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Student Support - Apple
All,********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
We're an Apple Self-Servicing account. We're also permitted to service Apple machines belonging to our students. Our technicians would like to create OS images for students to save time (over using Apple's built-in recovery utility) in cases where a student's Macintosh OS needs to be re-installed. This would be done with the university's licensed copy of the OS and would only be done after verifying that the student holds a valid license.
Does anyone else do this? I have mixed feelings but lean toward recommending against it. The agreement only allows for installation on computers owned by the university, and it appears as if Apple has the capability to be aware of the specific Apple ID that downloaded software out of the Mac App Store. Also, I have consistently recommended against accepting a license agreement on behalf of our students since we obviously do not own their equipment, which we would have to do in order to create an image.
Please feel free to share your thoughts, as well as how your institution handles Apple OS installs on student machines.
Thanks for any input.
Technology Support Specialist