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Hi,

We are currently using ATI for our loud speakers on campus.  The ATI system is used for chimes, sirens, and verbalizing emergency broadcast messages over the speakers.  The speakers are loud enough that we hear them inside the buildings.  In the past, ATI has done well at accommodating RAVE into their interface.  We use RAVE for our texting portion.  When we need to text an alert out to our Faculty/Staff and students, we go to the ATI interface and click on some button that invokes RAVE to text out the message.  We love this setup because it gives one interface to our emergency responders.  They don’t have to remember how to logon to this system and that other system when they are in ‘crazy mode’ trying to respond to an emergency. 

 

Now, we have added Alertus.  We are using Alertus to send a pop-up to all computer screens (Mac, Windows, and digital signs) on campus.  The problem is that Alertus is another system that we need to integrate into this single interface.  It was free to us.  ATI is not accommodating that into their interface at this time.  We have also learned that ATI is not CAP compliant.  Currently, our emergency responders are having to remember how to access two systems to get an emergency message out to the campus through all the channels.

 

Does anyone have any suggestions as to what they are doing to build a one interface system?  I am interested to know what others are doing to make this easy on their first responders.  We need to re-visit the way we are doing it here I think. 

 

Thanks,
Joann Williamson

 

 

 

Joann L. Williamson

Director of Network Systems, Architecture, & Infrastructure

Computer Services Department

University of South Carolina Aiken

471 University Parkway

Aiken, SC 29801

http://www.usca.edu  

fax: 803-641-3494

phone: 803-641-3473

joannw@usca.edu  

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

Message from jon@network-plumbers.com

We are implementing a new system and would like to hear how others maximized student participation to provide cell/smartphone for texts. We currently have an opt in system, but participation is low. We have considered making it opt out, or even required. Thoughts? Les Vaughan Associate Vice President Information Technology Wentworth Institute of Technology 550 Huntington Ave Boston, MA 02115 617-989-4510 desk 617-279-5106 mobile ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
Hi Les, We are opt in at Rice and for students, it is required that they visit the opt in page before they are allowed to register for classes each semester. Participation is high as a result and they can still opt out of providing their personal cell phone information (voice and text). We do not use the providers web interface but use their API for provisioning. This allows us to collect the information in a general site that they visit for registration. Barry On 08/14/2012 10:56 AM, Vaughan, Les wrote: > We are implementing a new system and would like to hear how others maximized student participation to provide cell/smartphone for texts. We currently have an opt in system, but participation is low. We have considered making it opt out, or even required. Thoughts? > > Les Vaughan > Associate Vice President Information Technology > Wentworth Institute of Technology > 550 Huntington Ave > Boston, MA 02115 > > 617-989-4510 desk > 617-279-5106 mobile > > ********** > Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
The key thing is being able to know who is registered or not. If you just refer students to the site they will sign up with whatever email they use and you can't really track who is and isn't signed up.

We worked with our vendor, e2campus, to get this integrated into InCommon and then students are referred from our portal to the site to sign up. In this referral, e2campus can get a campus identifier we use to crosswalk back for who has and hasn't signed up. What this allows us to do is prune people no longer attending and produce reports of who has signed up or not.

We then target those that have not signed up with further communications. We also have students set up security questions for password reset. As part of the account provisioning process we have a workflow that asks them to then sign up for the emergency notification -- not all do but we try to push it.

