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I'd be interested in knowing if other members on the list who are Cloudpath customers have recently been contacted by SecureW2?
 
I received and unsolicited marketing email from them today touting their product, including the fact that "quite a few" former XpressConnect customers have switched to them. As proof, the marketing email links back to a Jan 16th discussion on this list where someone from Rutgers posted about their experience.
 
I suspect they collected my email from the list thus why I'm interested in knowing if other Cloudpath customers on the list got a similar email.
Do the educause list rules allow use of posts in marketing?
For Rutgers, are you aware Securew2 is using you in their marketing material?
 
best,
Jeff
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

They got to me too. -Scott (Georgetown U.)

I’m sure that happens even more then we realize. Anyone can join the list, and harvest data from it. What vendor wouldn’t want such a source of targeted customers? I have often thought that it would be great to have a listserv without vendors. The other challenge to having vendors on the list is that I sense that a lot of people are fearful of having candid discussions regarding their experiences with the vendors present. The result is that we as consumers are left at a severe disadvantage in obtaining data to make informed decisions.

Pete Morrissey

I received enough junk mail from vendors before I joined the educause lists that I can't blame it on that, but the vendors definitely actively monitor the lists. Just say something negative and wait for your phone to start ringing (I'm looking at you Cisco and Fortinet). I don't particularly mind, but it did catch me off guard the first time.


I would love to have a vendor free List serv I am happy to look into this for us. Michel Davidoff Director CyberInfrastructure California State University, Chancellor's Office Tel 562 951 8419 Cell 707 481 1084 We all work better when we work together ! From: John McMillan > Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv > Date: Wednesday, March 5, 2014 at 9:50 AM To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" > Subject: Re: [WIRELESS-LAN] List abuse? SecureW2 I received enough junk mail from vendors before I joined the educause lists that I can't blame it on that, but the vendors definitely actively monitor the lists. Just say something negative and wait for your phone to start ringing (I'm looking at you Cisco and Fortinet). I don't particularly mind, but it did catch me off guard the first time.
All,
 
Since SecureW2 is not an Educause member, here is their response they provided to Jeff's post :
 
"SecureW2 does not use any contact information from Educause threads. We are not even members of Educause and so cannot see contact information of the members to even abuse it. While we are spoken about on Educause and other forums, we do not solicit any data of members from Educause.
We do reach out to a wide variety of prospects and customers as part our business efforts and reference conversations in the public domain for interested parties. Last year some members from the Claremont College System (which Scripps College is part of) requested a demo of SecureW2's product
and during the meeting mentioned that they generally make decisions as a group and hence we reached out to Scripps as part our effort to continue the existing conversation. It is no secret in the that we've had many competitive wins against Cloudpath's XpressConnect & other products in the
marketplace. Bottom line, we greatly respect the Educause community and did not collect Jeff¹s or anyone else¹s contact info from any Educause list/postings/etc. and apologies if the perception was that we did."
 
Yours sincerely,
 
University of Amsterdam
ICT Services / Technical Support
 
Gertjan Scharloo
ICT Consultant
 
Leeuwenburg | kamer A9.36
Weesperzijde 190 | 1097 DZ Amsterdam | The Netherlands
T:  +31 (0)20 525 4885
www.uva.nl
uva.nl/profile/g.scharloo
Available on : | Mon | Tues | wed | Thurs | Fri |
 
Van: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] Namens Jeffrey Sessler
Verzonden: woensdag 5 maart 2014 18:03
Aan: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Onderwerp: [WIRELESS-LAN] List abuse? SecureW2
 
I'd be interested in knowing if other members on the list who are Cloudpath customers have recently been contacted by SecureW2?
 
I received and unsolicited marketing email from them today touting their product, including the fact that "quite a few" former XpressConnect customers have switched to them. As proof, the marketing email links back to a Jan 16th discussion on this list where someone from Rutgers posted about their experience.
 
