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November 7, 2013 | Margaret H. Knox

Folk, attached is Bob’s great draft of notes from our face to face meeting in Anaheim. Where he has put highlighting, we feel there may be some information missing.  If you can supply, please turn on “review” mode so we can see the redlining.

 

Microsoft has reviewed their section. Adobe is still reviewing.

 

Comments welcome and

 

THANK YOU Bob!!

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

November 6, 2013 | Scott Snedden

Many thanks to the several Universities that replied to my request for e-procurement licensing information.  We are requesting feedback of a similar nature for the purchase of a licensed and hosted service for a hotline; open-door, mobile and web-based software that features incident reporting into a single location for secure review, investigation, resolution, reporting and analysis.

 

Any information that one could share about your method of procurement (solicitation), integration, and ongoing experience with the hotline vendor. You may share which particular features that you found most useful, perceived value to the organization, lessons learned, and any total cost of ownership information available.

Thanks for your consideration,

Scott

Scott A. Snedden, Senior Contracting Officer

...
November 4, 2013 | Scott Snedden

The University of Alaska is looking into e-procurement modules that are compatible with Banner (Ellucian ERP).  A third party software that is preauthorized by Ellucian is preferred.  Any information that one could share about your solicitation, integration, and ongoing experience with the e-procurement vendor (ASP) would be helpful. You may share which particular e-procurement features that you found most useful (CRM, electronic payments, enhanced sourcing, contract management, vendor management, standardized solicitation forms, etc.), lessons learned, and any total cost of ownership information available.

Thanks for your consideration,

Scott

Scott A. Snedden, Senior Contracting Officer

University of Alaska 907.474.7787 sasnedden@alaska.edu

********** Participation...
November 2, 2013 | Ruth Ginzberg
Brad and Shel ...

I realize that you believe that you are doing something so unique that you could not use a competitive process to select partners with whom you will work to create services specifically designed to serve Higher Ed.  I respectfully disagree.

I believe that what you are doing is *part* of what good strategic sourcing is ... and I believe that you could be doing the other part too, namely the part that makes it open and competitive.

I understand that what you are doing is working with vendors to create products specifically designed especially to serve the special needs of the Higher Education market, rather than selecting from among cookie-cutter products already created by the vendors.  

You still could use an open competitive process which would make it a lot easier for public higher ed institutions to use the products and services that you create through negotiation.

Here's an example of how...
November 1, 2013 | Margaret H. Knox

The state agency in Texas that regulates IT sent me this paper, it could be interesting although it is not specifically aimed at higher education but government. In the opening it is noted that federally, any contract not awarded via a sealed bid process is a negotiated contract.

Negotiation, a position paper authored by the National Institute of Government Procurement (NIGP) on the use of negotiation in public procurement.  The paper discusses negotiating in the public sector, the benefits of negotiating, strategies such as win-win negotiation, and the importance of professional development. This position paper is available for download at:http://www.nigp.org/eweb/docs/nigppositions/NegotiationPostPaper.pdf.
Sent from my iPad
Margaret (Marg) H. Knox
The University of Texas System...
November 1, 2013 | Nathan Sorensen

Greetings,

 

Looking for feedback regarding addressing student use of institutional own software and the students responsibility of use if they violate EULA. Is this a concern with commercial off the shelf software made available to students? Who is responsible the institution or the student? How are institutions mitigating their risk when negotiating a EULA with a vendor?

 

Regards,

 

Nathan

 

Nathan Jay Sorensen

Strategic IT Procurement Officer

Midwestern Higher Education Compact

105 Fifth Avenue South, Suite 450

Minneapolis, MN 55401

Phone: 612-677-2767

...

October 30, 2013 | Scott Snedden

UA is interested in the experiences of third-party contracting for e-procurement (licensing & hosted services) as an Ellucian Banner enterprise.

o   Who did you contract with?

o   Comments on the e-procurement system?

o   How did the integration with Banner go?

o   Comments on valuable lessons learned?

Thanks,

Scott A. Snedden

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

October 30, 2013 | Listserv Anonymous User
Message from tab@psu.edu

Penn State is exploring potential Matlab Student volume licensing options with Mathworks.  In the past, we have offered the boxed Student version (Matlab + Simulink) only.  We currently have a Total Academic Headcount (TAH) license agreement with Mathworks for faculty & staff use, but nothing for student personal use at the present time (other than lab/classroom use).  

I am reaching out to this group to see what model other universities are using to offer Matlab to their students.  Thank you in advance for your feedback.


