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Hello,

 

I am leading a project group that is looking into a synchronous solution for student to students and faculty to student interactions. We recently started to use Canvas for our LMS and slowly moving away from Bb. Many of the faculty were using Wimba for synchronous classes and moments. Now faculty and students are using a combination of Big Blue Button, Webex, Skype and Google hangouts. We are trying to find a single solution for this. Can anyone let me know what they are using at their school for synchronous classes or moments, student group work and virtual office hours. Thanks so much for your time…

 

Tina

-------

Tina Meagher

Manager

Video and Digital Media Services

The Digital Media Lab

http://www.xavier.edu/dml

T:  (513) 745-3682

 

Xavier University
3800 Victory Parkway, Cincinnati, OH 45207-0000

 

 

 

********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.

Comments

To piggy-back on Tina's question...

What are folks using for synchronous solutions that allow students to participate in class polls and contribute to a backchannel (so that both face-to-face students and remote students can participate).

Thanks-
Jackie


*************************
Dr. Jackie Miller
Lecturer III
Statistics Education Specialist
University of Michigan
427 West Hall
1085 South University
Ann Arbor, MI 48109-1107
734.764.1196 (office)
734.763.4676 (fax)


I am currently using Zoom. It has several features such as screen share and recording options. If you would like to  "try" let me know and I can set up a room for us to log into.  

Dr. Victoria Cardullo 
Auburn University 
Assistant Reading Professor
Curriculum and Teaching 
vmc0004@auburn.edu 
334-844-6882


“Learning is finding out what you already know, Doing is demonstrating that you know it, Teaching is reminding others that they know it as well as you do. We are all learners, doers, and teachers."

   --  Richard David Bach

Hi Tina,

 

Our institution offers Adobe Connect for these activities, although it has relatively low adoption.  However, the price has come down significantly over the last few years, and our folks seem to like this tool, so it might be worth investigating further.

 

I know that some of our Faculty simply prefer to use Skype, Google Hangout, or instant messaging solutions for some of these purposes as well.    

 

Let me know if you have any questions about Adobe Connect. 

 

Best,

Eric LePage
Director - Computing Support Services

Information Technology
Bridgewater State University

 

 

There's a plugin for Adobe Connect > Canvas. We're still struggling with a cert issue so it's not working here just yet, but Utah State and Southern Utah have it running successfully. When integrated, it appears along side Big blue Button under Conferences.

RG



Robert Gibson, MS, MBA, EdD
Director, Learning Technologies
Emporia State University
Emporia, KS
66801

We have been using Adobe Connect for synchronous meetings.  We do have some faculty that use Skype for one-to-one meetings.

 

Sincerely,

Cindy

 

 

Cynthia Gallatin

Associate VP for Online Programs

Quinnipiac University Online

275 Mt Carmel Avenue

Hamden, CT  06518

(203) 582-8521

Cynthia.Gallatin@quinnipiac.edu

http://www.quinnipiac.edu/quonline  

 

                                                                           

 

Message from timelord20@me.com

Hello everyone. My current institution is currently using Adobe Connect. We will reviewing other options including Blackboard Collaborate as a part of our upcoming LMS review. When I served as director of online learning for Northampton Community College, we had some good success using Elluminate Live (now Bb Collaborate). We really liked its ease of use.

Kelvin Bentley, Ph.D.

Associate Vice President of eLearning and Innovation

Cuyahoga Community College

216.987.4577

kelvin.bentley@tri-c.edu

 

 

Register for eMerge Blended Learning Conference Today!

                                         Save 10% with discount code “email10”

                                         March 13, 2014 in Cleveland, OH

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The difference is going to be things like the number of simultaneous participants in each room. (Connect can be used with as few as 1 or 100, and as high as thousands.) Recording and document sharing are other considerations. It also uses less bandwidth. Hangouts, Skype, and other technologies are limited in both respects. Google "compare Adobe Connect to WebX" or "...Gotomeeting" to see some good head to head comparisons.

RG



Robert Gibson, MS, MBA, EdD
Director, Learning Technologies
Emporia State University
Emporia, KS
66801

We used moderator access licenses of Blackboard collaborate for two years until we built momentum. Now we have the enterprise license of Blackboard Collaborate built into courses. We use Blackboard Collaborate sessions for our governance and department meetings outside of courses. Sometimes we use Skype Premium for interviews, which allows for desktop sharing.

 

We are anxiously awaiting the windows launch utility that Blackboard Collaborate is planning to roll out this year, possibly next quarter. This will eliminate the endless Java update problems which have often been a barrier to regular use.

