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Hi all,

Here at LSU, we’re dealing with some issues with our concurrent license for Adobe Creative Suite.  Until now, we’ve used a single concurrent  license pool for all of our computer labs and classrooms.  Adobe is now telling us that we need to purchase a separate pool for each lab facility.  Has anyone else dealt with this issue? 

 

I’d also be interested to know how you’re handling virtual licenses for Adobe CS, if it applies to you.

 

Any advice, on or off list, would be gratefully received.

Sincerely,

Mike

 

 

Michael Smith | LSU Information Technology Services

User Support and Student IT Enablement | Director, Technical Services | 225-578-3759 | msmith@lsu.edu

TigerWare | GROK | Labs | Classroom Tech

 

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

I"m very interested in how everyone handles virtual licensing for Adobe, too.  Thanks!

Meredith

Message from chucks@nipissingu.ca

On list would be greatly appreciated.
Thanks
   Chuck

Message from michael.cooper@mail.wvu.edu

I am very interested in this issue of concurrent licensing of Adobe products. What constitutes a "facility"? A room, building, complex, campus, department, college??

 
Michael Cooper
West Virginia University
Technology Support Center
P.O. Box 6357
Morgantown, WV 26506
E-mail: MHCooper@mail.wvu.edu
Phone: 304-293-0777
Fax: 304-293-4688
CellPhone: 304-216-4869

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From: Michael P Smith <msmith@LSU.EDU>
To: <LICENSING@LISTSERV.EDUCAUSE.EDU>
Date: 5/31/12 3:05 PM
Subject: [LICENSING] Adobe Creative Suite concurrent licensing

Hi all,

Here at LSU, we’re dealing with some issues with our concurrent license for Adobe Creative Suite.  Until now, we’ve used a single concurrent  license pool for all of our computer labs and classrooms.  Adobe is now telling us that we need to purchase a separate pool for each lab facility.  Has anyone else dealt with this issue? 

 

I’d also be interested to know how you’re handling virtual licenses for Adobe CS, if it applies to you.

 

Any advice, on or off list, would be gratefully received.

Sincerely,

Mike

 

 

Michael Smith | LSU Information Technology Services

User Support and Student IT Enablement | Director, Technical Services | 225-578-3759 | msmith@lsu.edu

TigerWare | GROK | Labs | Classroom Tech

 

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We are in a debate with Adobe right now about Concurrent licenses.  
Mitzi Wright
Software & Compliance Manager, Sr
Wake Forest University
University Corporate Center
1100 Reynolds Blvd
Winston-Salem,  NC  27106
336-758-5764
Fax:  336-758-3786



Debate is a good word for where we are currently with them as well. 

Evan Levine
Manager, IT
Software License & Lab Engineering
Duke University Office of Information Technology
elevine@duke.edu
919-599-5644


On May 31, 2012, at 3:21 PM, Wright, Mitzi wrote:

We are in a debate with Adobe right now about Concurrent licenses.  
Mitzi Wright
Software & Compliance Manager, Sr
Wake Forest University
University Corporate Center
1100 Reynolds Blvd
Winston-Salem,  NC  27106
336-758-5764
Fax:  336-758-3786




this is aacc

We have had quite a few conversations about virtualization and concurrent licensing with Adobe. You can find information on the policy here:

http://www.adobe.com/volume-licensing/policies.edu.html

 

As for virtualization, Adobe does not support it. My understanding is the company would rather you run the application locally rather than via an app server or streaming it.  However, it can be done only using concurrent licenses but you must have an application limiting tool in place to track the applications. Virtualized applications cannot be accessed on student owned equipment. You might be able to negotiate virtualization rights if you have an ELA with Adobe but even then you will have to purchase concurrent licenses for the number of virtualized sessions you plan to have.

 

Hope this helps.

Andre

 

 

 

The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its content, is strictly prohibited. If you have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. Thank you.

 

 

Message from russ.born@oregonstate.edu

They were pushing us pretty hard to go to an unlimited site license, but the price was far beyond what we could justify.  This sounds like a tactic to push you in that direction.  The separate pool per facility model pretty much makes concurrent licensing useless.  Hopefully they’re just pulling this on universities flush with football revenue!  J

 

 

Russ Born

Manager

Student Computing Facilities

Information Services

Oregon State University

 

 

 

 

They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

We also have evaluated an Adobe ELA twice now and are not able to justify the cost, or anywhere near it honestly. I do imagine this is why so many of us are now having "debates" over our existing licensing structures.

- Evan


On May 31, 2012, at 3:43 PM, Meredith B. Rendall wrote:

They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

As one of Adobe largest academic resellers, I will echo Evan’s sentiment that the cost of Adobe ELA is very difficult to justify unless the university fits one of the following criteria:

 

·         An art school

·         A community college with many different vocational programs that use Adobe software

·         Part of a statewide education consortia group that intends to drive participation in the Adobe ELA program amongst its members

 

As many of you know, Adobe has changed the algorithm for concurrency in each of the last three releases.  Concurrent licenses used to be a 25% uplift but now, they are more than twice as expensive as a seat license.  Additionally, concurrent licenses cannot legally be used in a virtual environment.  The only way to legally obtain Adobe software for a virtual environment is to enter into an ELA.