jack



We are an opt out institution. All students are automatically registered for emergency notifications through their official UArts email account. They would have to visit the alert sign-up to opt of of emails. We also allow them to sign up for text by adding cell on the same form. In addition, our notification system is tied to the portal so when students log into the portal they are made aware of messages and alerts. We can track who actually reads the alerts, either email or text through the system so we have an ability to gauge alert receipt. Tom Thomas H. Carnwath Vice President Technology and Information Services Hamilton Hall 320 South Broad Street Philadelphia, PA 19102 Tel: 215-717-6440 Need Assistance? Call OOPS (215-717-6677) to get answers. OTIS will never ask for your personal information or password in an email. Never share this information with anyone. This message and any attachment may contain confidential or privileged information and is intended for the intended individual named as addressee. If you are not the intended recipient of this message, please notify the sender immediately by return email and delete this message and all attachments from your system. Any unauthorized disclosure, use, distribution, or reproduction of this message or any attachments is prohibited and may be deemed unlawful. Please consider the environment before printing this email.
Our system is mandatory for all credit students and all employees. We load their contact information automatically from the student registration system and from our personnel database. We do not have an opt-out option. When someone questions this, I explain that we don't have a way for people to opt-out of hearing fire alarms inside the buildings either. We only use our system for actual incidents and quarterly testing, no spam of any kind from any department. If our system contacts them, it is important information. I'd rather have 6,000 people mad at me because they got a message than to have one of them harmed because they didn't. During testing, we get confirmations from 50% within 10-15 minutes and 67% within 30 minutes. These are actual human replies that they received the message, not just that it was delivered. That means that we are in contact with at least half of our people very quickly. Obviously, the system would not be nearly as effective if we didn't have everyone in it. Our FAQ about the system is at (link to the FAQ is in the list on the left side of page): http://www.brazosport.edu/bcalert -- Ron Parker, Director of Information Technology, Brazosport College Voice: (979) 230-3480             FAX: (979) 230-3111 http://www.brazosport.edu Nuclear power plants supply approximately 19% of electricity in the United States. >
Our system is OPT OUT, and I am a 100% believer that that is the only way to go.  That said ... students still need to "opt in" for text messaging, and participation there is lower than we'd like.   They are more than willing to provide their mobile phone numbers in our system (for contact information, because that is all that many students have) ... but getting them to allow texting has been, and continues to be an issue.  We definitely use education, notices on our portal, notices at the bottom of test alert messages, etc.  

>>> "Vaughan, Les" <vaughanl@WIT.EDU> 8/14/2012 8:56 AM >>>
We are implementing a new system and would like to hear how others maximized student participation to provide cell/smartphone for texts.  We currently have an opt in system, but participation is low.  We have considered making it opt out, or even  required.  Thoughts?

Les Vaughan
Associate Vice President Information Technology
Wentworth Institute of Technology
550 Huntington Ave
Boston, MA 02115

617-989-4510 desk
617-279-5106 mobile

**********
Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We currently use an approach that I’ll call “opt-in with a twist”.  When student, faculty and staff email accounts are provisioned, those email accounts are provided to our ENS vendor (High Ground Solutions), with no ability to remove the email address.  Other contacts (cell phone, home phone, personal email address) can be added as the “opt-in” component.  In a few weeks, we plan to switch to an opt-out approach, where, in addition to the provisioned email address that can’t be removed, cell phone and/or some main contact number, will be added, which will be removable.  We’re cautiously optimistic that the result will be a broader audience for emergency notification.

 

Credendo vides,

 

creative. BOLD. Determined. Southern Miss.

 www.usm.edu

 

"For the LORD gives wisdom, ... knowledge and understanding.

  For wisdom will enter your heart,

  and knowledge will be pleasant to your soul." - - Proverbs 2:6, 10

 

Email accounts are automatically provisioned, faculty and staff must provide their text devices if desired.  All students must update their information each term.  But the text is  not required.

 

We have near 100% participation for our students.  We are currently at around 30% participation for staff, and growing.  We have a methodology to require all staff to verify contact information, but not require them to input additional information.

 

DP Harris, Phd—Vice President/CIO

LOMA LINDA UNIVERSITY | Information Services

 

11139 Anderson Street, Loma Linda, California 92350

(909) 558-7600

Meeting Room: http://llu.adobeconnect.com/dpharris-voffice/

 

 

Message from mike.cunningham@pct.edu

We do not allow opt out of email notifications or portal postings. We use an opt in system for text messaging, voice and non-college email accounts. Same rules apply to students and employees. Mike Cunningham VP of Information Technology Services/CIO Pennsylvania College of Technology
We automatically provision official university email addresses for students, faculty and staff for emergency broadcast email.  All of those email addresses are automatically included in broadcast emergency notifications sent via email broadcasts and there is no opt-out.

We have an emergency text notification system.  Students, faculty and staff members can register (opt-in) for text notifications (Everbridge).

Both avenues are used in an emergency.

Theresa 


We automatically load University email addresses for all students, faculty and staff, and those cannot be removed. Other data elements (home email, any phone numbers, etc) are opt-in, and we have very good success with community members providing cell and text information. Students must confirm emergency contact information prior to registration. Samuel J. Scozzafava, Jr. Associate CIO Syracuse University 315-443-4027 (o) 315-391-0759 (m)

Below are data from the 2011 Campus Computing Survey regarding the "opt in" (voluntary) vs. "opt out" (mandatory/preregistered) default for emergency notification systems.  

