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Pre-provisioning user access
Message from email@example.com
Our account and email provisioning processes are based on an employee’s start date. However, once in a while we get a request from HR to create a mailbox for a “higher up” (manager or VP) who is starting at some point in the near future. The reasons given include wanting to set up their calendar schedule, start communicating the new the hire, and get them up to speed so they hit the ground running on their first official day of work.
I understand this desire, but from a security and liability standpoint we’re not comfortable with creating an “unused” account and mailbox. Even if it is a VP, he is not an employee until date X, so why should he have access to our resources before date X?
Do you have policies or procedures in place to provision employees before their actual start date? Technically, this is easy to do but I don’t want to open a can of worms if we can help it.
If you need technical support, please contact us online or by phone at: firstname.lastname@example.org • http://www.bcit.ca/techhelp • 604 412-7444 • 1-800-351-5533 (toll-free)