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We are starting to use Papercut and are beginning to see just how much users are printing.  We have SOME users who are printing thousands of pages a month and would like to send them an e-mail outlining just how much they have been printing and how it makes more sense NOT to print.  We do NOT charge for printing and we have NO policy to prevent or stop them from printing so we have to convince them it is a good idea to not print so much.

 

My question is, does anyone currently do something along this line already?  If so, would you be willing to provide me a sample of what you send to the users?  We are trying to make it accessible, readable, and not boring…

 

Thank you!

 

Matthew  Clark

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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Below is what I send out monthly to anyone exceeding 500 pages of printing ( affectionately known, HA, as my nastygram program).  Our print policy is endorsed by our Student Computer Advisory Committee (SCAC) and with the exception of the occasional graduate student requirements seems to work extremely well.  This mailing is done conveniently as I make a .csv spreadsheet of all usage then sort on number of pages printed then use Thunderbird with Mail Merge Add-on to generate individual emails to violators.  Entire process takes me under 10 minutes, sometimes less.  I get "very interesting" responses with most being apologetic.

I started doing this a couple years ago and we saw significant reduction is abuse, it was as if "oh, someone is watching I'd better conserve".  This also had the corresponding benefit of dropped printing costs.  Black/shite printing costs has been endorsed by our SCAC to be funded from the fee.  Years ago the SCAC endorsed raising the fee to guarantee this service for black/white printing to remain "free/included".  Although the print funding is not a line item, all areas that receive computer fee funding are expected to provide black/white printing and unused funds can therefore be use for other needs. 

See https://www.uni.edu/its/sites/default/files/documents/statistics/sccpaperuse.pdf


On 3/8/2012 8:56 AM, Matthew Clark wrote:

We are starting to use Papercut and are beginning to see just how much users are printing.  We have SOME users who are printing thousands of pages a month and would like to send them an e-mail outlining just how much they have been printing and how it makes more sense NOT to print.  We do NOT charge for printing and we have NO policy to prevent or stop them from printing so we have to convince them it is a good idea to not print so much.

 

My question is, does anyone currently do something along this line already?  If so, would you be willing to provide me a sample of what you send to the users?  We are trying to make it accessible, readable, and not boring…

 

Thank you!

 

Matthew  Clark

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Related to this discussion, I am interested in what print management software others are using.  We have tried Print Manager Plus, but it is not robust enough to manage across departments with different quotas and policies, and Equitrax is much more than we would need.  Papercut also may not have the depth of varying policies we would like to have.  Is anyone using a product that lets you set policies per department for students and faculty, and pushes department management out to the departments?

 

Ed Zucker

Colorado School of Mines

 

PaperCut…..implemented about 1 year ago, and it’s working very well.  Our processes and procedures are still catching up to reality, but – the system itself works great for us…..(we do have a “policy” document that we wrote up….)

 

Michael

 

Agreed... we have had PaperCut nearly 2 years and it is working well, we have both B/W and Color printers being managed.  Although we are not using it in a quota mode for faculty and staff, we do have the ability to do so.

Randy Kouns
Earlham College


We used PaperCut for the first year and a half I’ve been managing the printing here.  Then we switched to Print Limit Pro and I find it much more versatile and effective.  You can customize different user groups based on AD tags, or create your own groups.  You can also customize settings per printer which works great when certain departments want to customize charges and settings. 

Ben

 

 _____________________________________________________________________________________

Ben Roma

Lead Helpdesk Manager

I.T. Helpdesk, Information Services

Anderson Hall Room 21  X3547

West Chester University, 19383

Broma@wcupa.edu

 

Same here……we’re monitoring staff, but limiting students…..

 

M

 

I just looked up PrintLimit Pro and they say it was just a rebranded Papercut.  And they are discontinuing sales, turning support over to Papercut. But we are looking for something that can tie in to AD.

 

PaperCut here also. 

 

Ricky Roberts

 

Director of Technical Support

Northern Arizona University

(928) 523-6950

 

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