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Have you all experienced major issues with the stability of user's Outlook for Mac database?  We see that the bigger it gets, the more often it crashes and needs a database rebuild.  We have found it to be a very unreliable application which has created a lot of support calls.  We don't currently support Apple Mail, iCal, and Address Book in our exchange environment (from an official support standpoint), but we're considering it as a more reliable alternative.  Based on testing, Apple Mail works perfectly, Address Book too… but iCal doesn't always keep a very good sync with Exchange (dropped appointments, updates on iCal don't update on server, shared calendar permissions are flakey, etc.).  We're running Exchange 2010.  Anyone else in the same boat?  Anyone else running the Apple apps in an exchange environment – if so, any tips for exchange or client configuration tweaks?

Many Thanks,
Brady Gallese

Brady Gallese ‘07
Technical Services Helpdesk Engineer
Office of Information Technology
Susquehanna University
514 University Avenue
Selinsgrove, PA 17870-1164
570.372.4470
gallese@susqu.edu

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Something to keep in mind. I haven't been able to figure out a way to do calendar sharing, multiple mailboxes (I think, I honestly don't remember), and public folders within Apple Mail and iCal. If you don't use any of those features of Exchange, then it should be fine. Otherwise, I can't recommend it.

Jim
-- 
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC

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From: <Gallese>, "Brady T." <gallese@SUSQU.EDU>
Reply-To: The EDUCAUSE User Services Constituent Group Listserv <USERSERV@LISTSERV.EDUCAUSE.EDU>
Date: Monday, June 4, 2012 10:26 AM
To: "USERSERV@LISTSERV.EDUCAUSE.EDU" <USERSERV@LISTSERV.EDUCAUSE.EDU>
Subject: [USERSERV] Outlook for Mac 2011 vs. Apple Mail, iCal, Address Book

Have you all experienced major issues with the stability of user's Outlook for Mac database?  We see that the bigger it gets, the more often it crashes and needs a database rebuild.  We have found it to be a very unreliable application which has created a lot of support calls.  We don't currently support Apple Mail, iCal, and Address Book in our exchange environment (from an official support standpoint), but we're considering it as a more reliable alternative.  Based on testing, Apple Mail works perfectly, Address Book too… but iCal doesn't always keep a very good sync with Exchange (dropped appointments, updates on iCal don't update on server, shared calendar permissions are flakey, etc.).  We're running Exchange 2010.  Anyone else in the same boat?  Anyone else running the Apple apps in an exchange environment – if so, any tips for exchange or client configuration tweaks?

Many Thanks,
Brady Gallese

Brady Gallese ‘07
Technical Services Helpdesk Engineer
Office of Information Technology
Susquehanna University
514 University Avenue
Selinsgrove, PA 17870-1164
570.372.4470
gallese@susqu.edu

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We are also having serious issues with this and currently use Outlook 2011.  I would be very grateful to hear how others are handling the issue.  We are not against moving to another application, but do require shared mailboxes and calendar sharing.

 

Thanks in advance,

Al Osward

 

I am forwarding along a conversation thread from the HIED mailing list regarding performance problems with the Mac Mail.ap and Exchange server 2010.

 

I am not the original author but we see similar performance issues with the Mac clients in our Exchange environment and encourage users to use the latest version of Outlook.

Kevin

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