 

Best,

Sue Wolff, Academic Technology Specialist at City University of Seattle

From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [mailto:BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jackie Miller
Sent: Wednesday, February 12, 2014 9:58 AM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

 

To piggy-back on Tina's question...

What are folks using for synchronous solutions that allow students to participate in class polls and contribute to a backchannel (so that both face-to-face students and remote students can participate).

Thanks-
Jackie


 

*************************
Dr. Jackie Miller
Lecturer III

Statistics Education Specialist
University of Michigan
427 West Hall
1085 South University

Ann Arbor, MI 48109-1107
734.764.1196 (office)
734.763.4676 (fax)

 

In our blended learning program, we also use Adobe Connect for both our weekly live classes, study group meetings and for virtual office hours.

Regards,
Dave

Dave Numme
Course Technology Support Specialist
Masters of Health Care Delivery Science Program
Dartmouth College
david.j.numme@dartmouth.edu

At Suffolk, we are developing our synchronous program using Blackboard Collaborate.  A major factor is that we are leveraging a SUNY wide contract (I.e., 64 institutions in the University buying as a consortia) for Collaborate on top of the university using Blackboard Learn across the board as OpenSUNY.  The result was incredible pricing.

So far, those piloting the software love it.  The capabilities for recording of sessions for playback from Blackboard’s data center or to export for load to YouTube is great.  Of course, Collaborate and Learn are integrated, so it works well for all the traditional asynchronous supports we want the students to have outside of scheduled class time as well.

Doug


From: Sue Wolff <suewolff@CITYU.EDU>
Reply-To: The EDUCAUSE Blended and Online Learning Constituent Group Listserv <BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU>
Date: Wed, 12 Feb 2014 10:16:29 -0800
To: <BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

We used moderator access licenses of Blackboard collaborate for two years until we built momentum. Now we have the enterprise license of Blackboard Collaborate built into courses. We use Blackboard Collaborate sessions for our governance and department meetings outside of courses. Sometimes we use Skype Premium for interviews, which allows for desktop sharing.

 

We are anxiously awaiting the windows launch utility that Blackboard Collaborate is planning to roll out this year, possibly next quarter. This will eliminate the endless Java update problems which have often been a barrier to regular use.

 

Best,

Sue Wolff, Academic Technology Specialist at City University of Seattle

From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [mailto:BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jackie Miller
Sent: Wednesday, February 12, 2014 9:58 AM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

 

To piggy-back on Tina's question...

What are folks using for synchronous solutions that allow students to participate in class polls and contribute to a backchannel (so that both face-to-face students and remote students can participate).

Thanks-
Jackie


 

*************************
Dr. Jackie Miller
Lecturer III

Statistics Education Specialist
University of Michigan
427 West Hall
1085 South University

Ann Arbor, MI 48109-1107
734.764.1196 (office)
734.763.4676 (fax)

 

We are using Zoom as well, and now introducing it to our faculty/courses/processes.  We selected it for it’s ease of use, reliability, and affordability  - less training and support required, and it simply works.    Oh, and it also has a Canvas add-on.    Thumbs up. 


----------------------
Brad Hinson
Director of Teaching, Learning & Technology
Office: 303-315-0131

Hello folks

At BCcampus we provide a  number of Shared Services for post secondary institutions in the province of British Columbia - including BB Collaborate and Adobe Connect - http://bccampus.ca/shared-services/

Also, at the present we are running a 6 month Sandbox Project with the purposes of exploring Big Blue Button - http://sandbox.bccampus.ca/big-blue-button/ 

Cheers
frank

________________________________________
Frank Fucile Manager, Client Services 
BCcampus | connect.collaborate.innovate.
Virtual Office -  
http://tinyurl.com/Franks-Virtual-Office
Tel 250.760.0805 
| Cell 250.217.7541  | www.bccampus.ca


Message from mrammar.m@gmail.com

Anyone uses the open source Big Blue Button? Any feedback on its reliability? 

Ammar Merhbi
Edtech & TESOL
Head of English Department
Google Apps& Moodle Administrator
English Senior Teacher
E-learning Support
Institutional
  edtech@djis.edu.sa
site: http://djis.edu.sa
Google Apps site: http://email.djis.edu.sa
Moodle site: http://djis.edu.sa/moodle
-----------------
Personal/Professional
Edtech &TESOL
ammarmerhbi@eductechalogy.org / mrammar.m@gmail.com
Blog: http://call4teachers.blogspot.com
site: http://eductechalogy.org
moodle site: http://eductechalogy.org/moodle
   +966-543-437-996


Hi Ammar

Look the msg below yours - I just posted about Big Blue Button
cheers
frank

From: "Ammar Merhbi" <mrammar.m@GMAIL.COM>
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Sent: Wednesday, February 12, 2014 2:37:38 PM
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

Anyone uses the open source Big Blue Button? Any feedback on its reliability? 

