourcing the whole print operation. 


Is anyone currently taking this approach and if so which print vendor and print management software do you use? 


Best regards in the New Year.


Rick Kubb

Director of Technology Services
Maryville University

Gander Hall, Room...

January 28, 2014 | Chad Gaines
SMALLCOL Digest - 23 Jan 2014 to 27 Jan 2014 (#2014-11)

Good afternoon!   I have two questions that we recently discussed in one of our staff meetings:


1.       Are you making the move to a 64-bit operating system for faculty, staff, and students computers at your institution?    Personally, I’ve been running a 64-bit operating system on my tablet (utilizing everything that one would typically find on a student/faculty/staff computer) and I haven’t experienced any issues.

2.       For Fall 2014, what will be the standard operating system that will be loaded on faculty, staff, and student systems?  We are standard on Windows 7 and are seriously considering sticking with that platform for another academic cycle and waiting...

January 28, 2014 | Susan Shannon

Messiah College has an opening for an Instructional Designer. I’m simply posting here to spread the word.


You will find more information about the position on our website -



Susan Shannon

   MC Ed Tech

Director of Learning Technology Services

Messiah College

One College Avenue Suite 3044

Mechanicsburg PA 17055

717-796-1800 Ext. 2496


January 7, 2013 | Mark Gelaides

Happy New Year everyone:


A longtime request by our students, we are looking into ways of providing “lifetime” email to Alumni. One of our main concerns with lifetime e-mail is with IT having to maintain the student account in AD for “life” – including password resets.  Currently, student e-mail is hosted with Live@edu and we would most likely host it there (subdomain –   Wanted to see if anyone at a school similarly sized to ours (~1800 students) has had any success stories (or horror stories) with alumni e-mail for life and how you go about doing it.



Mark Gelaides

Associate Director of Network and Systems
Network and Systems Group

December 4, 2013 | Scott Krajewski
Hi all,

Our Film program checks out gear to film students for their classes (cameras, tripods, lights, mics, etc).  They've got a lovely paper system going that needs to move into the modern era.  I'm wondering what folks are doing for AV checkout.  So far I've looked at

- Our Library system : overkill
- Check In/Out Organizer : cheap ($250) but mixed reviews from another school
- WebCheckOut : too expensive for the scope of use

Any great finds that are working well and are cheap (<$1000)?

-- Scott


Scott Krajewski             
Director of IT        
Augsburg College    
January 29, 2013 | Allan Chen
Hi all,
A while back - October is when the thread started - some discussion about building an RFP for VoIP came up.  There was some off-list exchange and discussion as well.  

Would anyone be interested in a panel/joint presentation about it at Educause?  

It's been quite an experience for us and we are still facing some of the issues which I outlined when  I first presented my case to the president and board.  From "why would a small college need a full blown UC solution" to getting people to actually adopt some of the features such as Presence and the video part of our conference bridge (they use the audio/phone conferencing just fine...).  

Menlo is pretty small and I feel a presentation just by us might not give as complete a picture as it deserves.  I am sure others have dealt with justifying an enterprise UC solution, going through...
January 4, 2013 | Jackie Hoeft

Hi Everyone:

  Am looking for suggestions for software to convert narrated PowerPoints to a small file size. I’ve had our V.P. mention that “Articulate” is a software he had used in the past that converts a large narrated ppt into a flash video. We will be using these ppts in our online classes so need to keep the file size as small as possible. 

  Has anyone used this particular software? Or...can you suggest a software that will convert to a small size? We are using Office 2007.


Thanks for your help,


Jackie Hoeft, M.Ed

Instructional Designer

Educational Technology


Nebraska Methodist College - Josie Harper...