Toni Baylets
Sr. License Administrator/Contract Coordinator
Information Technology Services
147D University Support Building I
Penn State University
(814) 863-9987

********** Participation and subscription...
October 29, 2013 | Margaret H. Knox
As mentioned at our meeting, one source or possible template for higher ed licensing are the NetPlus contracts. Attached is the box one. Okay it is not software but a lot of issues are common. As I read the contract, it is not confidential so I think I can share it. As I understand, I2 also has state specific amendments. Attorneys from several campuses work on the contracts > > > Chief Information Officer (CIO) (512)322-3774 > The University of Texas System > CTJ 2.218 78701 > > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
October 29, 2013 | Janice K. Tulloss
Hi folks.  Now that Apple has decided to give away their OS updates, after we paid them tens of thousands of dollars for it under our AELP subscription six months ago, I'm trying to find out what's going on. 

So far, I've had no information from our Apple rep who said several days ago that he'd check into it.  One might be forgiven for expecting them to have figured this out before they announced they're giving away for free what we've paid for (there's a cow joke in there somewhere).

Has anyone subscribed to the AELP been given any info from Apple?

Janice



Janice K. Tulloss, PhD, ASM
Software Licensing Coordinator
ITS - Client Services
202 Forney Bldg.
...
October 25, 2013 | Margaret H. Knox

A colleague of mine, while in the law library,  came across a recent book by Shaw on Cloud contracting. I thought some of you might find it interesting and also share what books you may be fond of in contracting area.

 

So: Cloud Computing for Lawyers and Executives: A Global Approach  by Thomas Shaw, Richard Santalesa, David Naverta  ABA 2011

 

At Amazon: http://www.amazon.com/Cloud-Computing-Lawyers-Executives-Approach/dp/1614389527/ref=sr_1_2?s=books&ie=UTF8&qid=1382733279&sr=1-2&keywords=Cloud+Computing+for+lawyers+and+Executives

...
October 25, 2013 | Nathan Sorensen
Tom,
 
Yes, a workgroup has issued a Mobile Device Management RFP in June 2013, selected finalists in August 2013, and currently completing a function pilot of the solutions. The workgroup is expected to make a recommendation in the first half of November 2013.
 
 
EDUCAUSE Top-Ten IT Issue #1 Mobile Device Management
MHEC Technologies workgroup charge: Mobile Device Management (MDM) enables organizations to deploy and support both institution-owned and employee-owned (BYOD) devices, by enforcing policies and establishing the desired level of IT control and enterprise data security. The...
October 17, 2013 | Ruth Ginzberg
I think we may all have differences of scale when we're thinking of "recognized groups."

On a multi-campus system of course it makes sense if some licensing unit could apply to campus A and not to campus B.  It gets harder when you're talking about the School of Engineering or the College of Fine Arts (or whatever) within a campus and within a division, and beyond that if you're talking about the departmental level; in some institutions a whole program or department may only have 1 (or even 0) "FTE."

I am definitely not a fan of either Microsoft's or Adobe's Licensing departments (and have told both of them that, so its no secret) but on the other hand, I'm glad I'm not them .... I'm sure it is truly a difficult problem to come up with some licensing framework that works for all sizes and shapes of Higher Ed institutions.

That said -- I'd sure like to see these large vendors who are trying to develop a licensing model for...
October 17, 2013 | Margaret H. Knox
I renamed the subject line and then we can go back to my original idea wet Adobe in a later email. Enoch and I had a brief email and he is copied in case I botch it, smile. Yes, you must cover the faculty and staff organization wide to have students covered in that organizational unit, but organization may be something like a college in a university. Now it does have to be a real organization like that. For example, I don't believe I can cover the staff in central IT with Office Pro Plus in a Campus Agreement EES and expect that all the university students are covered for Office Pro because we have a central lab or two. But something like a College of Business can be an organization within a university, and it ( Bschool) is a legitimate org unit for this purpose and for its Bschool students. Now as a reminder, Select and Open programs are not qualifiers for this program. It needs to be covering all the fac/staff in an org unit via a subscription like Office Pro Plus in Campus...
October 17, 2013 | Nathan Sorensen

Greetings, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Below is a list of important links for Midwestern Higher Education Compact (MHEC) Technologies Cost Saving Program available to Public and Not-for-Profit Higher Education institutions in the MHEC, SREB, and WICHE regions.

Information regarding MHEC – http://www.mhec.org

MHEC RFPs - http://mhec.org/news/category/rfps

MHEC Technologies Cost Savings Program – http://www.mhectech.org

About MHECtech (Committee Members, FAQs, Eligibility) – http://mhectech.org/about-mhectech

...