Ammar Merhbi
Edtech & TESOL
Head of English Department
Google Apps& Moodle Administrator
English Senior Teacher
E-learning Support
Institutional
  edtech@djis.edu.sa
site: http://djis.edu.sa
Google Apps site: http://email.djis.edu.sa
Moodle site: http://djis.edu.sa/moodle
-----------------
Personal/Professional
Edtech &TESOL
ammarmerhbi@eductechalogy.org / mrammar.m@gmail.com
Blog: http://call4teachers.blogspot.com
site: http://eductechalogy.org
moodle site: http://eductechalogy.org/moodle
   +966-543-437-996


Frank,

 

What feedback can you give us so far for your Sandbox study. Is it working well, are there any big glitches, etc. For example, I worked for a company that used Microsoft Lync for a while but changed back to WebEx because customers needed to have Silverlight download on their machines. This caused so many issues that it was not worth the trouble. Plus, the voice component was not reliable or even good quality.

 

Thanks for your input. Anyone else using Big Blue Button who has something to contribute?

 

Barb

 

Barbara Anderson, Ed.D.|Senior Academic Technology Specialist|Roosevelt University|430 S. Michigan Ave #380|Chicago, IL 60605|312-341-2061|

banderson17@roosevelt.edu

 

From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [mailto:BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] On Behalf Of Frank Fucile
Sent: Wednesday, February 12, 2014 4:09 PM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

 

Hi Ammar

 

Look the msg below yours - I just posted about Big Blue Button

cheers

frank

 

From: "Ammar Merhbi" <mrammar.m@GMAIL.COM>
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Sent: Wednesday, February 12, 2014 2:37:38 PM
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

 

Anyone uses the open source Big Blue Button? Any feedback on its reliability? 


Ammar Merhbi
Edtech & TESOL

Head of English Department
Google Apps& Moodle Administrator
English Senior Teacher
E-learning Support
Institutional
  edtech@djis.edu.sa
site: http://djis.edu.sa
Google Apps site: http://email.djis.edu.sa
Moodle site: http://djis.edu.sa/moodle
-----------------
Personal/Professional
Edtech &TESOL
ammarmerhbi@eductechalogy.org / mrammar.m@gmail.com
Blog: http://call4teachers.blogspot.com
site: http://eductechalogy.org
moodle site: http://eductechalogy.org/moodle
   +966-543-437-996

 

 

The last we checked (about 1 year ago), we liked Big Blue Button, but it was not accessible and that was important to us. You might want to check on that.

Molly Baker


I think, Google Hangouts and Skype are great choices for small group real-time conferencing. Students seem to like them very well. I often use Hangouts and Skype for virtual office hours.

On the other hand, for an institutional high-capacity, feature-rich, business quality real-time conferencing platform, Adobe Connect stands out above the rest.

--- Ed Garay, UIC

Thanks for all of the great comments and information. We are looking at Skype and Google hangouts for one to one conversations for students. The premium versions look very interesting for both. We are also looking at Zoom, BBB and webex  (because we currently have it) for synchronous classes and the like. But it seems that Abobe Connect is something a lot of people like. When I was last playing with Connect it was not easy to download the recordings. The file format was a .flv which is really not an ideal file format. The video and audio quality was good—I have not seen it with 25 participants so I wonder how that plays out. I really like Zoom. It has all of the functionality that we want and can integrate into Canvas. So those of you who use Adobe Connect, is there anything that you have noticed that you don’t like. What about Zoom, were there any problems that you noticed.

 

Thanks for your input. I really appreciate the ability to ask questions and get so many response. I love when technology makes life easier….

 

Tina

 

I agree with the great information. Thanks to all. 

For my HyFlex (hybrid-flexible) class, I used Adobe Connect for steaming and recording. This was paired with Poll Everywhere or Top Hat Monocle (we used both depending on the term) for polling and the backchannel. We didn't use the Adobe Connect built in chat room and polling because not all students (i.e., those who attended face to face and did not use a computer) could not respond in Adobe Connect. 

We plan on using Adobe Connect with Poll Everywhere this coming fall when we implement HyFlex at in a large intro stats course. It was good to see what other folks have used for large classes.

Thanks to Tina for bringing up the question. 

