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We have recognized the need to restructure our web content so that it is more intuitive, less confusing, and overall less convoluted. I wondered if those on this listserv could chime in on their experiences transitioning from a previous site structure/hierarchy to a new one.
For those who have transitioned to a new site structure, I have the following questions:
1. How did you decide on your new site structure? Was this analytics-based or a result of a usability study or survey?
a. If a survey was used, was student feedback weighted more heavily? How was the survey structured?
b. If analytics was used, what metrics was focused on when restructuring
2. How did you make the case to stakeholders who feel that their content link is properly placed? We have many items on our home page that belong a level or two down coupled with a resistance from content owners to have their link moved aka “buried.”
3. What was the final impact/result of your content restructuring? What metrics did you use to determine that the restructuring was successful?
Jamie L. Boggs, M.S.
Manager of Application & Web Development
Technology Services, Concord University
Office Hours: M-F: 8:00AM-4:00PM