Main Nav

Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?

 

Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message.  In reality Kronos is looking for 3 versions back of Java.

 

There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.

 

Support is less than helpful.

 

Thanks

 

 

Sandi Carpenter

Ashland University

Director Client Services/Tech Support Center

419-289-5405

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We do and run into the same issues. We've added the HTML interface as a link under "My Links" in Kronos so people can get to that even if the Java fails to load.


-- Scott



Scott Krajewski             
Director, IT Services           
Augsburg College    
http://www.augsburg.edu/it/
The Link: IT Newsletter
http://augnet.augsburg.edu/thelink



>>> On 7/2/2012 at 06:41 AM, Sandi Carpenter <scarpent@ASHLAND.EDU> wrote:

Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?

 

Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message.  In reality Kronos is looking for 3 versions back of Java.

 

There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.

 

Support is less than helpful.

 

Thanks

 

 

Sandi Carpenter

Ashland University

Director Client Services/Tech Support Center

419-289-5405

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.