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Looking for information on CRM projects
One of our current projects is implementing Customer Relationship Management (CRM) technology to support a campus initiative to increase enrollment and retention. (See http://cfe.ku.edu/enrollment/ if you want details on the initiative.) We are interested in connecting with other universities that have implemented CRM. If you have CRM in place, please reply with the following information:
· What CRM solution are you using, for how long and who can we contact for more information?
· Is your CRM solution for students only, or are you also using it to increase corporate/industry contacts too?
Thelma Simons | Project & Process Management Office | KU Information Technology