User Experience and Service Design Practice Community Group

This EDUCAUSE community group addresses topics faced by professionals responsible for user experience within IT departments in higher education. Discussions include best practices and tools, promoting user experience in project and team management, interface design including interactions, information architecture and visual design, and institutionalizing user experience. This group meets at the annual EDUCAUSE conferences and uses the electronic discussion list to discuss issues throughout the year.

Group Leaders


Jon Hays

University of California, Berkeley
Committee Member: 2021-Present