December 18, 2012 | Janice Gildawie

Hope you all are having calm end of semesters.  We are in serious discussion about migrating our college website to a new platform.  We are fine with (and actually prefer) open source.  We have some good analysis done already and have found some spreadsheets and assessments on line.  But curious about some actual experiences moving to and then supporting and maintaining (and upgrading) on Drupal, Joomla, or Wordpress.  We have some components already in Joomla but are not wedded to Joomla.  Of the three, it looks like we are leaning towards Drupal or Joomla rather than Wordpress.  What were the deciding factors in your choice of one product over another?  After you migrated, did you have regrets or second thoughts?  We are a small staff and am looking for as much upfront information/feedback as possible.  I would appreciate hearing from you.  Have a...
January 29, 2014 | Kate Robinson

Anyone out there buy refurbished Cisco equipment?  Have you had good success with it?  What companies have you used to purchase the equipment?



Kate Robinson

Network Administrator, Information Technology Services

Western State Colorado University




********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

July 25, 2013 | Stephen P. Scaffa

Good Day,


The College of New Jersey is researching print management solutions and print management solution implementation projects that will provide:

•        Reports, Statistics and Accounting (track printing and copying, provide reports, email reports to whomever as scheduled),

•        Secure Print (user sends print job to Multifunctional printer/copier/scanner/FAX

(MFP/MFD), user authenticates at MFP/MFD (ex. card swipe), user selects job to print at MFP/MFD, job is printed),

•        Mobile Printing (users send print job (ex. MS Word, Excel, PowerPoint and PDF files as email attachment) via “handheld devices and...

June 14, 2012 | Julie Hobert
Good afternoon.  I've been tasked with discovering options for event management software.  Can you make any recommendations of software that you have liked and why?  Negatives are welcome too so we don't go down a bad path.  Thanks everyone.
Julie Hobert
Assistant Director, Information Technology
Cedar Crest College
100 College Drive
Allentown, PA  18104
(610)606-4666 ext. 3629
FAX:  (610)740-3768
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

December 2, 2013 | Thomas Carter

We are reviewing our storage space policies, quotas, etc and I wanted to pool the collective wisdom of the listserv. I’m looking for policies on storage space and quotas and any successes or things you might change about them.  I believe we need to better manage and review the growth of our storage usage without becoming too strict or inflexible in our policies.


Thomas Carter

Network and Operations Manager

Austin College



********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

March 12, 2013 | Fraz Ali

Hello Everyone,

  I wanted to inquire if anyone has implemented wireless printing at their Colleges?  If so, what solution did they implement, and what challenges have they faced so far?

  On a side-note, has anyone also implemented any type of "print anywhere" solution.

Thank you,

Fraz Ali
Weill Cornell Medical College in Qatar
P.O Box 24144
Qatar Foundation
Doha, Qatar
Tel: +974 (449)287-27
Cel: +974 (664)982-69
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
August 19, 2013 | John R. Davis

Do you allow students to set up "forwarding" for their email accounts?  YES / NO

If NO, then why not?

If YES, have there been any issues?

If YES, have you had any problems with your college being marked as SPAMMING when you send out bulk email to the campus community?



  John R. Davis  <>
  Chief Information Officer
  Marietta College
  215 Fifth St.
  Marietta, OH  45750
  Voice: 740-376-4390
  Fax:   740-376-4812

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
May 9, 2013 | Jedidiah Rex
HI all,

We are re-working how our helpdesk functions streamlining the number of points of contact and presenting a unified face across campus. Part of this change involves the helpdesk becoming student-run. There will be a staff person who oversees the helpdesk, but the hope and plan is that it would primarily be run by students. Some questions I have regarding this:
  • Do you create your own in-house knowledge base or is there a resource/organization that provides this?
  • Related to that, what sort of training materials do you use?
  • If you have a student run helpdesk: What were some of the challenges getting it up and running?
Thank you!


Jedidiah Rex
January 20, 2012 | Monte Schmeiser

I have been reviewing some of the responses to the IT & Ed Tech thread.  Some great information, very helpful.


I have been tasked with doing some benchmarking and information gathering for our school in California.  We have historically been a 2 year private institution until last year when we became a four year BA degree granting institution.  We run about 900 students and it looks like we will be growing to about 1100 next Fall.  We have a main campus and one satellite campus where we hold upper division courses.  We have six IT staff members including the Director and are finding it is becoming difficult to support multiple campuses and two off site residential locations.


