Main Nav

Are there any other Symantec Endpoint Protection users out there?  How are you dealing with Symantec's lack of an updated SEP client for Mt. Lion?  A Symantec Employee told me on the forums that they are months away from releasing a supported client for Mt Lion and could only say that it would be "sometime this fall."  Meanwhile, I checked up on McAfee and Sophos – they're both up to speed with the new OS and have compatible clients available in their Enterprise A/V product suites.  We really like Symantec, but these long delays are a bit unreasonable.  In an educational setting, we need to support what students bring to college with them – how can we do that when we're always waiting for Symantec to catch up?

Best,
Brady Gallese

Brady Gallese ‘07
Technical Services Helpdesk Engineer
Office of Information Technology
Susquehanna University
514 University Avenue
Selinsgrove, PA 17870-1164
570.372.4470
gallese@susqu.edu

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

We were having some of the same issues with SEP when we had in for our campus. We are moving into our third year now that we’ve been using Sophos and have had much better luck with the product. We almost instantly saw a decrease of virus related support tickets by close to 50% after we switched. They seem to be much more on top of updates and new definitions.

 

---

Justin Benson

Manager of User Services

 

Division of Technology Services, 8-323

Wentworth Institute of Technology

550 Huntington Ave, Boston, MA 02115

 

T: 617.989.4429

C: 617.942.1456

F: 617.989.4502

E: bensonj@wit.edu

http://www.wit.edu/dts

 

         

 

CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system.

P Think before you print

 

Thanks Justin,

I've heard good things about Sophos – we're actually looking at evaluating it.  It's interesting to hear what your results have been.  Was the rollout (both the removal of Symantec, install of Sophos) to all of your clients a huge undertaking?  Any other notable pros or cons?

Thanks,
Brady

Message from jack@mail.rockefeller.edu

We’re running 12.1 and thus far (at least on my Mac), SEP is running, updating and scanning.  Including auto-protect working.

 

Uninstalling and reinstalling also worked with no errors.

 

Next step is to push out commands from the console to scan and update.  Pending completion of the full scan.

 

We are also looking into Sophos as Symantec has been late to the game with updates when new OS’s are released.

 

Until 12.2 is released, we can’t officially call Symantec for support but it seems to at least work on the client level.

 

 

 

Thanks Jack,

It's a relief to hear that it works, even if it's not supported.  I'm waiting for my redemption code from Apple to download Mt Lion and try it out myself.  Hopefully I'm not waiting too long.  I'd like to hear how you make out with your Sophos evaluation.

Best,
Brady

Message from jack@mail.rockefeller.edu

Not a problem.

 

We have a call tomorrow with the rep.  Sophos has been trying to get their foot in the door on the desktop side with us. We have their apps on our servers.

 

 

 

H
Francine Cohen
Director, Support Services
Information Technology Services
Suffolk University
8 Ashburton Place
Boston MA 02108
617-573-8423
 
From: Jack Vizelter [mailto:jack@MAIL.ROCKEFELLER.EDU]
Sent: Thursday, July 26, 2012 01:54 PM
To: USERSERV@LISTSERV.EDUCAUSE.EDU <USERSERV@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [USERSERV] Symantec Endpoint Protection - Mac OS X 10.8 Mt Lion
 

Not a problem.

 

We have a call tomorrow with the rep.  Sophos has been trying to get their foot in the door on the desktop side with us. We have their apps on our servers.

 

 

 

Close
Close


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.