As of fall 2011, two-thirds (66.4 percent) of campuses used a voluntary (opt-in) registration default, down from 76.8 percent in 2008.  In other words, the percentage of campuses that deployed an "opt-out" (preregistered, have to withdraw) default rose from 23.2 percent in 2009 to 33.6 percent in fall 2011.

As noted in past editions of the annual Campus Computing Report, "campus policies and practices regarding participation in the emergency notification system continue to be a key issue for most institutions… Voluntary (opt-in) vs. involuntary (opt-out) policies are important because the benefit and effectiveness of a campus investment in various emergency notification technologies such as text and voice messaging to student and staff mobile phones will be limited if only a quarter or a third of students and campus personnel are registered for the service."



I hope these data prove to be useful and informative.

Casey Green
Campus Computing


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 Kenneth C. Green   p: 818.990.2212
 The Campus Computing Project®
 campuscomputing.net
 cgreen@campuscomputing.net
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Digital Tweed®, published by INSIDE HIGHER ED, was recently cited by EdTech Magazine as one of the "50 must read higher ed IT blogs."

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We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

The University of Idaho also uses Rave and to this point has been happy with the product.  My previous institution, the University of Wyoming, has used Rave for a number of years as well.

 

Thanks,


Dan

 

Daniel Ewart / Chief Information Officer / Information Technology Services

208-885-2271 /Administration Bldg Room 140 / PO Box 443155 Moscow ID 83844-3155

 

I work with Dave.  Our BRG system uses LED display clocks with wireless receivers.  The system also uses wireless speakers as well that can be targeted per build or all at once.  There is a master transmitter clock on our tallest building that runs all the clocks and speakers and a master control PC with preprogramed messages or we can change up as needed with the exception of the audio messages. 

 

Patrick Cannady
Director of Network Services
Information Technology
Network Services
Dell Certified PowerEdge Server and Powervault Storage Technician

201 W. University   SUB 101A
Odessa, Texas 79764
Phone: 432-335-6615  
E-mail: pcannady@odessa.edu
FAX: 432-335-6787

http://www.odessa.edu/dept/it

 

We use Blackboard Connect.  We don't issue emergency communications very often which is all we use it for.  I've looked at Rave several times and liked what I saw.  We're also a member of MiCTA and they expired a preferred vendor agreement with Blackboard Connect and more recently signed a new partner agreement with Regroup.  It may be worthwhile to look at each vendor's ability to guaranty timely delivery of emergency messages.  The products also differ in potential range of related communications services.  If all you want is unidirectional emergency messaging, they all do that.

Keith Nelson
Chief Technology Officer
Alma College

From: "David Carson" <dcarson@ODESSA.EDU>
To: CIO@LISTSERV.EDUCAUSE.EDU
Sent: Thursday, January 10, 2013 5:45:40 PM
Subject: [CIO] Emergency Notification System

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from ellisj@mail.strose.edu

We use Rave and we are very satisfied with it.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

Message from jack.reardon@worcester.edu

We too use Rave.   We love it.   We have also implemented the Alertus desktop software which is tied to our Rave system.  Alertus sends a poup to all domain computers (PC and MAC).   The alert arrives in seconds.  Reports are available as to what computers got the alert and which computers acknowledged the alert.    All college machines have it as part of our build.  Users can go to a website to add it to their personal computers (non-college).   Alertus offers a grant to educational institutions.  It has been a nice addition to our notification system.

Jack Reardon
University Technology Services
Worcester State University

Worcester State UTS will never ask for passwords or personal information in email.

                                               THINK BEFORE YOU CLICK!!



We use e2Campus and are utilizing the SMS, Email, RSS, Voice, and Twitter notifications.  We have not implemented the digital signage integration that is available.  We are pleased with it in all respects. 

 

http://www.e2campus.com/

 

Best Wishes,

Chuck

 

Chuck Elliott, MS, MPA

Chief Technology Officer

Concord University

Rahall Technology Center 255

(304) 384-5334 Office

(404) 229-3077 Cell

(304) 384-7998 Fax

 

 

Hi,

We use Blackboard Connect here and have for maybe 4 years.  We don't use it very much (fortunately).  We've used the telephone (office, home cellphone) and email pretty well and more recently SMS texting.  It does have the ability to push to twitter and facebook (easy to implement but we haven't yet).  We've been pleased with it.  We only use it for tests and for emergency alerts.

I don't know what you mean by visual notification.