I wanted to know if I could get some responses from some of the same institutions that responded to the IT & Ed Tech...

July 18, 2013 | Listserv Anonymous User
Message from

Good morning. I've begun to look into self service web applications which would allow our Staff and Faculty to reset Active Directory passwords on their own. Would you mind sharing any products you've had success with, and any policy issues you may have encountered. With a smaller staff our goal would be to offload some of these immediate-need tickets. Thanks, Mike Ricci Marymount California University Sent from my iPhone ______________________________________________________________________ This email has been scanned by Marymount College's email security service ______________________________________________________________________ ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at
October 8, 2013 | Emily Harris
I'm curious if any of you use one central ticketing system for all college services, combining all service ticket requests into one system.  I am thinking mainly of Facilities services and IT services on the same platform.

Let me know - thanks!

Emily Harris
Director, Networks & Systems, CIS
Vassar College
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

August 28, 2013 | Chris Kincaid

Hello all,


We are starting to look for a new backup solution.  We have become dissatisfied with our current solution. Does anyone have any recommendations? We are looking into software but my CIO has expressed an openness to an appliance type solution.   Just no cloud and it must support Tape.




Chris Kincaid, MBA

Associate Director, Enterprise Services|Information Technology Services

1200 East Colton Avenue |Redlands, CA 92373-0999


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
May 15, 2013 | Scott Krajewski
Hello all,

I'm wondering if anyone is running an affordable (key criteria) online self-service job costing and submission package in their Copy Center?  I'm imagining a system where an authenticated user picks all their options -- double-sided, 3-hole punched, green paper -- and sees all the charges each choice adds along with a grand total.  Then submits the file and the copy center takes that and does the job (and this is exportable for chargebacks to dept cost centers).

Right now we're aware of some expensive options and I'm sure there must be something out there that is affordable.

Any recommendations are appreciated,
-- Scott


Scott Krajewski             
Director of IT        
Augsburg College   ...
May 3, 2013 | Chris L. Davis

I’ve had a good mental picture of my network and old diagrams of it available to me for many years, but I’d like to let go of all that and create a new diagram from scratch.  The first thing I hoped to do was use some kind of tool to initially discover and map my network.  I spent a great deal of time identifying and setting up SNMP strings and getting all of that information into all my switches and routers and wireless controllers and other infrastructure hardware.  Now I’d like to see some payback from that little exercise…. 


So what I would like to find is a nice little piece of software that I can run to discover, query with snmp for basic data, and then take a stab at drawing the network for me.  I’d like to start with open source or otherwise free tools, but am not above hearing about your success with a moderately...

January 26, 2012 | Listserv Anonymous User
Message from

Our Payroll department is interested in automating our time sheet processing for students and employees.  We've looked at Attendance on Demand but would like to explore other options. 
Can anyone recommend a solution that you have implemented?
Kathy Cunningham
Director of Information Technology
Cedar Crest College
voice: 610.606.4635
Skype: kathy.cunningham282

Security Reminder:  Always protect your passwords and never share passwords with others.  Information Technology will NEVER request your password or login ID via email.  Any email that...

January 9, 2014 | Vicki Tambellini

We have an extensive database listing that includes all of the institutions using PoweCampus.

I do not know which, if any, would be willing to serve as references.

We can’t publish the entire list, but if you will give us some parameters, (like purchased in last 5 years and have between 1,000 and 5,000 students) we will provide a free report.

We are not trying to sell you anything. We research the higher education technology market and appreciate very much that institutions provide us with answers to our research when we call on them.

We are vendor-agnostic and or research is not sponsored.


Please let me know if we can help.





Group Leaders

Siena College
Health Republic Insurance Company

Related to this Group...


View dates and locations

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


EDUCAUSE Institute
Leadership/Management Programs
Explore More

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.