October 17, 2013 | Margaret H. Knox
I spoke to an Oracle VP yesterday but did not have sufficient info. I noted the adjuncts were not in iPeds so I am guessing they are more like guest lecturers which may be they do ot need to be counted. he has offered to assist. So I need details such as product ( database) and a bit more on the specific case... Feel free to reply to the list or send directly to me mknox@utsystem.edu Sent from my iPad Margaret (Marg) H. Knox The University of Texas System ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
October 17, 2013 | Meredith B. Rendall
I had asked about bringing a balloon into the lunch hall to help us identify where the software group was sitting. Unfortunately the woman I asked didn't know and didn't get back in touch with me.

If anyone gets there early today, maybe we can pick a column number to help guide everyone?

Meredith


-- 
Meredith B. Rendall, PMP, M.S., M.L.S.
New York University, IT @ NYU
Academic Technology Services, Senior Specialist



------------------------------

Date:    Wed, 16 Oct 2013 18:53:55 +0000
From:    "Knox, Marg" <mknox@AUSTIN.UTEXAS.EDU>
Subject: Lunch?

I will head to...
October 16, 2013 | Margaret H. Knox
http://blogs.technet.com/b/microsoft_in_education/archive/2013/10/15/stu... Just found these FAQs Sent from my iPad Margaret (Marg) H. Knox The University of Texas System ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
October 16, 2013 | Margaret H. Knox
I will head to lunchroom for the 12.30 if any interest discussing more in licensing. Am wearing dark jade green shirt and colorful scarf since the carpeting muffles to sound of the funny walk, smile Sent from my iPad Margaret (Marg) H. Knox The University of Texas System ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
October 16, 2013 | Listserv Anonymous User
Message from cademoura@ucdavis.edu

 

Good Morning!

 

My unit here at UCD is looking at activating the Asset Management feature in Service Now as a possible replacement for our current Software website which allows faculty, staff and students to purchase and download various software products.

 

I was wondering if anyone else is using the is feature in Service Now, and how they are using it. Are you using is as a standalone, or do you have a service catalog in front of it? Is it customer facing, or for internal tracking only?

 

Thank you in advance!

Caryn

 

 

Caryn DeMoura

...

May 3, 2013 | Margaret H. Knox

Am off doing what Janice noted, figuring out what we doJ

 

____________________________________________________

Margaret H. Knox                  mknox@utsystem.edu

 

Chief Information Officer (CIO)     (512)322-3774   

The University of Texas System

CTJ 2.218 78701

      

 

From: The EDUCAUSE Software Licensing Issues Constituent Group Listserv [mailto:LICENSING@LISTSERV.EDUCAUSE.EDU] On Behalf Of Janice Tulloss...

March 6, 2014 | Marcia J. Schels
Yale University’s “software library” was written in-house 12 years ago.  It provides electronic software distribution of approximately 100 titles for Windows, Mac, and Linux computers to our population of 9,300 staff, 11,900 students, and 4,140 faculty.  About 10% of these titles have the cost charged back to the department (these are software products for which we don’t have a site license). Although end-users rate this service very favorably, the technology is outdated, unreliable and expensive to maintain.  We are looking to replace this in-house application with a hosted solution (e.g. Kivuto) and would love to know if others are utilizing such a service and what they think of it?

Thanks in advance for your input!

Marcia Schels

Marcia J. Schels

Yale University, Office of the CIO
...

October 16, 2013 | Margaret H. Knox
I will head to lunchroom for the 12.30 if any interest discussing more in licensing. Am wearing dark jade green shirt and colorful scarf since the carpeting muffles to sound of the funny walk, smile Sent from my iPad Margaret (Marg) H. Knox The University of Texas System ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
July 1, 2013 | June C. Szymanski

Hi –

 

We are evaluating contract management software and would welcome your recommendations (or not) of any software products you currently use.  Our scope includes all information technology contracts including software licensing and subscriptions, professional services, data use agreements, hosted services, etc.

 

Thanks!