Jackie 

On Thursday, February 13, 2014, Meagher, Tina <meagher@xavier.edu> wrote:

Thanks for all of the great comments and information. We are looking at Skype and Google hangouts for one to one conversations for students. The premium versions look very interesting for both. We are also looking at Zoom, BBB and webex  (because we currently have it) for synchronous classes and the like. But it seems that Abobe Connect is something a lot of people like. When I was last playing with Connect it was not easy to download the recordings. The file format was a .flv which is really not an ideal file format. The video and audio quality was good—I have not seen it with 25 participants so I wonder how that plays out. I really like Zoom. It has all of the functionality that we want and can integrate into Canvas. So those of you who use Adobe Connect, is there anything that you have noticed that you don’t like. What about Zoom, were there any problems that you noticed.

 

Thanks for your input. I really appreciate the ability to ask questions and get so many response. I love when technology makes life easier….

 

Tina

 

So many different systems and use cases from so many institutions. It's interesting to see what various institutions are using, how, and especially, why. 

I've been curious lately to know what students and faculty would say if we asked them: what types of things would you like to do in your online learning environment that you can't currently do? Or: what is tedious to do that could be made easier for you to accomplish your learning goals? 

Thinking about synchronous tools and activities, I have a feeling that one thing we would hear would be that it would be great if, in addition to having the ability for the instructor to set up pre-determined synchronous activities in Connect/Collaborate/BBB/WebEx etc. one could easily, from, say, a course home page, (without having to click to some separate area) see which other students are online - (perhaps with some optional filtering ability to show only certain people you "follow" or "circles" you have set up) and not just start up a chat or IM with one of them (like you can in Moodle with the Online Users block), but select several, and invite them to conference (function: ad hoc easy synchronous group formation with  a/v, screensharing, chat, whiteboard). (Hangouts seems to come closest to have this type of ability natively but I've not seen it fully integrated into an LMS. Recording is still a bit of an issue as well, unless you want to broadcast the stream live on YouTube.)

I also wonder if we wouldn't hear how great it would be to have full Twitter integration (or at least posting and hashtag aggregation ability), both in the synchronous tool and in other parts of the LMS (discussion forum especially, course home page)... 

I also suspect maybe students would really like to have an LMS where they could more fully contribute to the learning environment - with ability to create their own quizzes, learning modules and paths, etc. but I digress... 

Have to say one thing about Adobe Connect (version 8? 9?- I'm a bit surprised at how challenging it still seems to be to work with the audio. It seems like, unlike Google Hangouts and Skype which seamlessly handle built-in internal microphones and external speakers quite well with very few echo problems, with Connect, it seems if anyone uses external speakers instead of a headset it  results in very bad echo problems - and quite a lot of microphone management is necessary, but perhaps there are some settings which can make it work more seamlessly with built-in microphones and speakers? 

Thanks to all for sharing!

Clark Shah-Nelson, Sr. Instructional Designer
Johns Hopkins Bloomberg School of Public Health
clarkshahnelson@gmail.com
IM, Skype, Twitter: clarkshahnelson



Message from mrammar.m@gmail.com

Hi Frank
Must have missed it :)

I was attending a TED ed video conference just yesterday, and they used Bluejeans. I was impressed by its capabilities.

Ammar Merhbi
Edtech and TESOL, M.A.
Senior teacher of English
Edtech Specialist and PD

On 13 Feb 2014 01:09, "Frank Fucile" <ffucile@bccampus.ca> wrote:
Hi Ammar

Look the msg below yours - I just posted about Big Blue Button
cheers
frank

From: "Ammar Merhbi" <mrammar.m@GMAIL.COM>
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Sent: Wednesday, February 12, 2014 2:37:38 PM
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

Anyone uses the open source Big Blue Button? Any feedback on its reliability? 

Ammar Merhbi
Edtech & TESOL
Head of English Department
Google Apps& Moodle Administrator
English Senior Teacher
E-learning Support
Institutional
  edtech@djis.edu.sa
site: http://djis.edu.sa
Google Apps site: http://email.djis.edu.sa
Moodle site: http://djis.edu.sa/moodle
-----------------
Personal/Professional
Edtech &TESOL
ammarmerhbi@eductechalogy.org / mrammar.m@gmail.com
Blog: http://call4teachers.blogspot.com
site: http://eductechalogy.org
moodle site: http://eductechalogy.org/moodle
   +966-543-437-996


Cons of Adobe Connect:

·         When there are technical issues, their support is very challenging to work with and get any timely resolution; we usually have to involve the support manager and often our representative from our VAR; we’ve become adept at finding workarounds until we can get the underlying issues resolved.

·         Bandwidth requirements for larger classes: we have a number of students who have entry level DSL/cable; they frequently get bounced in and out of the class; for smaller groups, this isn’t a problem.

·         There’s a bit of a learning curve.

