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March 6, 2014 | Marcia J. Schels
Yale University’s “software library” was written in-house 12 years ago.  It provides electronic software distribution of approximately 100 titles for Windows, Mac, and Linux computers to our population of 9,300 staff, 11,900 students, and 4,140 faculty.  About 10% of these titles have the cost charged back to the department (these are software products for which we don’t have a site license). Although end-users rate this service very favorably, the technology is outdated, unreliable and expensive to maintain.  We are looking to replace this in-house application with a hosted solution (e.g. Kivuto) and would love to know if others are utilizing such a service and what they think of it?

Thanks in advance for your input!

Marcia Schels

Marcia J. Schels

Yale University, Office of the CIO
...

March 5, 2014 | Listserv Anonymous User
Message from tab@psu.edu

Greetings from Penn State!  We have an agreement with Four Winds Interactive for our digital signage needs.  We currently have approximately 300 signs (with anticipated growth) deployed across our 24 campuses throughout the state of Pennsylvania.  We are interested in hearing how folks at other institutions might be using digital signage and what for.  Is your content created and managed by Marketing or IT folks?  Is your hardware a standard configuration or does the hardware vary?  Any other additional information such as what vendor(s) you use, how many signs you have deployed, as well as how it is funded (centrally or a cost-recovery model) would also be helpful and appreciated. Thanks in advance.

Toni Baylets
Sr. License Administrator/Contract Coordinator
Information Technology Services
Penn State University

...
February 11, 2014 | Bill Coker
I know there was a post by Parkland College two or three weeks ago that I responded to about how they are being audited by Novell.  North Carolina State University has been going through the same thing.  We recently ended our relationship with Novell when we moved our campus to Active Directory.  A few months later, we were contacted by Novell's Compliance Manager and was told that we under reported our FTE since 2002. We contend that we did no such thing. 

This matter was then turned over to our Legal office and that's where it lies now. 

I too would like to know if other universities are going through anything similar with Novell.  I think it would be very helpful for our attorneys to speak with attorneys at other schools to compare how this is being defended.

If your school is or has gone through an audit with Novell regarding under reporting FTE...
February 11, 2014 | Henry E. Schaffer
I just got e-mail from Adobe:

"From January 16, 2014, through March 3, 2014, eligible students 13 and older and teachers in North America may purchase an annual membership to Adobe Creative Cloud for a reduced price of US$199 for the first year only. After that, we will renew your contract automatically at the then-current standard prepaid price. Requires a 12-month contract. This offer is available for first-time membership only for customers who purchase directly from the Adobe ..."

So the current academic price is $600/year?

--henry
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
February 7, 2014 | Nathan Sorensen
Midwestern Higher Education Compact signs 41-state agreement with Corel for creative software
January 23, 2014 | Doug Brooks
Please forgive me if this has been discussed earlier or in a different group, I've just subscribed to this list and was unable to find any suitable reference in the archives.
 
We are part of the dwindling breed of Novell users and were recently audited by Novell.  Their claim is that we mis-reported our FTE numbers and we are currently embroiled in a dispute with them.  They have made a claim that our FTE numbers for the past 10 years were too low and are demanding immediate back pay, plus 10% interest.  Needless to say, they are making it very hard for me to justify to my administration why are keeping Novell.
 
If your organization has or is going through a similar situation with Novell, please contact me offline at dbrooks@parkland.edu.
 
Thank you,
 
Doug Brooks
Parkland College...
January 21, 2014 | Janice K. Tulloss
In the last several months I have gotten a number of emails from Adobe sales representatives asking us who has ordered certain licenses, and can I please track down who at the university (or apparently in the entire UNC system) has made the purchase.

I just spent 20 minutes on the phone with someone, who was referred to me by our perplexed continual learning divsion, who said they are the regional e-Learning representative, trying to explain that different departments make their own purchases and that the different UNC campuses do their own ordering independently of one another.  And that no, I did not know where a specific person they referred to works, or if he is still at the "purchasing location" - although it turns out that could have been anywhere in the state.  And by the way, if we purchase an Enterprise Term Licensing agreement, we can save SO much money on our Adobe...
January 14, 2014 | Darrell Lutey
Ladies and Gentleman, i'm excited to announce that conference registration for UNLV's Labman Conference is now open - www.labmanconference.org -  We have some exciting keynotes planned, as well as some great fun on the LV strip.  This is a very inexpensive conference ($120), that is primarily for folks that manage computer labs, classrooms, teaching faciliities, etc., but the content will be broad (management, virutalization, etc), and at this conference Vendors have the opportunities to present about their products.  Previous vendors have included (Adobe, Microsoft, Citrix, Dell), and many software companies who provide Lab Management specific software (Labstats, Faronics Deepfreeze, Pharros Print Management, Papercut Print Management).

