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The schools here in Ohio that have implemented Microsoft's Live@Edu service have been holding quarterly conference calls to share ideas, frustrations and discuss common experiences with the service.  The calls have typically included both tech support types and service support folks.

We discuss things like service issues, identity management, issues with outsourcing fac/staff, system outages, the transition to Office365, etc.  So they're often wide-ranging conversations.

For our last call of 2011, we'd like to extend an invitation to other schools outside of Ohio join in the call.  If you're a school that has moved student and/or staff email to Microsoft's Live@Edu or if you are in the planning stages, we'd welcome your participation.  The call is scheduled for Thursday, December 8th 3-4pm EST.  

Please contact and tell me a little about what your school is doing with Microsoft Live@Edu and I'll send you the call details with the phone number, etc.


 Verne Smith 
   Lead Information Technology Analyst - Computing and Telecommunications Services
   035 Library Annex - Wright State University - Dayton, OH 45435

   Wright State University will never e-mail you and ask you to disclose or verify your campus password. 
   If you receive a suspicious e-mail with a link to update your account information, do not click on the 
   link--instead, report the e-mail to CaTS Help Desk for investigation.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at


Message from


Thanks Verne, I have forwarded this to several of our campuses that have this for students. We are still working thru contract issues on Office 365 for faculty/staff


Margaret H. Knox        


Chief Information Officer (CIO)     (512)322-3774   

The University of Texas System

CTJ 2.218 78701


At UT Austin: Director, ITS

FAC 248I 78712