 

Pros of Adobe Connect:

·         Consistent meeting room URLs; we post the live class URL and study group URLs in our LMS; this makes it easier for the participants rather than waiting for the email w/ the link

·         Integrated audio; when the participant has computer problems, they can still participate via phone; the toll-free phone numbers are assignment to the room, so this is an extension of the persistent meeting room URLs.

·         Works well on mobile

·         Unlimited number of webcams; we have a weekly live class and ask our students to turn on their webcams; most sessions we have 25-30 live webcams; this helps to build class cohesion; with v9.2, they are introducing the ability to enlarge one webcam in the filmstrip mode (http://www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/WhatsNewinAdobeConnect92.pdf)

·         The Connect plugin is very lite and can be installed in 99% of the environments; this is helpful if the participant is at work on a very locked down computers, they can still participate

 

We’ve also used Connect to record interviews with guest lecturers who are not on campus. Sometimes the professor has been traveling, too and it’s been very helpful to record both of them from their remote locations.

 

Regarding the .flv issue – as a paid add-on, you can purchase .mp4 conversion minutes (https://blogs.adobe.com/adobeconnect/2013/08/introducing-adobe-connect-9-1.html). After the initial setup issues, it has worked pretty well for us.

 

Regards,

Dave

 

Dave Numme

Course Technology Support Specialist

Masters Health Care Delivery Science Program

Dartmouth College

http://mhcds.dartmouth.edu

 

 

 

Does anyone know of any school using Microsoft Lync as their primary synchronous tool for instructional activities? Lync is currently available to all of our faculty and will become the standard for our VOIP system being deployed over the next two years. Lync is also suppose to come with our student implementation of MS Office 365. And, while I haven't seen the Office 365 version, its my understanding that students will be able to originate video calls themselves. We've been running Bb Collaborate, but anticipate migrating faculty to Lync as it becomes a standard tool for us. But, I have yet to hear of any school that has done this. Thanks, jf John D. Farquhar, Ph.D. Manager, Centers for Teaching, Learning & Technology Academic Technology & User Services Western Washington University (360) 650-6538 ________________________________________ From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] on behalf of Clark Shah-Nelson [clarkshahnelson@GMAIL.COM] Sent: Thursday, February 13, 2014 7:28 AM To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU Subject: Re: [BLEND-ONLINE] Synchronous solutions.. So many different systems and use cases from so many institutions. It's interesting to see what various institutions are using, how, and especially, why. I've been curious lately to know what students and faculty would say if we asked them: what types of things would you like to do in your online learning environment that you can't currently do? Or: what is tedious to do that could be made easier for you to accomplish your learning goals? Thinking about synchronous tools and activities, I have a feeling that one thing we would hear would be that it would be great if, in addition to having the ability for the instructor to set up pre-determined synchronous activities in Connect/Collaborate/BBB/WebEx etc. one could easily, from, say, a course home page, (without having to click to some separate area) see which other students are online - (perhaps with some optional filtering ability to show only certain people you "follow" or "circles" you have set up) and not just start up a chat or IM with one of them (like you can in Moodle with the Online Users block), but select several, and invite them to conference (function: ad hoc easy synchronous group formation with a/v, screensharing, chat, whiteboard). (Hangouts seems to come closest to have this type of ability natively but I've not seen it fully integrated into an LMS. Recording is still a bit of an issue as well, unless you want to broadcast the stream live on YouTube.) I also wonder if we wouldn't hear how great it would be to have full Twitter integration (or at least posting and hashtag aggregation ability), both in the synchronous tool and in other parts of the LMS (discussion forum especially, course home page)... I also suspect maybe students would really like to have an LMS where they could more fully contribute to the learning environment - with ability to create their own quizzes, learning modules and paths, etc. but I digress... Have to say one thing about Adobe Connect (version 8? 9?- I'm a bit surprised at how challenging it still seems to be to work with the audio. It seems like, unlike Google Hangouts and Skype which seamlessly handle built-in internal microphones and external speakers quite well with very few echo problems, with Connect, it seems if anyone uses external speakers instead of a headset it results in very bad echo problems - and quite a lot of microphone management is necessary, but perhaps there are some settings which can make it work more seamlessly with built-in microphones and speakers? Thanks to all for sharing! Clark Shah-Nelson, Sr. Instructional Designer Johns Hopkins Bloomberg School of Public Health clarkshahnelson@gmail.com IM, Skype, Twitter: clarkshahnelson
Our sister campus at Urbana-Champaign uses Lync for administrative purposes, campus-wide, as part of a comprehensive Unified Communications deployment. For instruction, they use Blackboard Collaborate and Adobe Connect.