 

If I could offer a suggestion, I would recommend that larger universities negotiate with Adobe by aggregating the colleges who widely use Adobe software then requesting an ELA for that subset of institutions.  It has been our experience that Adobe could be responsive to a partial ELA for those colleges who may benefit from the program.  They probably won’t be responsive to requests that require Adobe to lower their price per FTE to something lower than Microsoft EES Desktop.

 

I hope you find this information useful. 

 

 

Timothy W. Lilly | National Consortia Manager

Digital River Education Services, Inc.

timothy.lilly@journeyeducation.com | www.JourneyEd.com 

My mobile number has changed!!

Office: 800.876.3507 x12515 | Mobile: 469.263.7627

Fax: 972.481.2100

Digital River, Inc. | 5212 Tennyson Pkwy Suite 130 | Plano, TX 75024 | USA

 

               

 

    

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Evan Levine
Sent: Thursday, May 31, 2012 2:50 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We also have evaluated an Adobe ELA twice now and are not able to justify the cost, or anywhere near it honestly. I do imagine this is why so many of us are now having "debates" over our existing licensing structures.

 

- Evan

 

 

On May 31, 2012, at 3:43 PM, Meredith B. Rendall wrote:



They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

Message from ljkelly@asu.edu

We have been approached by Adobe to do a campus wide license and then charge back to the students. The cost was outrageous to cover our entire university. As for virtualization, I don’t think the Adobe reps we all deal with are on the same page. Our rep has mentioned to me that I can serve up our concurrent licenses of the apps as long as they are only going to be accessed virtually from university owned system in my labs or classrooms.

 

Louis Kelly, M.Ed.
Manager- Software & Systems Management
Arizona State University- UTO Care

Computing Commons 354
(480) 727-6905 (wk) (602) 369-0293 (cell)

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Evan Levine
Sent: Thursday, May 31, 2012 12:50 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We also have evaluated an Adobe ELA twice now and are not able to justify the cost, or anywhere near it honestly. I do imagine this is why so many of us are now having "debates" over our existing licensing structures.

 

- Evan

 

 

On May 31, 2012, at 3:43 PM, Meredith B. Rendall wrote:



They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

We’ve also received a strong pitch for the ELA.  We might be willing but don’t have budget for it.  (Despite rumored football cash, we’ve had our share of the higher ed budget woes in recent years.)

 

 

Michael Smith | LSU Information Technology Services

User Support and Student IT Enablement | Director, Technical Services | 225-578-3759 | msmith@lsu.edu

TigerWare | GROK | Labs | Classroom Tech

 

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Louis Kelly
Sent: Thursday, May 31, 2012 3:16 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We have been approached by Adobe to do a campus wide license and then charge back to the students. The cost was outrageous to cover our entire university. As for virtualization, I don’t think the Adobe reps we all deal with are on the same page. Our rep has mentioned to me that I can serve up our concurrent licenses of the apps as long as they are only going to be accessed virtually from university owned system in my labs or classrooms.

 

Louis Kelly, M.Ed.
Manager- Software & Systems Management
Arizona State University- UTO Care

Computing Commons 354
(480) 727-6905 (wk) (602) 369-0293 (cell)

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Evan Levine
Sent: Thursday, May 31, 2012 12:50 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We also have evaluated an Adobe ELA twice now and are not able to justify the cost, or anywhere near it honestly. I do imagine this is why so many of us are now having "debates" over our existing licensing structures.

 

- Evan

 

 

On May 31, 2012, at 3:43 PM, Meredith B. Rendall wrote:

 

They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

Good question.  The exact verbiage we were given:

You would need to purchase concurrent licenses for each lab or library. Cannot share these across the campus.

 

Message from mknox@austin.utexas.edu

This kind of restriction usually causes me to define facility to be all of institution..

Sent from my iPad
Margaret (Marg) H. Knox
The University of Texas System

I know this is e-mail, but I find myself looking for the "Like" button. 

"Sharing across campus" is WHY YOU BUY CONCURRENT USE LICENSES!!

Sorry. I know I'm preaching to the choir here. 

Romeyn


--
[Sent from my phone--Please excuse typos!]

On 11/3/2010 at 3:26 p.m., we received an e-mail on this listserv from Peter Isaacson, VP for WW Education at Adobe Systems, Inc.  Perhaps you still have the e-mail.  One of the nice takeaways from it was this sentence:  First, Adobe allows virtualization in physical lab environments, on institutional machines, as long as there is a concurrency agreement in place and usage volume is monitored and does not exceed that agreement.

 

I would be curious to know if Adobe still stands by that sentence.  It sounds like different sales reps have different answers, but I believe the response from Peter Isaacson trumps the account rep.

 

Matthew

 

Matthew J. Marr

Enterprise Application Management

Office of Information Technology

The University of Texas at San Antonio

One UTSA Circle

San Antonio, Texas 78249

office:  210-458-7271

matthew.marr@utsa.edu

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Knox, Marg
Sent: Thursday, May 31, 2012 4:19 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

This kind of restriction usually causes me to define facility to be all of institution..