I encourage you to forward this to your staff who may want to attend.  

Thank You !!  and below is the announcement we sent to other listserve's...
January 13, 2014 | Margaret H. Knox

 

FYI, this is from the Texas State Agency that regulates IT in state government and provides purchasing (it is opt in for Texas higher education). But interesting that a national group has gotten improved terms with YouTube. I asked the agency if they included higher education/health issues (FERPA and PHI), and they are checking. Likely not

 

But FYI!

____________________________________________________

Margaret H. Knox                  mknox@utsystem.edu

 

Chief Information Officer (CIO)     (512)322-3774   

...
December 20, 2013 | Darrell Lutey
Software Managers, you may be interested in the below conference.  Also, would you consider forwarding this off to your group responsible for managing computer labs, teaching facilities, Media labs, etc.. Sorry for the cross post on the CIO list.  Thank You..

------------------

This year UNLV (OIT) is hosting a conference called Labman.  Labman is a conference primarily for University Staff who manage computer facilities (i..e, Computer Labs, Media Labs, Teaching Facilities, Public Access Computers, etc).  The conference will be held June 2-4, 2014 and will be held at the UNLV campus.  We anticipate between 150-200 participants, and have some exciting Keynote Speakers planned, and a number of fun activities.  If you are interested in attending the conference, the registration will be open sometime in early January.  The call for presenttations is open, and can be found at...
December 20, 2013 | Listserv Anonymous User
Message from michael.cooper@mail.wvu.edu

WVU is reviewing the licensing for SAS software. How are other institutions providing SAS for their users?

 

Individual licenses?

SAS Office Analytics for Administrative users?

Education Analytics Suite for Research and Teaching?

Custom contract?

 

Thanks for your feedback.

 

Michael Cooper
West Virginia University
Technology Support Center
P.O. Box 6357
Morgantown, WV 26506
E-mail: MHCooper@mail.wvu.edu
Phone: 304-293-0777
CellPhone: 304-216-4869

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
"The...

December 12, 2013 | Margaret H. Knox
UT System has an older TurnitIn Agreement so I thought I would ask what kind of discounts folks are seeing today and any other issues. Regards, Marg UT Systsm Sent from my iPad ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
December 11, 2013 | Darrell Lutey
For those Universities that have adopted Office 365 pro plus for their students, could you share any support sites you have dedicated to this?
For those Universities who are planning to roll out Office 365 Pro Plus thru the Student Advantage Option for their students, if you could share your plans (timeline/support) on implementing this?

Thank You..

Darrell Lutey
Assistant Director, 702-895-0763
Office of Information Technology, UNLV
CBC B129 / Mail Stop 7040
http://oit.unlv.edu  |  Twitter@unlv_oit
IT Help Desk: 702-895-0777
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

December 11, 2013 | Darrell Lutey
We currently have a University Sitewide Mathematica License (with student option), and are looking at different licensing options (concurrent use / Volume-Purchase). If other campuses are using Mathematica, it would be helpful if you could share your approach for licensing (concurrent, individual faculty license (volume), student licensing), and how much you spend annually.

Please feel free to respond directly to me.  Thank You !!

Darrell Lutey
Assistant Director, 702-895-0763
Office of Information Technology, UNLV
CBC B129 / Mail Stop 7040
http://oit.unlv.edu  |  Twitter@unlv_oit
IT Help Desk: 702-895-0777
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups...
December 11, 2013 | Theresa Rowe
Hi,
Our engineering school in particular uses a lot of software in classrooms and labs, with student access, that may have license language restricting access under export control provisions.  Of particular concern is the concept of deemed export.

How does this work on your campuses?  Do you restrict access of foreign nationals from taking classes where the software license is central to the course materials but is restricted under export controls?   Or does this fall under the "fundamental education" exclusion for export controlled items?

--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
December 10, 2013 | David Kline
All,

We're an Apple Self-Servicing account.  We're also permitted to service Apple machines belonging to our students.  Our technicians would like to create OS images for students to save time (over using Apple's built-in recovery utility) in cases where a student's Macintosh OS needs to be re-installed.  This would be done with the university's licensed copy of the OS and would only be done after verifying that the student holds a valid license.  