Check UIUC's academic computing home page at www.cites.illinois.edu

--- Ed Garay
University of Illinois at Chicago
www.twitter.com/garay
gplus.to/garay
From: John Farquhar
Sent: ‎2/‎13/‎2014 7:04 PM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

Does anyone know of any school using Microsoft Lync as their primary synchronous tool for instructional activities?

Lync is currently available to all of our faculty and will become the standard for our VOIP system being deployed over the next two years. Lync is also suppose to come with our student implementation of MS Office 365. And, while I haven't seen the Office 365 version, its my understanding that students will be able to originate video calls themselves.

We've been running Bb Collaborate, but anticipate migrating faculty to Lync as it becomes a standard tool for us. But, I have yet to hear of any school that has done this.

Thanks,

jf

John D. Farquhar, Ph.D.
Manager, Centers for Teaching, Learning & Technology
Academic Technology & User Services
Western Washington University

(360) 650-6538

________________________________________
From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] on behalf of Clark Shah-Nelson [clarkshahnelson@GMAIL.COM]
Sent: Thursday, February 13, 2014 7:28 AM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

So many different systems and use cases from so many institutions. It's interesting to see what various institutions are using, how, and especially, why.

I've been curious lately to know what students and faculty would say if we asked them: what types of things would you like to do in your online learning environment that you can't currently do? Or: what is tedious to do that could be made easier for you to accomplish your learning goals?

Thinking about synchronous tools and activities, I have a feeling that one thing we would hear would be that it would be great if, in addition to having the ability for the instructor to set up pre-determined synchronous activities in Connect/Collaborate/BBB/WebEx etc. one could easily, from, say, a course home page, (without having to click to some separate area) see which other students are online - (perhaps with some optional filtering ability to show only certain people you "follow" or "circles" you have set up) and not just start up a chat or IM with one of them (like you can in Moodle with the Online Users block), but select several, and invite them to conference (function: ad hoc easy synchronous group formation with  a/v, screensharing, chat, whiteboard). (Hangouts seems to come closest to have this type of ability natively but I've not seen it fully integrated into an LMS. Recording is still a bit of an issue as well, unless you want to broadcast the stream live on YouTube.)

I also wonder if we wouldn't hear how great it would be to have full Twitter integration (or at least posting and hashtag aggregation ability), both in the synchronous tool and in other parts of the LMS (discussion forum especially, course home page)...

I also suspect maybe students would really like to have an LMS where they could more fully contribute to the learning environment - with ability to create their own quizzes, learning modules and paths, etc. but I digress...

Have to say one thing about Adobe Connect (version 8? 9?- I'm a bit surprised at how challenging it still seems to be to work with the audio. It seems like, unlike Google Hangouts and Skype which seamlessly handle built-in internal microphones and external speakers quite well with very few echo problems, with Connect, it seems if anyone uses external speakers instead of a headset it  results in very bad echo problems - and quite a lot of microphone management is necessary, but perhaps there are some settings which can make it work more seamlessly with built-in microphones and speakers?

Thanks to all for sharing!

Clark Shah-Nelson, Sr. Instructional Designer
Johns Hopkins Bloomberg School of Public Health
clarkshahnelson@gmail.com<mailto:clarkshahnelson@gmail.com>
IM, Skype, Twitter: clarkshahnelson



When I worked at Rush University, they also started to use Lync as part of a VDI rollout but ran into some obstacles with a full rollout with distance faculty. We ended up buying Collaborate and they are in the middle of implementation. I left in December to work at UIC. The College of Medicine doesn't really do synchronized sessions but they do use Echo360 to record live lectures (but they aren't broadcast).

Max

// Sent from a mobile device - please excuse typos! //
Max Anderson, MLIS 
Instructional Designer, Undergraduate Medical Education
UIC College of Medicine
151 College of Medicine West
1819 W Polk St (M/C 785)
Chicago, IL 60612-7332
Phone: 312-996-5898
Fax: 312-413-3410


On Feb 14, 2014, at 1:00, Ed Garay <garay@UIC.EDU> wrote:

Our sister campus at Urbana-Champaign uses Lync for administrative purposes, campus-wide, as part of a comprehensive Unified Communications deployment. For instruction, they use Blackboard Collaborate and Adobe Connect.

Check UIUC's academic computing home page at www.cites.illinois.edu

--- Ed Garay
University of Illinois at Chicago
www.twitter.com/garay
gplus.to/garay
From: John Farquhar
Sent: ‎2/‎13/‎2014 7:04 PM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

Does anyone know of any school using Microsoft Lync as their primary synchronous tool for instructional activities?