Sent from my iPad

Margaret (Marg) H. Knox

The University of Texas System


Message from russ.born@oregonstate.edu

Regarding virtualization, I was told the same.  University owned clients only.     -Russ

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Louis Kelly
Sent: Thursday, May 31, 2012 1:16 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We have been approached by Adobe to do a campus wide license and then charge back to the students. The cost was outrageous to cover our entire university. As for virtualization, I don’t think the Adobe reps we all deal with are on the same page. Our rep has mentioned to me that I can serve up our concurrent licenses of the apps as long as they are only going to be accessed virtually from university owned system in my labs or classrooms.

 

Louis Kelly, M.Ed.
Manager- Software & Systems Management
Arizona State University- UTO Care

Computing Commons 354
(480) 727-6905 (wk) (602) 369-0293 (cell)

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Evan Levine
Sent: Thursday, May 31, 2012 12:50 PM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

We also have evaluated an Adobe ELA twice now and are not able to justify the cost, or anywhere near it honestly. I do imagine this is why so many of us are now having "debates" over our existing licensing structures.

 

- Evan

 

 

On May 31, 2012, at 3:43 PM, Meredith B. Rendall wrote:

 

They tried to push us in that direction, too, and we are not flush with football revenue (even if the Heisman Trophy is designed after an NYU football player).  We couldn't justify the price, either.

Meredith

Mike (LSU), - where are you hearing this from Adobe.  Is it your Campus/Area Rep, or is it higher up the organization chain?  Have they shared with you any "official" licensing descriptions from Adobe?   This is a pretty big deal. I'm assuming most institutions using concurrent licensing. are using it among "all or most" of their labs, along with other areas of the campus?


-----The EDUCAUSE Software Licensing Issues Constituent Group Listserv <LICENSING@LISTSERV.EDUCAUSE.EDU> wrote: -----

To: LICENSING@LISTSERV.EDUCAUSE.EDU
From: Romeyn Prescott <prescor@POTSDAM.EDU>
Sent by: The EDUCAUSE Software Licensing Issues Constituent Group Listserv <LICENSING@LISTSERV.EDUCAUSE.EDU>
Date: 05/31/2012 03:08PM
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

I know this is e-mail, but I find myself looking for the "Like" button. 

"Sharing across campus" is WHY YOU BUY CONCURRENT USE LICENSES!!

Sorry. I know I'm preaching to the choir here. 

Romeyn


--
[Sent from my phone--Please excuse typos!]

Message from mike.ferdinando@cornell.edu

They were pushing us very hard for an unlimited license for Design Premium as well, and, likewise, the price was significantly higher than our current spend.  We told them this was a non-starter. We tried to buy an unlimited site license for just Acrobat Pro, but they wouldn't sell it to us.  We haven't gotten pushback on concurrent licensing yet.

 

Mike Ferdinando

CIT Support Services

Service Manager – CU Software

Cornell Information Technologies

Suite 220 CCC Bldg, Cornell University, Ithaca NY 14853

607-254-8743  |  mike.ferdinando@cornell.edu

 

 

Darrell,

My apology for taking so long to respond.  It looks like the discussion has moved forward considerably. 

 

To answer your question, we heard this from our account representative.  It looks like we’ve heard from a higher level representative already on this list.

 

I’ve also heard from the reseller that we get Adobe products from that virtual delivery is now only supported within one of the ELA licenses.  Sadly, with our budget situation, this is effectively telling us to eat cake when it comes to using Adobe products in a virtual environment. 

 

Mike

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Darrell Lutey
Sent: Friday, June 01, 2012 12:27 AM
To: LICENSING@LISTSERV.EDUCAUSE.EDU
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

 

Mike (LSU), - where are you hearing this from Adobe.  Is it your Campus/Area Rep, or is it higher up the organization chain?  Have they shared with you any "official" licensing descriptions from Adobe?   This is a pretty big deal. I'm assuming most institutions using concurrent licensing. are using it among "all or most" of their labs, along with other areas of the campus?

 

 

-----The EDUCAUSE Software Licensing Issues Constituent Group Listserv <LICENSING@LISTSERV.EDUCAUSE.EDU> wrote: -----

To: LICENSING@LISTSERV.EDUCAUSE.EDU
From: Romeyn Prescott <prescor@POTSDAM.EDU>
Sent by: The EDUCAUSE Software Licensing Issues Constituent Group Listserv <LICENSING@LISTSERV.EDUCAUSE.EDU>
Date: 05/31/2012 03:08PM
Subject: Re: [LICENSING] Adobe Creative Suite concurrent licensing

I know this is e-mail, but I find myself looking for the "Like" button. 

 

"Sharing across campus" is WHY YOU BUY CONCURRENT USE LICENSES!!

 

Sorry. I know I'm preaching to the choir here. 

 

Romeyn

 

--

[Sent from my phone--Please excuse typos!]


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