Does anyone else do this?  I have mixed feelings but lean toward recommending against it.  The agreement only allows for installation on computers owned by the university, and it appears as if Apple has the capability to be aware of the specific Apple ID that downloaded software out of the Mac App Store.  Also, I have consistently recommended against accepting a license agreement on behalf of our students since we obviously do not own their...
December 3, 2013 | Margaret H. Knox

James just told me that the web page is not quite ready yet, but here is the basic information he was talking about… so here is a taste…

 

Using Student Advantage with Remote Desktop Session Host (RDSH), Virtual Desktop Infrastructure (VDI) , and Electronic Software Distribution (ESD) systems.

 

With the launch of Student Advantage there are many questions customers have around using the Office 365 Pro Plus install within different environments that may have previously depended on a MSI model.  Rest assured there are solutions for you RDSH, VDI and ESD scenarios with Student Advantage.

 

Electronic Software Distribution (ESD) systems.

All Electronic Software Distribution can work to...

December 3, 2013 | Scott Snedden

Please help us understand the use of e-procurement and work flow as currently used in higher education.

The attached 5 minute survey will help jump start the project of process improvements.

Link:  https://docs.google.com/forms/d/1PZOR7b-j7swBjn49ZrEpIXtM13Hk1ROjjvjrh6_7rLE/

Thanking you in advance,

Scott A. Snedden, Senior Contracting Officer

University of Alaska

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups...
November 15, 2013 | Margaret H. Knox

Folks, I have not received additional comments or corrections. I think I am going to leave the colors though in the notes since these are items Bob and I are a bit unsure about.

 

Now if I can figure out how to post them up to the websiteJ

 

____________________________________________________

Margaret H. Knox                  mknox@utsystem.edu

 

Chief Information Officer (CIO)     (512)322-3774   

The University of Texas System

CTJ 2.218 78701

...

November 7, 2013 | Janice K. Tulloss
Hi everyone.  I have a virtualization dilemma.

As we move forward with virtualization for our campus computer labs, we have run into a problem that's been frustrating us for a while.

We are entitled to put Microsoft Visio and Project in our computer labs under our DreamSpark subscription, and the activation code permits a certain number of activations.  This has worked for a number of years.

However, when the apps are delivered via XenApp, every time the machine is booted, it decrements from the activation count.  Not every time the app is launched, every time the machine BOOTS.  So, of course, within minutes all of the licenses get used up, with 500+ machines in the lab.

We were told we may not use our Select code as a workaround.  Nobody from Citrix, Microsoft, nor...
January 3, 2013 | Chip Eckardt

I recently heard that Adobe has changed their concurrent licensing so that it can ONLY be used for PCs/Macs in the physical labs where the products are taught. 

I have heard that faculty who prepare the curriculum that teach using Adobe products (PhotoShop, Illustrator, etc.) cannot use concurrent licensing.  This makes no sense to me whatsoever.  To not allow the faculty who actually do the TEACHING to be under the same license causes significant issues, with one of them being Adobe shooting themselves in the foot.

If we cannot cover faculty who teach in these labs with the same concurrent license we will not be able to run the latest version of Adobe software in the labs because we will not be able to upgrade faculty licenses.  The funding comes from two different sources. 

We will have faculty in various departments using various...

October 23, 2012 | Joe Smith
Hello, With the increasing cost of Adobe software, the restrictions they place on extendable PDF forms, and the fact that Adobe has no monopoly on PDF forms generation, we are looking to replace Acrobat Professional on our campus with an acceptable, compatible, open source or lower cost PDF forms creator. Of the fee-based Acrobat Pro competitors, CutePDF offers an unlimited user, perpetual, academic site license of CutePDF Pro for $9500. That is a one-time charge, with free support and upgrades for the life of the product, unusually favorable for this age. Do any of you have experience with free or lower cost alternatives to Adobe's Acrobat? I would appreciate any recommendations you might have. Thank you! Joe Smith, Software Asset Manager University of Wisconsin - Milwaukee Northwest Quadrant B 2438, 2025 E. Newport Ave. Milwaukee, WI 53211 | Phone: 414-229-5623 Email: software@uwm.edu | Web:...
May 2, 2012 | Karen Montefiori

I am working with others to develop a centralized software license management policy for our school.  Our team is interested in learning what policies are in effect at other institutions. 

 

If your school has such a policy, can you please send me the link to the policy or a copy of your guidelines?

 

Thanks for very much for your help.

________________________

Karen Montefiori

Vanderbilt University, ITS

karen.montefiori@vanderbilt.edu

Phone: 615.343.1630

 

 

 

********** Participation and subscription information for...
October 30, 2013 | Scott Snedden

UA is interested in the experiences of third-party contracting for e-procurement (licensing & hosted services) as an Ellucian Banner enterprise.

o   Who did you contract with?

o   Comments on the e-procurement system?

o   How did the integration with Banner go?

o   Comments on valuable lessons learned?