Lync is currently available to all of our faculty and will become the standard for our VOIP system being deployed over the next two years. Lync is also suppose to come with our student implementation of MS Office 365. And, while I haven't seen the Office 365 version, its my understanding that students will be able to originate video calls themselves.

We've been running Bb Collaborate, but anticipate migrating faculty to Lync as it becomes a standard tool for us. But, I have yet to hear of any school that has done this.

Thanks,

jf

John D. Farquhar, Ph.D.
Manager, Centers for Teaching, Learning & Technology
Academic Technology & User Services
Western Washington University

(360) 650-6538

________________________________________
From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] on behalf of Clark Shah-Nelson [clarkshahnelson@GMAIL.COM]
Sent: Thursday, February 13, 2014 7:28 AM
To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU
Subject: Re: [BLEND-ONLINE] Synchronous solutions..

So many different systems and use cases from so many institutions. It's interesting to see what various institutions are using, how, and especially, why.

I've been curious lately to know what students and faculty would say if we asked them: what types of things would you like to do in your online learning environment that you can't currently do? Or: what is tedious to do that could be made easier for you to accomplish your learning goals?

Thinking about synchronous tools and activities, I have a feeling that one thing we would hear would be that it would be great if, in addition to having the ability for the instructor to set up pre-determined synchronous activities in Connect/Collaborate/BBB/WebEx etc. one could easily, from, say, a course home page, (without having to click to some separate area) see which other students are online - (perhaps with some optional filtering ability to show only certain people you "follow" or "circles" you have set up) and not just start up a chat or IM with one of them (like you can in Moodle with the Online Users block), but select several, and invite them to conference (function: ad hoc easy synchronous group formation with  a/v, screensharing, chat, whiteboard). (Hangouts seems to come closest to have this type of ability natively but I've not seen it fully integrated into an LMS. Recording is still a bit of an issue as well, unless you want to broadcast the stream live on YouTube.)

I also wonder if we wouldn't hear how great it would be to have full Twitter integration (or at least posting and hashtag aggregation ability), both in the synchronous tool and in other parts of the LMS (discussion forum especially, course home page)...

I also suspect maybe students would really like to have an LMS where they could more fully contribute to the learning environment - with ability to create their own quizzes, learning modules and paths, etc. but I digress...

Have to say one thing about Adobe Connect (version 8? 9?- I'm a bit surprised at how challenging it still seems to be to work with the audio. It seems like, unlike Google Hangouts and Skype which seamlessly handle built-in internal microphones and external speakers quite well with very few echo problems, with Connect, it seems if anyone uses external speakers instead of a headset it  results in very bad echo problems - and quite a lot of microphone management is necessary, but perhaps there are some settings which can make it work more seamlessly with built-in microphones and speakers?

Thanks to all for sharing!

Clark Shah-Nelson, Sr. Instructional Designer
Johns Hopkins Bloomberg School of Public Health
clarkshahnelson@gmail.com<mailto:clarkshahnelson@gmail.com>
IM, Skype, Twitter: clarkshahnelson



