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About
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Password notifications
· Yes, a confirmation is immediately sent to a user’s official e-mail address when their password is changed. The mail states when it was changed and who changed it (which could have been someone from the helpdesk).
· No, we don’t send mail about failed changes, only the feedback on the password change form.
· We begin notifying users that their password will expire about a month before. The notifications start weekly and increase to daily the week before the password expires.
· I’m not sure what you mean by role based notifications. Only the user is notified.
· We only send notifications to a user’s university email address.
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Comments
· Do you notify users when they have changed their password? To what e-mail address work/personal?
No
· Do you notify users when a password change failed (result of password sync)? To what e-mail address work/personal?
No
· How often do you notify users of their need to change their password?
Annually
· Do you do any role based notifications?
No
· Are notifications send on weekends, holidays, extended breaks (i.e. Christmas)?
Yes. 3 notifications: 3 weeks in advance, 1 week in advance, 1 day in advance
· Do you do anything special when a VIP needs to change their password?
· Have you experienced any legal issues sending password notifications to non-University e-mail accounts, if you send to off-campus accounts?