Janice
On 1/10/2013 5:45 PM, David Carson wrote:

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.


--


Janice Gildawie
Director of Information Technology
Bard College at Simon's Rock
84 Alford Road
Great Barrington, MA  01230
(413) 528-7698 (voice)
(413) 528-7405 (fax)
jgildawie@simons-rock.edu
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Reed College uses Rave as well and are very happy with the service.  We did an RFP last year due to dissatisfaction with our previous service and Rave came out on top (with E2Campus as a close second). 

Marty

=================================
Martin Ringle, Chief Information Officer   
Reed College, Portland, OR 97202          
503-777-7254   email:   ringle@reed.edu                           
=================================

On Jan 11, 2013, at 6:40 AM, Jack Reardon wrote:

We too use Rave.   We love it.   We have also implemented the Alertus desktop software which is tied to our Rave system.  Alertus sends a poup to all domain computers (PC and MAC).   The alert arrives in seconds.  Reports are available as to what computers got the alert and which computers acknowledged the alert.    All college machines have it as part of our build.  Users can go to a website to add it to their personal computers (non-college).   Alertus offers a grant to educational institutions.  It has been a nice addition to our notification system.

Jack Reardon
University Technology Services
Worcester State University

Worcester State UTS will never ask for passwords or personal information in email.
                                               THINK BEFORE YOU CLICK!!


We use E2Campus for text, phone, and email notifications.  We're exploring the possibility of integrating it with our website so notifications will appear on a crawl at the top of our homepage.
 
Some digital signage providers have partnerships with E2Campus and have an easy way to integrate signage for emergency notifications, and they also have the ability to connect to the Common Alerting Protocol so that the local, state, and national emergency management centers can push notifications automatically to your system.
 
We require all employees to opt-in to the service and we have about 60% adoption from students.  We send a test message once a semester.
 

 
 
Scott Ciliberti, Chief Information Officer
IT Services
536 Mission Street, Room P-49
San Francisco, CA 94105
v: 415.369.5365
 
 
>>> CIO automatic digest system <LISTSERV@LISTSERV.EDUCAUSE.EDU> 1/10/2013 9:00 PM >>>

Here at Creighton we are a blackboard connect client…seems to be working fine when we have to use it.  Student and staff can enter multiple email addresses and phone numbers as part of the set up.

Brian

 


In response to the recent query about emergency notification systems, below are data from the fall 2012 Campus Computing Survey about campus notification services and the service providers.  Over the past four years (i.e., since the tragic events at Virginia Tech), virtually all campuses that participate in the annual survey report (a) they now have an emergency notification system and (b) they are using commercial providers for notification service.



My thanks to all who participated in the fall 2012 survey.

Casey Green
Campus Computing

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
 Kenneth C. Green   818.990.2212
 The Campus Computing Project®
 www.campuscomputing.net
 cgreen@campuscomputing.net
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

At Salve Regina University, we use Blackboard Connect and have been pleased with its effectiveness in communicating via voice, email and text.

Thank you.

Ty Brennan

 

Thomas (Ty) Brennan

AVP for Technology / CIO

Salve Regina University

Newport, RI 02840

 

401-341-3232

brennant@salve.edu

 

 

 

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

RAVE

 

This product covers both text and email.  The RAVE system receives updates automatically from our Admin platform when students enroll or drop out.  We do not have any issues with the software.  We also run a test every month.

 

Thank you,

 

William W. Hanby

Chief Information Officer | Office of Information Technology

Hastings College | 710 N. Turner Ave. | Hastings, NE  68901

o. 402.461.7339 | c. 402-705-1906 | whanby@hastings.edu

 

 

Houston Community College uses the Blackboard Connect-Ed system.

The system has served us well.

Bill
Bill Carter
Vice Chancellor of IT
Houston Community College
 
From: Hanby, Bill [mailto:whanby@HASTINGS.EDU]
Sent: Thursday, January 10, 2013 05:07 PM
To: CIO@LISTSERV.EDUCAUSE.EDU <CIO@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [CIO] Emergency Notification System
 

RAVE

 

This product covers both text and email.  The RAVE system receives updates automatically from our Admin platform when students enroll or drop out.  We do not have any issues with the software.  We also run a test every month.

 

Thank you,

 

William W. Hanby

Chief Information Officer | Office of Information Technology

Hastings College | 710 N. Turner Ave. | Hastings, NE  68901

o. 402.461.7339 | c. 402-705-1906 | whanby@hastings.edu

 

 

The University of Idaho also uses Rave and to this point has been happy with the product.  My previous institution, the University of Wyoming, has used Rave for a number of years as well.