Great information guys. For those of you who have a synchronous solution in place, I would be interested in knowing how fast or long it took to implement Adobe Connect, Big Blue Button, Zoom or Collaborate. Could you get the vendor on campus and ready to go in 1 week or 3 months. This may affect our timeline. Any feedback or information you have would be greatly appreciated. Thanks, Tina -----Original Message----- From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [mailto:BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] On Behalf Of John Farquhar Sent: Thursday, February 13, 2014 7:54 PM To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU Subject: Re: [BLEND-ONLINE] Synchronous solutions.. Does anyone know of any school using Microsoft Lync as their primary synchronous tool for instructional activities? Lync is currently available to all of our faculty and will become the standard for our VOIP system being deployed over the next two years. Lync is also suppose to come with our student implementation of MS Office 365. And, while I haven't seen the Office 365 version, its my understanding that students will be able to originate video calls themselves. We've been running Bb Collaborate, but anticipate migrating faculty to Lync as it becomes a standard tool for us. But, I have yet to hear of any school that has done this. Thanks, jf John D. Farquhar, Ph.D. Manager, Centers for Teaching, Learning & Technology Academic Technology & User Services Western Washington University (360) 650-6538 ________________________________________ From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] on behalf of Clark Shah-Nelson [clarkshahnelson@GMAIL.COM] Sent: Thursday, February 13, 2014 7:28 AM To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU Subject: Re: [BLEND-ONLINE] Synchronous solutions.. So many different systems and use cases from so many institutions. It's interesting to see what various institutions are using, how, and especially, why. I've been curious lately to know what students and faculty would say if we asked them: what types of things would you like to do in your online learning environment that you can't currently do? Or: what is tedious to do that could be made easier for you to accomplish your learning goals? Thinking about synchronous tools and activities, I have a feeling that one thing we would hear would be that it would be great if, in addition to having the ability for the instructor to set up pre-determined synchronous activities in Connect/Collaborate/BBB/WebEx etc. one could easily, from, say, a course home page, (without having to click to some separate area) see which other students are online - (perhaps with some optional filtering ability to show only certain people you "follow" or "circles" you have set up) and not just start up a chat or IM with one of them (like you can in Moodle with the Online Users block), but select several, and invite them to conference (function: ad hoc easy synchronous group formation with a/v, screensharing, chat, whiteboard). (Hangouts seems to come closest to have this type of ability natively but I've not seen it fully integrated into an LMS. Recording is still a bit of an issue as well, unless you want to broadcast the stream live on YouTube.) I also wonder if we wouldn't hear how great it would be to have full Twitter integration (or at least posting and hashtag aggregation ability), both in the synchronous tool and in other parts of the LMS (discussion forum especially, course home page)... I also suspect maybe students would really like to have an LMS where they could more fully contribute to the learning environment - with ability to create their own quizzes, learning modules and paths, etc. but I digress... Have to say one thing about Adobe Connect (version 8? 9?- I'm a bit surprised at how challenging it still seems to be to work with the audio. It seems like, unlike Google Hangouts and Skype which seamlessly handle built-in internal microphones and external speakers quite well with very few echo problems, with Connect, it seems if anyone uses external speakers instead of a headset it results in very bad echo problems - and quite a lot of microphone management is necessary, but perhaps there are some settings which can make it work more seamlessly with built-in microphones and speakers? Thanks to all for sharing! Clark Shah-Nelson, Sr. Instructional Designer Johns Hopkins Bloomberg School of Public Health clarkshahnelson@gmail.com IM, Skype, Twitter: clarkshahnelson
Zoom is cloud based and ready to go. You can play for free (up to 40 minutes) and scale-up your license when you need more time, features, seats, etc. You simply sign up, and it¹s ready. The nice(est) thing with Zoom is that is very user friendly and easy to deploy and support. Really, minimal training required. My rep¹s contact is below if you¹re interestedŠ http://www.zoom.us Matt Melser, Sales E: Matthew.Melser@zoom.us P: (650) 567-5020 M: (707) 319-7646 Brad ---------------------- Brad Hinson Director of Teaching, Learning & Technology University of Colorado Denver | School of Education and Human Development B rad.Hinson@ucdenver.edu | @bradhinson Office: 303-315-0131
Thanks Brad I might ask you some more questions when we start to demo. Thanks for the contact info and your insight. Tina -----Original Message----- From: The EDUCAUSE Blended and Online Learning Constituent Group Listserv [mailto:BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hinson, Brad Sent: Friday, February 21, 2014 4:02 PM To: BLEND-ONLINE@LISTSERV.EDUCAUSE.EDU Subject: Re: [BLEND-ONLINE] Synchronous solutions.. Zoom is cloud based and ready to go. You can play for free (up to 40 minutes) and scale-up your license when you need more time, features, seats, etc. You simply sign up, and it¹s ready. The nice(est) thing with Zoom is that is very user friendly and easy to deploy and support. Really, minimal training required. My rep¹s contact is below if you¹re interestedŠ http://www.zoom.us Matt Melser, Sales E: Matthew.Melser@zoom.us P: (650) 567-5020 M: (707) 319-7646 Brad ---------------------- Brad Hinson Director of Teaching, Learning & Technology University of Colorado Denver | School of Education and Human Development B rad.Hinson@ucdenver.edu | @bradhinson Office: 303-315-0131
We did not look at Adobe Connect, but the other three were more than eager to do online demo's, answer questions, provide bids, etc. What took more time was getting all of the info to the admin and having them discuss and decide whether to fund our request!


One other point...no one had to come to our campus. We were able to do everything via the Internet and phone.


We are an Adobe Connect school at the moment and that is hosted by Adobe, so their is no need for them to conduct a campus visit. We are looking at transitioning to GoToMeeting this summer and that will be hosted by them as well.

By having this service hosted, it takes a lot of pressure off of our IT department. We do not have to worry about keeping this service up. My team and I can focus on providing training and support of the product that we officially use at the moment. 

On a side note, Canvas is our LMS, so we have access to Big Blue Button. Other faculty use either Google Hangouts and Skype for some of their synchronous sessions.

I'd be happy to answer any specific questions you may have. Feel free to let me know.

Steve 


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