 

June

 

 

June C Szymanski

Associate CIO / Information Technology and Services / Syracuse University

1-133 CST, Syracuse, NY  13244 T 315.443.5387 F 315.443.2775

jcszyman@syr.edu

...
January 25, 2012 | Listserv Anonymous User
Message from softwareassetman@gmail.com

I want to purchase a Mac app for an internal client, but at present this is what I have to do:
1) Get their personal AppleID username and password
2) Delete their credit card info and billing address and put in my university credit card info and billing address
3) Purchase the app
4) Delete my university credit card info and billing address
5) Have the user log in to the Mac App Store and reset their info - then install the app from the Purchased section
6) Get the receipt from the user for credit card reconciliation
There has got to be a better way. We've spent years tying software to computers, not people (people come and go). Lots of our users already have AppleIDs that match their e-mail addresses here (and we can't merge AppleIDs at this point). And of course there's the issue of sales tax (which is why I'm following the...
March 5, 2014 | Listserv Anonymous User
Message from tab@psu.edu

Greetings from Penn State!  We have an agreement with Four Winds Interactive for our digital signage needs.  We currently have approximately 300 signs (with anticipated growth) deployed across our 24 campuses throughout the state of Pennsylvania.  We are interested in hearing how folks at other institutions might be using digital signage and what for.  Is your content created and managed by Marketing or IT folks?  Is your hardware a standard configuration or does the hardware vary?  Any other additional information such as what vendor(s) you use, how many signs you have deployed, as well as how it is funded (centrally or a cost-recovery model) would also be helpful and appreciated. Thanks in advance.

Toni Baylets
Sr. License Administrator/Contract Coordinator
Information Technology Services
Penn State University

...
March 5, 2013 | Allan Chen

Hi all

Has anyone found a good alternative to Dreamweaver that has met the needs of faculty teaching those kinds of classes? 

Allan

sent from my android phone. please excuse any typos.

Chief Information Officer
Menlo College
v: 650-543-3889

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

September 26, 2012 | Theresa Rowe
Hi,
How are you folks handling software updates for Mountain Lion?

The Helpdesk staff here reports that they purchased and installed Mountain Lion upgrades with no problem.  Now when they try to select the Apple icon, and select software updates, the display shows how many updates need to be run, they select install, and they get an App Store login screen.

How are you managing this?
Does everyone with a Mac have to get a unique App Store login?  Or do we have to share the login that was used for purchase?  That wouldn't be pretty.

--
Theresa Rowe
Chief Information Officer
Oakland University
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

January 23, 2012 | Verne Smith
It looks like Microsoft is making changes to MSDN-AA and the old Dreamspark program.  MSDN-AA is now known as DreamSpark Premium and Dreamspark (the old standard version) is no longer free.  It now costs $99 to set up standard DreamSpark.

DreamSpark and MSDN-AA provide a wide variety of software to students in IT-related fields for free.  They can get copies of WIndows Server, programming tools, web development tools, etc.  The two programs were/are great offerings, though not always presented in ways that were easy to understand.

I'd been struggling over the last couple of weeks with the Dreamspark changes and getting nowhere with the support group.  Then, over the weekend yet another new set of FAQs and information pages went up on the site.  

If one of your departments or colleges has an MSDN-AA, it doesn't look like too much other than the name is changing.  The...
January 20, 2012 | Listserv Anonymous User
Message from mknox@austin.utexas.edu

Please note, it is the author's title and not mine. But it is an interesting read. Reminds me of the iTunes cuts on items sold there that caused Amazon to write a cloud app... http://m.zdnet.com/blog/bott/apples-mind-bogglingly-greedy-and-evil-lice... thank you to those who sent me copies! Regards, Marg ____________________________________________________ Margaret H. Knox mknox@utsystem.edu Chief Information Officer (CIO) (512)322-3774 The University of Texas System CTJ 2.218 78701 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at...
October 15, 2013 | Margaret H. Knox
Folks, this looks to be a significant announcement today from Microsoft for higher education. See student advantage section in the first URL , second URL focuses on that. I suspect there will be clarifying questions or transition questions at our meeting today, 5.30 PM in room 303b and that should fit nicely in the agenda spot under Microsoft item for any licensing changes. My quick analysis is that if you have licensing/support for all your faculty and staff for Office Pro, such as thru Office 365 or via Campus Agreement, then as of 1 December , your students are covered at no additional charge for Office Pro via Office 365. As I understand Office 365, the Office Pro is streaming download ( not software as a service like Exchange, SP or Lync) for up to 5 machines per person. Some issues I am thinking about today...now remember I may not have the details spot on so this is just what I am thinking about! - at UT we covered the students as well as faculty staff for Campus Agreement...
September 16, 2013 | Margaret H. Knox
Has anyone considered Corel for your students in place of Creative Suite/cloud? I am aware of some consideration of same but don't recall seeing discussion of this option. The students use acrobat pro, illustrator, photoshop etc... Regards, Marg Sent from my iPad Margaret (Marg) H. Knox The University of Texas System ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
March 14, 2013 | Listserv Anonymous User
Message from ann.brainard-dougan@yale.edu

Is anyone out there working with VMware on enterprise licensing?  We have a limited ELA and have been trying to understand their pricing and they don’t seem to have a standard academic price list.  Has anyone been able to obtain such a thing?  If yes I would love to see it!

