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Message from peter.charbonneau@williams.edu

Good morning, We are looking at purchasing a couple of new Citrix NetScaler MPX-11500 with 10G capable uplinks. Citrix is telling us that we have to purchase "their" GBICs at $1800.00 each. (We normally use GenCom Cisco compatibles) Does anyone have any experience with Citrix optics or .... non-Citrix optics in Citrix equipment? PeteC Peter Charbonneau Sr. Network and Systems Administrator Williams College (413) 597-3408 (office) (413) 822-2922 (cell) OIT will NEVER ask for your password! ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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http://support.citrix.com/article/CTX127744 Official word is: "Caution: Only 1 GE SFP, 10 GE XFP, and SFP+ transceivers provided by Citrix Systems are supported on NetScaler appliances. Attempting to install third-party SFP, XFP, and SFP+ transceivers on the NetScaler appliance voids the warranty." While technically it may work you have no support and a voided warranty. ~Patrick Patrick Goggins Senior Systems Administrator University of Wisconsin - Green Bay
Message from peter.charbonneau@williams.edu

... and why does this not apply? I thought Cisco fought and lost this many moons ago .... There are three prohibitions under the Magnuson-Moss Act. They involve implied warranties, so-called "tie-in sales" provisions, and deceptive or misleading warranty terms. "Tie-In Sales" Provisions Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions. In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty. While you cannot use a tie-in sales provision, your warranty need not cover use of replacement parts, repairs, or maintenance that is inappropriate for your product. The following is an example of a permissible provision that excludes coverage of such things. While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty. Although tie-in sales provisions generally are not allowed, you can include such a provision in your warranty if you can demonstrate to the satisfaction of the FTC that your product will not work properly without a specified item or service. If you believe that this is the case, you should contact the warranty staff of the FTC's Bureau of Consumer Protection for information on how to apply for a waiver of the tie-in sales prohibition.
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