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Loaner Equipment for Faculty and Staff
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Our Help Desk has equipment that faculty and staff are able to check out and use for a period of time when needed.
Examples of this equipment would be laptops, cameras, projectors etc.
What are your procedures for the following:
What software do you use to keep track of the inventory of equipment you have loaned out and available
Are your users able to log into this software to see what is available to loan out and also reserve what they need
If the equipment is not returned on time what are your procedures
Does your IT Department take care of loaning out the equipment or is this done by your Library Staff?
I am looking at making changes to the how we handle loaner equipment and what software we currently use and was trying to get an idea of what other people are currently doing?
Director Client Services/Tech Support Center