Thanks,

Scott A. Snedden

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

October 29, 2013 | Margaret H. Knox
As mentioned at our meeting, one source or possible template for higher ed licensing are the NetPlus contracts. Attached is the box one. Okay it is not software but a lot of issues are common. As I read the contract, it is not confidential so I think I can share it. As I understand, I2 also has state specific amendments. Attorneys from several campuses work on the contracts > > > Chief Information Officer (CIO) (512)322-3774 > The University of Texas System > CTJ 2.218 78701 > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
March 26, 2013 | Listserv Anonymous User
Message from dmmanns@owu.edu

Very interested in the thread Diane Manns Business Manager Ohio Wesleyan University Information Services Delaware, Ohio 43015 v: 740 368-3264 f: 740 368-3272 www.owu.edu
May 2, 2013 | John H. Sheshene

Hi,

We’re planning to include Adobe software titles on MacBook Pros for our students, which Apple will be building a custom image for us. The Adobe titles include:

·         Adobe Flash Player

·         Adobe Shockwave  Player

·         Adobe Acrobat Reader

·         Adobe AIR

 

We’re having trouble obtaining the proper license agreements needed for the above titles when they are “pre-installed” on the MacBook Pros by Apple.

 

As an example, for AIR it looked like, based on...

May 31, 2012 | Michael P. Smith

Hi all,

Here at LSU, we’re dealing with some issues with our concurrent license for Adobe Creative Suite.  Until now, we’ve used a single concurrent  license pool for all of our computer labs and classrooms.  Adobe is now telling us that we need to purchase a separate pool for each lab facility.  Has anyone else dealt with this issue? 

 

I’d also be interested to know how you’re handling virtual licenses for Adobe CS, if it applies to you.

 

Any advice, on or off list, would be gratefully received.

Sincerely,

Mike

 

 

Michael Smith | LSU Information Technology Services

User Support and...

January 21, 2014 | Janice K. Tulloss
In the last several months I have gotten a number of emails from Adobe sales representatives asking us who has ordered certain licenses, and can I please track down who at the university (or apparently in the entire UNC system) has made the purchase.

I just spent 20 minutes on the phone with someone, who was referred to me by our perplexed continual learning divsion, who said they are the regional e-Learning representative, trying to explain that different departments make their own purchases and that the different UNC campuses do their own ordering independently of one another.  And that no, I did not know where a specific person they referred to works, or if he is still at the "purchasing location" - although it turns out that could have been anywhere in the state.  And by the way, if we purchase an Enterprise Term Licensing agreement, we can save SO much money on our Adobe...
July 25, 2013 | Listserv Anonymous User
Message from shafiear@ucmail.uc.edu

Has anyone done a comparative analysis for his/her school on which is preferable or more cost-effective an EEA or a ETLA?

I know you can get the EEA from resellers and they can be more competitive perhaps.

 

I appreciate any thoughts on this matter.

 

Thanks you.

 

Amin Shafie

UC Information Technologies (UCIT)

513-556-9001

Amin.Shafie@UC.Edu

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
March 15, 2013 | Listserv Anonymous User
Message from sschwerdt@mssg.rutgers.edu

Thank you and please keep us updated.

 

Thank you,

Susan Schwerdt

License Software Manager

Office of Information Technology

Rutgers, The State University of New Jersey

ASB Annex II Rm 152E

58 Bevier Road

Piscataway, NJ 08854-8010

Phone 848-445-6950 ext 6034

Fax     732-445-3332

https://software.rutgers.edu/

RutgersIT Blog https://rutgersit.rutgers.edu/

RutgersIT Twitter...

February 14, 2012 | Evan Levine
I would love to hear what other schools have decided to do with Lynda.com in the last year or two. The company seems to be ending, or trying hard to end, any sort of program other than full Lynda Campus licenses. At minimum it feels they are committed to making it so difficult to use any other type of license that we will eventually give up and pay the seemingly over priced and non-negotiable rate for the site license. 

I'm pulling my hair out here, I can't even seem to get a quote for anything other than a campus agreement. I've asked numerous times and our rep dodges the question and continues trying to explain why we really want a lynda campus agreement. Our users seem to like the service, and the campus agreement would be nice, but the cost just seems out of this world. They want numerous dollars per FTE, based on full FTE count, for a service that I just can't see having that high an adoption rate...
May 6, 2013 | Listserv Anonymous User
Message from softwareassetman@gmail.com

In spite of what we heard recently…does this mean the CLP is going the way of the dodo?