I suspect they collected my email from the list thus why I'm interested in knowing if other Cloudpath customers on the list got a similar email.
Do the educause list rules allow use of posts in marketing?
For Rutgers, are you aware Securew2 is using you in their marketing material?
 
best,
Jeff
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Message from lecompte@oit.rutgers.edu

I am not sure I would consider the mention of an email thread from a public listserv as "marketing material". Regardless, I am a happy customer of SecureW2 and have provided references to that effect, so I am not offended if they see some benefit in mentioning that to a prospective customer. -- Ken LeCompte - Manager of Information Technology Telecommunications Division Office of Information Technology Rutgers, The State University of New Jersey Office ~ (848) 445-4823 Facebook: http://fb.me/RUWireless
Like I said, wasn't sure if it was list abuse or not, but I'm skeptical of their story.
 
  • I've checked with seven of our eight consortium members - no email seen at the gateways from securew2. The other members are not active on this list, but I am, and I have mentioned XpressConnect/Cloudpath on multiple occasions. If this message was sent in an effort to "continue the conversation," then they should have at least reached out to the campus they claim requested the original demo. It wasn't me.
  • SecureW2 sent a similar marketing email to me in 2013, shortly after I mentioned xpressconnect on this list - I answered a question on multi vendor interoperability. Remembering this happened before, prompted my question on list abuse.
  • Another member of this list, not affiliated with my campus, received the same email. This member has also commented here in the past on XpressConnect/Cloudpath.
We've all been subject to vendors using this list to gather contacts for marketing. They don't need to be members to search the archives, and while our email addresses are hidden, it doesn't take a lot of work to find that information.
 
The marketing email they sent also violates the CAN-SPAM act i.e. not even an opt-out, but that's a totally different gripe.
 
I think this dog has been beaten to death. No need to continue it further.
 
best,
Jeff

>>> On Thursday, March 06, 2014 at 1:31 AM, in message <B92B87FD1B74264480203DEE3283A7921B3DBC49@MBX01.uva.nl>, "Scharloo, Gertjan" <G.Scharloo@UVA.NL> wrote:
All,
 
Since SecureW2 is not an Educause member, here is their response they provided to Jeff's post :
 
"SecureW2 does not use any contact information from Educause threads. We are not even members of Educause and so cannot see contact information of the members to even abuse it. While we are spoken about on Educause and other forums, we do not solicit any data of members from Educause.
We do reach out to a wide variety of prospects and customers as part our business efforts and reference conversations in the public domain for interested parties. Last year some members from the Claremont College System (which Scripps College is part of) requested a demo of SecureW2's product
and during the meeting mentioned that they generally make decisions as a group and hence we reached out to Scripps as part our effort to continue the existing conversation. It is no secret in the that we've had many competitive wins against Cloudpath's XpressConnect & other products in the
marketplace. Bottom line, we greatly respect the Educause community and did not collect Jeff¹s or anyone else¹s contact info from any Educause list/postings/etc. and apologies if the perception was that we did."
 
Yours sincerely,
 
University of Amsterdam
ICT Services / Technical Support
 
Gertjan Scharloo
ICT Consultant
 
Leeuwenburg | kamer A9.36
Weesperzijde 190 | 1097 DZ Amsterdam | The Netherlands
T:  +31 (0)20 525 4885
www.uva.nl
uva.nl/profile/g.scharloo
Available on : | Mon | Tues | wed | Thurs | Fri |
 
Van: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] Namens Jeffrey Sessler
Verzonden: woensdag 5 maart 2014 18:03
Aan: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Onderwerp: [WIRELESS-LAN] List abuse? SecureW2
 
I'd be interested in knowing if other members on the list who are Cloudpath customers have recently been contacted by SecureW2?
 
I received and unsolicited marketing email from them today touting their product, including the fact that "quite a few" former XpressConnect customers have switched to them. As proof, the marketing email links back to a Jan 16th discussion on this list where someone from Rutgers posted about their experience.
 
I suspect they collected my email from the list thus why I'm interested in knowing if other Cloudpath customers on the list got a similar email.
Do the educause list rules allow use of posts in marketing?
For Rutgers, are you aware Securew2 is using you in their marketing material?
 
best,
Jeff
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
 
********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

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