Research Publications

Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive. What if a…

This Gartner report covers content-aware data-loss prevention, which has grown up and is on the verge of becoming a standard part of security architecture. A small set of vendors dominate a major…

Institutions of higher education face disruptive changes, and changes in information technology are at the heart of these disruptions. Service oriented architecture (SOA ) provides a comprehen…

Gartner's 2013 planning guide for application delivery teams outlines trends in mobile, cloud, social, and information initiatives and provides guidance on how to design, develop, and …

Analytics has become a hot topic in the educational community, and several key questions must be addressed concerning the infrastructure of an analytics program. These issues include the …

Key Findings See the 2012 report for a full list key messages, findings, and supporting data. Blended-learning environments are the norm; students say that these environments best suppor…

Key Findings Analytics is widely viewed as important, but data use at most institutions is still limited to reporting. Analytics programs are most successful when various constituentsâ€â€¦

Many organizations would be interested in treating e-mail as a commodity —cutting costs and resource investments by outsourcing it to a software as a service (SaaS) provider. However, …

Key Findings Almost every college and university (>95%) delivers a set of six core applications: student information, HR/payroll, finance, e-mail (for faculty and staff and for students)…

The effective protection and management of research data has become a hot topic in U.S. higher education. Funding agencies increasingly require data management plans as part of grant submittals…