Message from firstname.lastname@example.org
What software are you using to remote control users machines? We are a small IT shop with no help desk and limited budget. I searched past results and these were mentioned: VNC, Landesk, Webex, GoToMeeting. Free suggestions would be in a perfect world.
Remote Desktop and Remote Assistance both do not seem to offer good solutions.
Technical Support Specialist
Sauk Valley Community College
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