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Hello Everyone,


I was wondering if I could trouble you for some information regarding network/systems monitoring options.


I’m working on defining a policy and procedures to determine what gets monitored (servers, db’s, applications, web sites, switches, etc.) and what level/types of monitoring and response times (for reported issues) might work best.


If anyone out there might have some good starting documents I could borrow (or steal) that would be magnificent.






Steve Dailey

Assistant Director

Computing & Network Services

Fairfield University

Office: (203) 254-4000 x3239

Cell: (203) 572-1515

Fax: (203) 254-4041



********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at


Message from



Systems monitoring is a  bear  with so many metrics that could be monitored with so little information out there as to which ones make sense to monitor.   I have been managing systems monitoring for several years now.  I had to do a lot of reading up on my own.


However, a good starting point may be a best practice guide produced by the systems monitoring software vendor we use call Argent.  The link to the guide is below:


You may have to register to retrieve the document but it does have some useful information. 


You are welcomed to follow-up with questions, should you have any, as I was in your unenviable position once.


Best Of Luck!


Dana Tusaw

Systems Administrator


Phone:  661-336-5191

Fax:  661-336-5196



Message from

Hi all. What are folks using for change management? I'm looking for a tool where we can record all of our equipment and track upgrades and fixes for other admins to see, as well and upper management. We have wikis and blogs, but I'm thinking there is something out there that tracks recent changes by machine, and might list the most recent changes recorded so we could use it as a troubleshooting tool as well as communicate recent activities by each admin. Dale ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

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