Main Nav

Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?

 

Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message.  In reality Kronos is looking for 3 versions back of Java.

 

There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.

 

Support is less than helpful.

 

Thanks

 

 

Sandi Carpenter

Ashland University

Director Client Services/Tech Support Center

419-289-5405

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We do and run into the same issues. We've added the HTML interface as a link under "My Links" in Kronos so people can get to that even if the Java fails to load.


-- Scott



Scott Krajewski             
Director, IT Services           
Augsburg College    
http://www.augsburg.edu/it/
The Link: IT Newsletter
http://augnet.augsburg.edu/thelink



>>> On 7/2/2012 at 06:41 AM, Sandi Carpenter <scarpent@ASHLAND.EDU> wrote:

Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?

 

Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message.  In reality Kronos is looking for 3 versions back of Java.

 

There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.

 

Support is less than helpful.

 

Thanks

 

 

Sandi Carpenter

Ashland University

Director Client Services/Tech Support Center

419-289-5405

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Close
Close


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.