 

Thanks,


Dan

 

Daniel Ewart / Chief Information Officer / Information Technology Services

208-885-2271 /Administration Bldg Room 140 / PO Box 443155 Moscow ID 83844-3155

 

At ISU we use RAVE as well and are satisfied...
We did an RFI to select them about a year ago
Randy

Sent from my iPhone

Our university and hospital use SendWordNow, and are very pleased with it.

 

DP Harris, Phd—Vice President/CIO

LOMA LINDA UNIVERSITY | Information Services

 

11139 Anderson Street, Loma Linda, California 92350

(909) 558-7600

Meeting Room: http://llu.adobeconnect.com/dpharris-voffice/

 

Message from mike.cunningham@pct.edu

We use e2campus and have been pleased

 


Hi David,
    I am not sure what you mean by visual notifications unless the system can trigger a pre-programmed display on an electronic bulletin board, but the audio notifications that I am familiar with are all telephony based.  We have used Mir3 since 2007 and it has been rock solid but I am not aware of any type of visual notification capabilities.  We run monthly tests and annual user tests and have used the system in various emergencies without any problems so we good with its performance.  I would like to know more about how you are using or integrating your emergency communication into visual notifications.

Thank you
Barry

On 01/10/2013 04:45 PM, David Carson wrote:

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

We are currently implementing Rave here at Union College.

Ellen

-- 

Ellen Yu Borkowski

Chief Information Officer

Information Technology Services

 

Union College

807 Union St.

Schenectady, NY  12308

Office: 518.388.6293

Fax: 518.388.6470 

Email: eyb@union.edu

Web: http://its.union.edu


Good morning!

For audio we are using InformaCast from Singlewire that is integrated into our Cisco Call Manager to broadcast emergency msgs to VoIP phones and IP speakers. We also integrated with Simplex fire alarms where possible to leverage existing emergency audio capabilities. For video we are planning to integrate with Cisco Digital Media Manager to broadcast emergency notifications to all digital signs on campus, but have not done it yet.

Hope this helps.

 

Elena Pokot

CIO

UW-Whitewater  

 

I work with Dave.  Our BRG system uses LED display clocks with wireless receivers.  The system also uses wireless speakers as well that can be targeted per build or all at once.  There is a master transmitter clock on our tallest building that runs all the clocks and speakers and a master control PC with preprogramed messages or we can change up as needed with the exception of the audio messages. 

 

Patrick Cannady
Director of Network Services
Information Technology
Network Services
Dell Certified PowerEdge Server and Powervault Storage Technician

201 W. University   SUB 101A
Odessa, Texas 79764
Phone: 432-335-6615  
E-mail: pcannady@odessa.edu
FAX: 432-335-6787

http://www.odessa.edu/dept/it

 

We use Blackboard Connect.  We don't issue emergency communications very often which is all we use it for.  I've looked at Rave several times and liked what I saw.  We're also a member of MiCTA and they expired a preferred vendor agreement with Blackboard Connect and more recently signed a new partner agreement with Regroup.  It may be worthwhile to look at each vendor's ability to guaranty timely delivery of emergency messages.  The products also differ in potential range of related communications services.  If all you want is unidirectional emergency messaging, they all do that.

Keith Nelson
Chief Technology Officer
Alma College

From: "David Carson" <dcarson@ODESSA.EDU>
To: CIO@LISTSERV.EDUCAUSE.EDU
Sent: Thursday, January 10, 2013 5:45:40 PM
Subject: [CIO] Emergency Notification System

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from ellisj@mail.strose.edu

We use Rave and we are very satisfied with it.

 

-          John

 

John R. Ellis

Executive Director Information Technology Services

The College of Saint Rose

432 Western Avenue

Albany, New York 12203

518-454-5166

ellisj@strose.edu

www.strose.edu

ITS.strose.edu

 

Message from jack.reardon@worcester.edu

We too use Rave.   We love it.   We have also implemented the Alertus desktop software which is tied to our Rave system.  Alertus sends a poup to all domain computers (PC and MAC).   The alert arrives in seconds.  Reports are available as to what computers got the alert and which computers acknowledged the alert.    All college machines have it as part of our build.  Users can go to a website to add it to their personal computers (non-college).   Alertus offers a grant to educational institutions.  It has been a nice addition to our notification system.