 

Other thoughts on working with VMware as a vendor?

 

Feel free to call, email directly, or respond to the forum.

 

Thanks in advance for any insights!

 

Best,

Ann

 

 

 

Ann Brainard-Dougan

...

June 13, 2012 | Jeff McCanlies

We are seeking information on implementing the Student Option under the Microsoft EES and are having difficulties obtaining information on how the program works.  Specifically, how is the software distributed, how do you get students to sign the MS paperwork upon graduation, do you use a chargeback model and if so how does that work, and any other particulars I may have not mentioned.  We are moving quickly on this so any information and/or suggestions from someone who has done this before would be much appreciated.  Also, if there is a MS website I have overlooked that would be helpful as well, but I have found their published information to be more sales oriented and doesn’t contain much functional information.

 

Thanks!

 

Jeff McCanlies
University of OK, Health Sciences Center
Manager - IT Tech Sales...

January 25, 2012 | Stephanie Trowbridge
Has anyone received this communication from Microsoft.  This is going to be a very big issue and they're not giving us a lot of time.

 

Stephanie Trowbridge

Academic Technology Portfolio Manager

Northeastern University

360 Huntington Ave.  

Boston, MA  02115

Phone:  617.373.4581

Cell:  617.438.7108

Fax:  617.373.4354


Dear Northeastern U,

I wanted to inform you that Microsoft is rationalizing the range of offerings available to students, in order to...

November 4, 2013 | Scott Snedden

The University of Alaska is looking into e-procurement modules that are compatible with Banner (Ellucian ERP).  A third party software that is preauthorized by Ellucian is preferred.  Any information that one could share about your solicitation, integration, and ongoing experience with the e-procurement vendor (ASP) would be helpful. You may share which particular e-procurement features that you found most useful (CRM, electronic payments, enhanced sourcing, contract management, vendor management, standardized solicitation forms, etc.), lessons learned, and any total cost of ownership information available.

Thanks for your consideration,

Scott

Scott A. Snedden, Senior Contracting Officer

University of Alaska 907.474.7787 sasnedden@alaska.edu

********** Participation...
November 28, 2011 | Listserv Anonymous User
Message from mknox@austin.utexas.edu

TO: Enoch and Kelly,

CC: Licensing Group

 

I am hearing some talk of an upcoming substantial change to Student Select by Microsoft  wrt Office and Windows. While UT is not a Student Select shop, the talk I am hearing is significant, so I wanted to go to the source (Microsoft) and get official word, if any, of an expected change and what effect it may have on various institutions. And of course, I wanted to know if there is going to be any effect on Campus Agreement.

 

Now it could be a joke, since the date is suspicious (end of March, means 1 April 2012 change)…

 

So what I am hearing is that Office 2010 Pro Plus will end as an offering for Student Select at end of March 2012. Same...

February 7, 2014 | Nathan Sorensen
Midwestern Higher Education Compact signs 41-state agreement with Corel for creative software
July 30, 2013 | Michael P. Smith

Hi all,

I’m wondering what personnel resources are devoted to software licensing and distribution at other universities.  Here at LSU, it’s currently worked on part time by an FTE, a student worker, and a graduate assistant.  We’re reviewing this arrangement and would be interested in what others are doing.

 

I’d be grateful for any information that you’d be willing to share.

Sincerely,

Mike

 

Michael Smith | LSU Information Technology Services

User Support and Student IT Enablement | Director, Technical Services | 225-578-3759 | msmith@lsu.edu

 

********** Participation and subscription...
July 26, 2013 | Listserv Anonymous User
Message from mvanhevele@wayne.edu

Hi All,

I've been receiving e-mails recently from a group called Software Licensing Advisors advertising training sessions for assistance with Microsoft Enterprise licensing.

The most recent was concerning what to do if you are audited.

I ran the name of this group by my Campus reseller and he had not heard of them.  But I wondered if anyone else had and if they are legit.  And if legit are their sessions helpful.

Thanks,
Mary

--
Mary VanHevele
Associate Director, Customer Services
Software Clearinghouse/PC Clinic
Computing and Information Technology
Wayne State University
Office 313-577-7577
Cell 586-876-3000


********** Participation and subscription information for this...

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