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Kronos TimeKeeper
Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?
Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message. In reality Kronos is looking for 3 versions back of Java.
There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.
Support is less than helpful.
Thanks
Sandi Carpenter
Ashland University
Director Client Services/Tech Support Center
419-289-5405
Recommend
Comments
We do and run into the same issues. We've added the HTML interface as a link under "My Links" in Kronos so people can get to that even if the Java fails to load.
-- Scott
Scott Krajewski
Director, IT Services
Augsburg College
http://www.augsburg.edu/it/
The Link: IT Newsletter
http://augnet.augsburg.edu/thelink
>>> On 7/2/2012 at 06:41 AM, Sandi Carpenter <scarpent@ASHLAND.EDU> wrote:
Is there anyone using Kronos Time Keeper on a hosted or non- hosted server that the employees log onto using the browser on their computer?
Every time there is a Java update we get tons of calls that the users can’t log into Kronos they get a java needs updated message. In reality Kronos is looking for 3 versions back of Java.
There are large companies out there using Kronos successfully so I can’t imagine there isn’t a fix for this.
Support is less than helpful.
Thanks
Sandi Carpenter
Ashland University
Director Client Services/Tech Support Center
419-289-5405