Jack Reardon
University Technology Services
Worcester State University

Worcester State UTS will never ask for passwords or personal information in email.

                                               THINK BEFORE YOU CLICK!!



We use e2Campus and are utilizing the SMS, Email, RSS, Voice, and Twitter notifications.  We have not implemented the digital signage integration that is available.  We are pleased with it in all respects. 

 

http://www.e2campus.com/

 

Best Wishes,

Chuck

 

Chuck Elliott, MS, MPA

Chief Technology Officer

Concord University

Rahall Technology Center 255

(304) 384-5334 Office

(404) 229-3077 Cell

(304) 384-7998 Fax

 

 

Hi,

We use Blackboard Connect here and have for maybe 4 years.  We don't use it very much (fortunately).  We've used the telephone (office, home cellphone) and email pretty well and more recently SMS texting.  It does have the ability to push to twitter and facebook (easy to implement but we haven't yet).  We've been pleased with it.  We only use it for tests and for emergency alerts.

I don't know what you mean by visual notification.

Janice
On 1/10/2013 5:45 PM, David Carson wrote:

We are looking at investing in another emergency notification system.  We are currently using a BRG system but are not satisfied with its reliability.  We are looking for a system that has a combination of visual and audio notifications and can be run in several buildings from a single location.

 

Does anyone have any recommendations?

 

 

David Carson                                                                                                                              

Chief Information Officer and OCGlobal

432-335-6649

dcarson@odessa.edu

 

Odessa College

201 W. University Blvd

Odessa, TX  79764

 

Ideas are easy, implementation is hard.

Guy Kawasaki

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.


--


Janice Gildawie
Director of Information Technology
Bard College at Simon's Rock
84 Alford Road
Great Barrington, MA  01230
(413) 528-7698 (voice)
(413) 528-7405 (fax)
jgildawie@simons-rock.edu
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Reed College uses Rave as well and are very happy with the service.  We did an RFP last year due to dissatisfaction with our previous service and Rave came out on top (with E2Campus as a close second). 

Marty

=================================
Martin Ringle, Chief Information Officer   
Reed College, Portland, OR 97202          
503-777-7254   email:   ringle@reed.edu                           
=================================

On Jan 11, 2013, at 6:40 AM, Jack Reardon wrote:

We too use Rave.   We love it.   We have also implemented the Alertus desktop software which is tied to our Rave system.  Alertus sends a poup to all domain computers (PC and MAC).   The alert arrives in seconds.  Reports are available as to what computers got the alert and which computers acknowledged the alert.    All college machines have it as part of our build.  Users can go to a website to add it to their personal computers (non-college).   Alertus offers a grant to educational institutions.  It has been a nice addition to our notification system.

Jack Reardon
University Technology Services
Worcester State University

Worcester State UTS will never ask for passwords or personal information in email.
                                               THINK BEFORE YOU CLICK!!


We use E2Campus for text, phone, and email notifications.  We're exploring the possibility of integrating it with our website so notifications will appear on a crawl at the top of our homepage.
 
Some digital signage providers have partnerships with E2Campus and have an easy way to integrate signage for emergency notifications, and they also have the ability to connect to the Common Alerting Protocol so that the local, state, and national emergency management centers can push notifications automatically to your system.
 
We require all employees to opt-in to the service and we have about 60% adoption from students.  We send a test message once a semester.
 

 
 
Scott Ciliberti, Chief Information Officer
IT Services
536 Mission Street, Room P-49
San Francisco, CA 94105
v: 415.369.5365
 
 
>>> CIO automatic digest system <LISTSERV@LISTSERV.EDUCAUSE.EDU> 1/10/2013 9:00 PM >>>

Here at Creighton we are a blackboard connect client…seems to be working fine when we have to use it.  Student and staff can enter multiple email addresses and phone numbers as part of the set up.

Brian

 


In response to the recent query about emergency notification systems, below are data from the fall 2012 Campus Computing Survey about campus notification services and the service providers.  Over the past four years (i.e., since the tragic events at Virginia Tech), virtually all campuses that participate in the annual survey report (a) they now have an emergency notification system and (b) they are using commercial providers for notification service.



My thanks to all who participated in the fall 2012 survey.

Casey Green
Campus Computing

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
 Kenneth C. Green   818.990.2212
 The Campus Computing Project®
 www.campuscomputing.net
 cgreen@campuscomputing.net
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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