-- 
Thomas Oscanyan
Sent with Sparrow

On Monday, May 6, 2013 at 2:39 PM, Knox, Marg wrote:

FYI!

 

____________________________________________________

Margaret H. Knox                  mknox@utsystem.edu

 

Chief Information Officer (CIO)     (512)322-3774   

The...

January 29, 2013 | Margaret H. Knox

Our campus computer store people let me know a few day ago that Arvato has not delivered on Office 365 student media and are saying Microsoft has not yet authorized it; we had this problem on last Microsoft product release. We are trying to get this run to earth various ways. Anyone else seeing this problem (I know a lot of you do online only and are not affected)? Or perhaps more sensibly asked, has anyone gotten their physical student media

 

 

Microsoft launches Office 2013, Office 365 today
Microsoft will launch Office 2013 and new Office 365 subscription plans today, a move that also starts the countdown clock ticking for the expiration of free previews the company distributed last year....

May 31, 2012 | Listserv Anonymous User
Message from tbailey@adobe.com

All,

 

It appears that there is some confusion regarding the concurrent licensing policies from Adobe. I would encourage everyone to go to the URL below to look at the language surrounding concurrent licensing.

 

http://www.adobe.com/volume-licensing/policies.html#concurrency-policy

 

If an institution is operating under the policy as outlined, they are allowed to serve licenses up to multiple student labs and classrooms physically located within the campus. It is important to note, however, that the policy states that the computers accessing the software must be owned and/or leased by the institution.

 

...
December 11, 2013 | Darrell Lutey
For those Universities that have adopted Office 365 pro plus for their students, could you share any support sites you have dedicated to this?
For those Universities who are planning to roll out Office 365 Pro Plus thru the Student Advantage Option for their students, if you could share your plans (timeline/support) on implementing this?

Thank You..

Darrell Lutey
Assistant Director, 702-895-0763
Office of Information Technology, UNLV
CBC B129 / Mail Stop 7040
http://oit.unlv.edu  |  Twitter@unlv_oit
IT Help Desk: 702-895-0777
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

October 29, 2013 | Janice K. Tulloss
Hi folks.  Now that Apple has decided to give away their OS updates, after we paid them tens of thousands of dollars for it under our AELP subscription six months ago, I'm trying to find out what's going on. 

So far, I've had no information from our Apple rep who said several days ago that he'd check into it.  One might be forgiven for expecting them to have figured this out before they announced they're giving away for free what we've paid for (there's a cow joke in there somewhere).

Has anyone subscribed to the AELP been given any info from Apple?

Janice



Janice K. Tulloss, PhD, ASM
Software Licensing Coordinator
ITS - Client Services
202 Forney Bldg.
...
September 20, 2013 | Margaret H. Knox

It just seems like time is evaporating!

 

I am hoping many of you will be attending EDUCUASE Annual conference in Anaheim this year! Or if you are in the area in time for our f2f meeting, please join us…

 

Tuesday, October 15

5.30 PM- 7.30 PM PT

Meeting Room 303B

 

 

Okay, I would love to have agenda suggestions! It is your meeting so let me know what you want to hear/talk/discuss!! Please send to

 

mailto://mknox@utsystem.edu&subject=LicensingAgendaCall

 

Based on ongoing discussions...

October 17, 2012 | Listserv Anonymous User
Message from mknox@austin.utexas.edu

Time flies and I should have sent this last week!

 

Our face to face meeting is Tuesday November 6 in Denver, 4.30-6.30 PM Mountain time. Room 605/607

 

I was excited we were not conflicting with the opening reception and then I figured out why, it is election day.

 

I already have received two agenda suggestions:

-        Net plus licensing

-        Presentation and discussion of a working group on VDI/VCL licensing issues. Sharon Pitt (GMU will lead)

 

So let me know soon for additional...

December 10, 2013 | David Kline
All,

We're an Apple Self-Servicing account.  We're also permitted to service Apple machines belonging to our students.  Our technicians would like to create OS images for students to save time (over using Apple's built-in recovery utility) in cases where a student's Macintosh OS needs to be re-installed.  This would be done with the university's licensed copy of the OS and would only be done after verifying that the student holds a valid license.  

Does anyone else do this?  I have mixed feelings but lean toward recommending against it.  The agreement only allows for installation on computers owned by the university, and it appears as if Apple has the capability to be aware of the specific Apple ID that downloaded software out of the Mac App Store.  Also, I have consistently recommended against accepting a license agreement on behalf of our students since we obviously do not own their...

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